Germain Honda of Ann Arbor

Personal and Professional We worked with Jeff Williams and team today to purchase a certified used Honda. Prior to our test drive, we arranged a time via e-mail. Upon meeting h We worked with Jeff Williams and team today to purchase a certified used Honda. Prior to our test drive, we arranged a time via e-mail. Upon meeting him he was friendly, knowledgeable and efficient. They took care of all of the registration and licensing right on site and we were out the door in two hours!! More

People were friendly and knowledgeable what they were doing The People were friendly and knowledgeable of what they were doing The dealership was nice and clean everyone seemed eager to help but not pushy The People were friendly and knowledgeable of what they were doing The dealership was nice and clean everyone seemed eager to help but not pushy More

Super Service! Andy Peterson helped me fix my Odyssey and get it out the door waaaay faster than I expected. I thought I'd be in for hours but instead he organized s Andy Peterson helped me fix my Odyssey and get it out the door waaaay faster than I expected. I thought I'd be in for hours but instead he organized service immediately and had me on my way only a few minutes after I'd opened my laptop to work remotely - assuming I'd be in for a long wait. Andy demonstrated excellent customer service and I'm happy to recommend him. More

Wonderful experience buying a new car here. We dealt with Jeff Williams at this dealership. We appreciated the lack of pressure in making a purchase and the careful answers to all our questions We dealt with Jeff Williams at this dealership. We appreciated the lack of pressure in making a purchase and the careful answers to all our questions. We also appreciated the time Jeff took to go through all the new 'bells and whistles' on our new car. More

Excellent Customer Service Sales Manager Corey Klotz was super helpful fixing a minor technical issue that arose after I purchased a Certified Pre-owned vehicle. Corey made sure Sales Manager Corey Klotz was super helpful fixing a minor technical issue that arose after I purchased a Certified Pre-owned vehicle. Corey made sure the process was fast, easy and at no cost. He went out of his way to identify solutions that worked to streamline the process for me - and he's a nice guy. I'm very impressed with Corey and Germain Honda's customer service. More

Customer service Germain overcharged me...they said refund would be overnighted..it has been 7 days and no check..they said MAYBE in the next 7 days. Germain overcharged me...they said refund would be overnighted..it has been 7 days and no check..they said MAYBE in the next 7 days. More

Competent and honest, how novel! Mr. Peterson made the airbag recall process very easy and painless for my 20 yo. It was his first go at car maintenance adulting. Mr Peterson explaine Mr. Peterson made the airbag recall process very easy and painless for my 20 yo. It was his first go at car maintenance adulting. Mr Peterson explained everything in an easy to understand manner without condescending. Outstanding service all around More

Very friendly and helpful. Very friendly staff. They made sure I was helped and satisfied with my purchase. They helped me get everything done in a timely manner so I could get Very friendly staff. They made sure I was helped and satisfied with my purchase. They helped me get everything done in a timely manner so I could get back to work stress free. More

Helpful Germain helped me get into another car when the one I originally purchased had a bad engine. I appreciate them helping me work something out so I was Germain helped me get into another car when the one I originally purchased had a bad engine. I appreciate them helping me work something out so I was not without a vehicle. More