Germain Honda of Ann Arbor
Ann Arbor, MI
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Great customer service I had a great experience purchasing my CRV recently. Evan Carrier was friendly, efficient, knowledgable and thoughtful. I enjoyed working with him and I had a great experience purchasing my CRV recently. Evan Carrier was friendly, efficient, knowledgable and thoughtful. I enjoyed working with him and the whole team at Germain. More
Excellent service I am satisfied with my care! John is a mechanic I know I can trust to do a good job and treat me with respect and dignity. I am satisfied with my care! John is a mechanic I know I can trust to do a good job and treat me with respect and dignity. More
Excellent Customer Service Evan provided excellent customer service and had the perfect vehicle for us. He made sure we were completely comfortable with our purchase and patient Evan provided excellent customer service and had the perfect vehicle for us. He made sure we were completely comfortable with our purchase and patiently explained all our options. We couldn’t be happier with our new CRV and will definitely be sending all our friends and family members to Evan for their vehicle needs! More
Very good dealership, no pressure tactics Just purchased my third car from this dealership. Very good dealership, Salesman Luis was excellent to deal with. He was very knowledgeable about th Just purchased my third car from this dealership. Very good dealership, Salesman Luis was excellent to deal with. He was very knowledgeable about the car & their inventory. Was pitched the typical upsell items, but they didn't tell me I had to have them slike some other dealerships. Thanks. More
Incredible experience Smoothest auto transaction of my life. Luis is top notch. From the time I walked in to the time I left with new Van Luis was professional and kind. Smoothest auto transaction of my life. Luis is top notch. From the time I walked in to the time I left with new Van Luis was professional and kind. More
Fit to ride Just got a 2018 Honda Fit, ideal for in town driving and trips to visit grandchildren. Liked the dealer instruction on how to get most out of the car Just got a 2018 Honda Fit, ideal for in town driving and trips to visit grandchildren. Liked the dealer instruction on how to get most out of the car, especially tech features. Very friendly, helpful staff at Germain. More
Outstanding customer service Phil was great to work with, he is laid back and not in your face high pressure sales. He worked hard to win us over and was able to get a great pric Phil was great to work with, he is laid back and not in your face high pressure sales. He worked hard to win us over and was able to get a great price for our new Odyssey. When we purchased our last Odyssey we went with another dealer who worked with us pricing. Phil let us know that he wanted us to buy from Germain and we were very pleased with the entire process. Kudos to all. More
A very pleasant car buying experience We highly recommend Evan! He was very knowledgeable, professional, patient and courteous - never pushy or high pressure like you might experience at o We highly recommend Evan! He was very knowledgeable, professional, patient and courteous - never pushy or high pressure like you might experience at other dealerships. He definitely went the extra mile for us, to find the exact vehicle we were looking for at a fair price, and was also willing to negotiate further on extras such as extended warranty, winter floor mats and side body molding to seal the deal! We really felt he had our best interests in mind throughout the entire process and never pushed anything on us that we weren't interested in purchasing. Jay was very helpful showing us all the high-tech features on the vehicle and made sure we understood everything before departing. A very nice experience indeed. We are 100% satisfied with the vehicle we purchased! More
Very efficient Very helpful and informative as we begin looking for a new vehicle. The service department was extremely helpful, putting on our snow tires at short n Very helpful and informative as we begin looking for a new vehicle. The service department was extremely helpful, putting on our snow tires at short notice. More
Very easy to work with Evan was wonderful! He was very knowledgeable, friendly, considerate and fair. He helped us pick the best car for us, without the stress, pressure or Evan was wonderful! He was very knowledgeable, friendly, considerate and fair. He helped us pick the best car for us, without the stress, pressure or feeling of being "worked over" that we experienced elsewhere. Strongly recommend Germain Honda, and especially Evan. More