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Germain Honda of Ann Arbor

Ann Arbor, MI

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865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

May 08, 2018

Excellent service I inquired about the Honda Civic about two months early, but wasn't sure whether I would have been able to proceed with this purchase or not. Mr Evan More

by Alex Keyzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier
May 08, 2018 -

Germain Honda of Ann Arbor responded

Thank you for letting us know how Evan kept in touch and provided you a quality experience with our dealership. We are thrilled he earned your business. Thank you for sharing. Best Regards, Jim Farkas General Manager

May 05, 2018

No pressure sales, thorough, and helpful Jay Riggins was a great salesperson to work with - very informative on all the features of the car, polite, thorough, and no pressure sales. He was a More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Riggins, Jerome Pardue
May 07, 2018 -

Germain Honda of Ann Arbor responded

We are pleased to know that you found working with Jay and Jerome easy and informative. Thank you for your business and kind words. Best Regards, Jim Farkas General Manager

May 04, 2018

Sales Jeff Williams is an exceptionally good salesman...offers all information necessary to make appropriate decisions. He listens to the customer's needs More

by PleasedAnne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
May 07, 2018 -

Germain Honda of Ann Arbor responded

Thank you for your continued business and for taking the time to leave us this kind review about the service you received from Jeff. Best Regards, Jim Farkas General Manager

April 23, 2018

Great experience I really enjoyed the process of buying a CPO Odyssey from Brock at Germain. He worked with me to make a “stretch” car doable for our family. If I were More

by AAJon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Bachelder
Apr 23, 2018 -

Germain Honda of Ann Arbor responded

Thank you for sharing. We are happy to learn that you enjoyed your visit and felt "taken care of". Our staff is totally focused on customer satisfaction. Best Regards, Jim Farkas General Manager

April 21, 2018

Great service! Evan went out of his way to make the car buying experience a pleasant one. He was knowledgeable, attentive and very attuned to what we wanted as clien More

by Jen M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier
Apr 23, 2018 -

Germain Honda of Ann Arbor responded

Thank you for letting us know about your experience with Evan. We are happy to know that he was able to turn around your previous experience. Enjoy the road in your new car. Best Regards, Jim Farkas General Manager

April 21, 2018

Went home with a car! My husband and I went to Germain Honda, just looking to see what would be possible for us. Brock Bachelder helped us find the perfect vehicle for us. More

by Samantha Balde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Bachelder
Apr 23, 2018 -

Germain Honda of Ann Arbor responded

Your kind words and 5-star rating are greatly appreciated. Enjoy the road in your new HR-V. Best Regards, Jim Farkas General Manager

April 20, 2018

Helpful, Friendly and Knowledgeable My sales associate, Brock Bachelder, was helpful, friendly and very knowledgeable. He kept the process moving and continued his support after the sal More

by Kelly Comfort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome in Honda Financing at Germain Honda, Brock Bachelder
Apr 23, 2018 -

Germain Honda of Ann Arbor responded

Congratulations on your new Honda and thank you for sharing Brock and Jerome's dedication to customer satisfaction. Best Regards, Jim Farkas General Manager

April 19, 2018

Evan rocks! Evan kept it short and sweet! He is efficient and clear about what’s going on. He valued my time and what is in my best interest. Thanks for being hel More

by Fran3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier
Apr 20, 2018 -

Germain Honda of Ann Arbor responded

Thank you for taking time out of your busy schedule to share your car buying experience with Evan. Evan is truly dedicated to making sure our guests receive the utmost quality experience. Best Regards, Jim Farkas General Manager

April 17, 2018

Great Experience Jeff Williams was great! Super easy going and not pushy at all. Let's you come to your own decision in your own time. He is always very helpful and k More

by Julie Potvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Apr 17, 2018 -

Germain Honda of Ann Arbor responded

Thank you for your continued business and kind words. We are happy to know that Jeff continues to provide you with the quality experience you deserve. See you next time. Best Regards, Jim Farkas General Manager

April 09, 2018

Great People Jeff has to be one of the easiest going guys I have met in the world of sales. No pressure, very knowledgeable, answers his phone and follows through More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Apr 09, 2018 -

Germain Honda of Ann Arbor responded

We are happy to know that Jeff provided you an overall positive experience. Thank you for sharing. Best Regards, Jim Farkas General Manager

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