Germain Honda of Ann Arbor
Ann Arbor, MI
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Excellent service I inquired about the Honda Civic about two months early, but wasn't sure whether I would have been able to proceed with this purchase or not. Mr Evan I inquired about the Honda Civic about two months early, but wasn't sure whether I would have been able to proceed with this purchase or not. Mr Evan Carrier reached out to me and expressed understanding, even though I gave and extensive time frame he still kept in contact through text and emails, so when I had finally decided to move forward I felt he was the best person to help me through this process. More
No pressure sales, thorough, and helpful Jay Riggins was a great salesperson to work with - very informative on all the features of the car, polite, thorough, and no pressure sales. He was a Jay Riggins was a great salesperson to work with - very informative on all the features of the car, polite, thorough, and no pressure sales. He was a pleasure to work with for my first car purchase in quite a while. Jerome in the finance office was pleasant to work with. The buying process at Germain couldn't be any easier. More
Sales Jeff Williams is an exceptionally good salesman...offers all information necessary to make appropriate decisions. He listens to the customer's needs Jeff Williams is an exceptionally good salesman...offers all information necessary to make appropriate decisions. He listens to the customer's needs and offers very good details to help in your selection. After selecting my car, Jeff explained clearly and completely every detail of the purchase process. He handled every part of the sale himself as expediently as possible. After sales was completed, he walked me through all the features on my new car. Jeff has sold me two cars now with total satisfaction. Thank you, Jeff. It was a pleasure. More
Great experience I really enjoyed the process of buying a CPO Odyssey from Brock at Germain. He worked with me to make a “stretch” car doable for our family. If I were I really enjoyed the process of buying a CPO Odyssey from Brock at Germain. He worked with me to make a “stretch” car doable for our family. If I were in the market for another car, I’d contact Brick first. Not only did I get a good deal, I had fun and felt “taken care of”. Thanks! More
Great service! Evan went out of his way to make the car buying experience a pleasant one. He was knowledgeable, attentive and very attuned to what we wanted as clien Evan went out of his way to make the car buying experience a pleasant one. He was knowledgeable, attentive and very attuned to what we wanted as clients. We really appreciated that he was straightforward and did not try to pressure us about products in which we were not interested. I had previously had a very unpleasant experience with this dealership, but my experience with Evan last week enables me to put it behind me. He is very effective at what he does! More
Went home with a car! My husband and I went to Germain Honda, just looking to see what would be possible for us. Brock Bachelder helped us find the perfect vehicle for us. My husband and I went to Germain Honda, just looking to see what would be possible for us. Brock Bachelder helped us find the perfect vehicle for us. We hadn't planned on purchasing that day, but Brock worked hard to find exactly what we needed, on our terms. We're very happy with our HR-V and will recommend Germain Honda of Ann Arbor to all of our family and friends. More
Helpful, Friendly and Knowledgeable My sales associate, Brock Bachelder, was helpful, friendly and very knowledgeable. He kept the process moving and continued his support after the sal My sales associate, Brock Bachelder, was helpful, friendly and very knowledgeable. He kept the process moving and continued his support after the sale with follow up. Jerome in Financing was equally amazing and competent and got me a lower monthly payment with more extended warranties that I expected.. They made the process comfortable and I love my new Honda. More
Evan rocks! Evan kept it short and sweet! He is efficient and clear about what’s going on. He valued my time and what is in my best interest. Thanks for being hel Evan kept it short and sweet! He is efficient and clear about what’s going on. He valued my time and what is in my best interest. Thanks for being helpful! More
Great Experience Jeff Williams was great! Super easy going and not pushy at all. Let's you come to your own decision in your own time. He is always very helpful and k Jeff Williams was great! Super easy going and not pushy at all. Let's you come to your own decision in your own time. He is always very helpful and knowledgeable. He was the same person that we dealt with last March 2017 to buy my 2014 Honda CRV. The Nissan Altima that we purchased (out right) was a steal for the cleanliness of the car, only 76K in mileage and the fact that it had new Michelin tires already. We will be back to trade in one of our vehicles in a few years and buy another Honda from him! More
Great People Jeff has to be one of the easiest going guys I have met in the world of sales. No pressure, very knowledgeable, answers his phone and follows through Jeff has to be one of the easiest going guys I have met in the world of sales. No pressure, very knowledgeable, answers his phone and follows through. Great guy period. More