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Germain Honda of Ann Arbor

Ann Arbor, MI

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865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

December 19, 2016

A great experience Jeff was super helpful and we were able to find the care we wanted. He was communicative and made us feel at ease. We did not feel pressure to buy an More

by Mogzauri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Dec 27, 2016 -

Germain Honda of Ann Arbor responded

Thank you for your business and the kind words you shared of your experience with Jeff. Best Regards, Jim Farkas General Manager

December 18, 2016

James Nichols was exceptional in helping us! Took a chance to contact James Nichols, a Germain Salesman, by internet. He was very responsive and contacted us through phone, text, and email. My da More

by CJD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brinkman, James Nichols
Dec 19, 2016 -

Germain Honda of Ann Arbor responded

We were saddened to hear of your daughter's accident and thankful she's okay. We appreciate you reaching out to our dealership to assist in finding her a previously loved vehicle to replace her CRV. Your kind words regarding your experience are truly appreciated as is your business. Please let us know if there is anything further we can assist with. Best Regards, Jim Farkas General Manager

December 10, 2016

Very good experience with Jeff! I found the car online, Jeff was a no pressure experience and after talking with him he sent me an email with additional information and let me take t More

by joelement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Dec 12, 2016 -

Germain Honda of Ann Arbor responded

Thank you for choosing Germain Honda of Ann Arbor for your recent automotive needs. We are pleased to know that Jeff's description of the vehicle was precise upon your arrival and met with your expectations.We appreciate your business and this kind review. Best Regards, Jim Farkas General Manager

December 01, 2016

Love my Honda and my dealership I've had a Honda Odyssey for over 10 years now( over 200,000 miles) and it's still going strong. Love the dealership and all the people that work the More

by Happybiyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sneed
Dec 01, 2016 -

Germain Honda of Ann Arbor responded

We thank you for your continued business and kind words. With the love and care, you have given your Odyssey it is performing as a Honda should. We appreciate the trust you have shown in our dealership to provide you with your service needs. Best Regards, Jim Farkas General Manager

November 15, 2016

Quick and Easy! CJ made our experience buying a previously owned vehicle a quick and easy process! Would highly recommend her to everyone! Evan made the paperwork en More

by kohler
Recommend Dealer
Yes
Employees Worked With
Evan Carrier, CJ Johnson
Nov 16, 2016 -

Germain Honda of Ann Arbor responded

Thank you for sharing your thoughts regarding your experience with CJ and Evan. We are pleased to know that they provided you a quality sales visit. Best Regards, Jim Farkas General Manager

November 11, 2016

Great service The staff are all friendly, helpful, attentive, caring and fast. I love using the express line for my oil changes. And it's a good price. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons
Nov 11, 2016 -

Germain Honda of Ann Arbor responded

We thank you for your business and are pleased to know that you enjoy taking advantage of the express lane for your oil changes. We have found that many of our guests enjoy stopping in and using this service. Best Regards, Jim Farkas General Manager

November 05, 2016

None Better Germain Honda of Ann Arbor has the BEST service department on the planet - courteous, friendly, thoughtful, throughout and caring. Those guys know th More

by Ja_357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons, Corey Klotz
Nov 08, 2016 -

Germain Honda of Ann Arbor responded

We are honored that you feel this way regarding our staff as we think they are something special too. Your business and kind words are greatly appreciated. Best Regards, Jim Farkas General Manager

November 05, 2016

Wonderful experience at Germain Honda!! As a loyal Honda customer who has dealt with several Honda dealerships in Michigan, we must commend Germain Honda for their outstanding staff and cust More

by Theresa Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ-Clenynthia Johnson, Ben.* Poor experience with Chris Pineau-condensending tone/offensive remarks to CJ, Evan Carrier, Chris Pineau, Jason Brinkman
Nov 08, 2016 -

Germain Honda of Ann Arbor responded

Thank you for making the trip to Ann Arbor and allowing CJ and our staff the opportunity to earn your business. Your kind words regarding CJ and our team are truly appreciated, we are pleased to know that they provided you an overall quality experience. We do hope that when you find yourself back in the market that Germain Honda of Ann Arbor will be your dealership of choice. Best Regards, Jim Farkas General Manager

October 29, 2016

Tremendous First Car Purchasing Experience I recently came into the Germain dealership looking to purchase a preowned vehicle. This was my first time purchasing a car. I met with Jeff Williams More

by smith.julia.8989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier, Jeff Williams
Oct 31, 2016 -

Germain Honda of Ann Arbor responded

Thank you for allowing us the honor of assisting you with the purchase of your first car. Our team is excited that they had the privilege of working with you and are pleased we were able to find your dream car. We thank you for your recommendation and look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager

October 23, 2016

Purchased a 2017 Honda Accord Hybrid EXL Luis Downey and Evan Carrier were extremely informative, friendly, & answered all questions with great client care. Evan helped us greatly by coming More

by JOHN MORMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier, Luis Downey
Oct 24, 2016 -

Germain Honda of Ann Arbor responded

Your business as is your recommendation is truly appreciated. Enjoy the road in your new Accord. Best Regards, Jim Farkas General Manager

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