Germain Ford of Columbus

Making the appointment was easy - talking to a real person. Oil change was done efficiently person. Oil change was done efficiently More

I took my car in for repairs, windshield wiper motor and TCU. I took it on Monday and got it back in 8 days. The service advisor, Matt, was helpful and accommodating. This Ford’s service department is very TCU. I took it on Monday and got it back in 8 days. The service advisor, Matt, was helpful and accommodating. This Ford’s service department is very busy, yet they provided good customer service. Although, I tried calling the service line, status option, and never got an answer. I had to go in and get an update, but other than that I’ll bring my car back to Germain Ford. More

I have been looking for a Bronco for my daughter and they made the process very easy to locate, ship, and add a feature and different tires. They really made sure I had the car I wanted. made the process very easy to locate, ship, and add a feature and different tires. They really made sure I had the car I wanted. More

Had a great selection of vehicles and great sales people and maintained communication and tried to work on the price for me. The sales person was very informative on the vehicle. Overall it was one of the and maintained communication and tried to work on the price for me. The sales person was very informative on the vehicle. Overall it was one of the better experiences at a dealer ships More

They are efficient and friendly and explained in detail what they did when servicing my vehicle. what they did when servicing my vehicle. More

Great information about problems. Easy repair setup times. Very friendly people to work with. Always willing to help to do best for customers. Charles in Quick Lane accommodates anyw Easy repair setup times. Very friendly people to work with. Always willing to help to do best for customers. Charles in Quick Lane accommodates anyway he can. Looks for openings to best serve clients. Always friendly and helpful. More

Had a great experience with Ryan buying my F150. We was running late because of the drive . Was meet at the door by Ryan he had the vehicle ready to go for a test drive. Decided to not get that vehi We was running late because of the drive . Was meet at the door by Ryan he had the vehicle ready to go for a test drive. Decided to not get that vehicle and wanted to look what they had.Ryan entered everything I was wanting on his computer and let me sit at his desk to look things over. Decided on a F-150 Ryan went and got the vehicle to test drive .Well the rest is history bought the truck and everyone we dealt with was very helpful and respectful even after hours to get the deal done . Also had my grandson with me and some of the employees was passing football with him to keep him entertained. Thanks to every on sales side of Germain More

I see Germain asa leader in the car business. They have taken care of me and my purchase, unlike other dealerships that I have worked with. They have taken care of me and my purchase, unlike other dealerships that I have worked with. More

Staff were outstanding, Service was great, Everything was very timely and We had an outstanding experience purchasing our new Car very timely and We had an outstanding experience purchasing our new Car More

Michael W. and the entire staff were extremely helpful and accommodating. They had immediate answers for all of my questions, and kept the process moving quicke and the entire staff were extremely helpful and accommodating. They had immediate answers for all of my questions, and kept the process moving quicker than I would have ever expected. An easy 5 stars. More