Germain Honda of Ann Arbor

New Car Purchase and Repairs of Old Vehicle The sales person and staff I dealt with were knowledgeable and also low-pressure when I just bought a 2019 Honda Accord. In particular, the sales pers The sales person and staff I dealt with were knowledgeable and also low-pressure when I just bought a 2019 Honda Accord. In particular, the sales person (Jeff Williams) clearly explained the Honda features and options giving me the information I needed to make a good decision. He made me feel like a valued customer. Also, the repair facility is excellent – very competent – in servicing the prior Hondas I’ve owned. I have bought Hondas and had them serviced at this dealer for 29 years. More

Great salesman he was very knowledgeable and helpful in every way. When we were out on a test drive he knew exactly how to explain the features. I would give him he was very knowledgeable and helpful in every way. When we were out on a test drive he knew exactly how to explain the features. I would give him a six star rating if I could. More

Best car buying experience ever We just purchased a new Honda CRV from Germain Honda in Ann Arbor and we couldn't more pleased with our choice. I dealt with a true professional Jeff We just purchased a new Honda CRV from Germain Honda in Ann Arbor and we couldn't more pleased with our choice. I dealt with a true professional Jeff Williams who did a great job of showing me all the great features of the CRV and the benefits of buying from Germain. He did not pressure us at all to buy but did his job the way it should be done, with knowledge and professionalism. He even impressed my wife and that's hard to do when it comes to car salesmen. I will buy all my future cars from Germain because of Jeff Williams. More

Bought a new car Jay, Stan, and Corey worked on my car deal and they did everything I asked. Great group of guys to buy a car from highly recommend dealing with these Jay, Stan, and Corey worked on my car deal and they did everything I asked. Great group of guys to buy a car from highly recommend dealing with these guys! More

Was a great experience so far!! Luis or Louis was great! So far, had a great time working with him. Would recommend this dealership to my friends and family. Had a great time! Luis or Louis was great! So far, had a great time working with him. Would recommend this dealership to my friends and family. Had a great time! More

Great car, expert help with the sale My Certified Preowned CRV was delivered in perfect condition, features were explained and demonstrated. The showroom was comfortable and inviting, a My Certified Preowned CRV was delivered in perfect condition, features were explained and demonstrated. The showroom was comfortable and inviting, all staff courteous and helpful. More

Make an Appointment with Jeff Williams Jeff Williams made my car buying experience easy and great. He was patient with us and helped us get just what we needed. We will be back to see Jeff Jeff Williams made my car buying experience easy and great. He was patient with us and helped us get just what we needed. We will be back to see Jeff when we need another car! Saturdays are very busy at this dealership so I would recommend making an appointment to avoid wasted trips. More

Top Notch. From the initial phone contact through delivery, this was the best experience I have had purchasing a vehicle (and I am not a spring chicken). The de From the initial phone contact through delivery, this was the best experience I have had purchasing a vehicle (and I am not a spring chicken). The dealership is clean, the phone contacts are friendly and knowledgeable, and connected us with a great sales person. Jeff handled everything, made it seamless and did everything he said he would do, and then some. Can't say enough good about this place. More

Unprofessional My experience started off well with this dealership, but went downhill from there. When I asked to see a specific color for the vehicle I wanted, the My experience started off well with this dealership, but went downhill from there. When I asked to see a specific color for the vehicle I wanted, the sales person said it was in the back and it would take him a long time to bring up. He tried telling me it was similar to another vehicle , but I brought it to his attention that it wasn't. Regarding pricing , the sales person verbally said one thing, but when it came down to getting the official price, it was different. The worst part was that neither the sales person nor his manager would respond to my phone calls when I gave them my offer I received from another dealership. Even if they would not match the price, they should have had the courtesy to respond. Better deals can be found elsewhere. More

Very personable, friendly and above board Glad I came here. No BS just the facts, very clean deal. Friendly sales person, Kent. I will definitely buy cars here in the future Glad I came here. No BS just the facts, very clean deal. Friendly sales person, Kent. I will definitely buy cars here in the future More