Back

Germain Ford of Columbus

Columbus, OH

4.6
463 Reviews

7250 Sawmill Road

Columbus, OH

43235

Directions

By Type

Showing 463 reviews

November 19, 2023

They are efficient and friendly and explained in detail what they did when servicing my vehicle. More

by Elaine.horr7593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service department
Nov 20, 2023 -

Germain Ford of Columbus responded

Elaine, thank you for the review! We appreciate the kind feedback and hope to see you again at Germain Ford of Columbus!

November 19, 2023

Great information about problems. Easy repair setup times. Very friendly people to work with. Always willing to help to do best for customers. Charles in Quick Lane accommodates anyw More

by aaarentmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Charles
Nov 20, 2023 -

Germain Ford of Columbus responded

We're delighted to know you had a great experience with our team, especially Charles in Quick Lane. We always aim for top-notch service at Germain Ford of Columbus! Thanks for your kind words and support.

November 06, 2023

Had a great experience with Ryan buying my F150. We was running late because of the drive . Was meet at the door by Ryan he had the vehicle ready to go for a test drive. Decided to not get that vehi More

by casto3321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Towns, John Carl, Seth Rahm
Nov 06, 2023 -

Germain Ford of Columbus responded

We're so glad to know that Ryan and the rest of our team at Germain Ford of Columbus were able to provide you with a great experience! It's wonderful to hear how we could accommodate your needs, even after hours. We hope you enjoy your new Ford F-150 and look forward to assisting you in the future!

November 02, 2023

I see Germain asa leader in the car business. They have taken care of me and my purchase, unlike other dealerships that I have worked with. More

by gercasper2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Wirth, Brian Driver
Nov 03, 2023 -

Germain Ford of Columbus responded

We appreciate your kind words and are glad to know you had a positive experience with us at Germain Ford of Columbus! We strive to provide excellent service for our customers, so it's great to see that reflected in your visit. Safe travels, and enjoy your new ride!

October 30, 2023

Staff were outstanding, Service was great, Everything was very timely and We had an outstanding experience purchasing our new Car More

by Brutus1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coleton Wirth - definite 5 Star, Social Media Staff Person and Finance Director and Social Media Director- also 5 Stars, Chad Secrest
Oct 30, 2023 -

Germain Ford of Columbus responded

We're so glad to know you had an outstanding experience with us here at Germain Ford of Columbus! Your kind words about our staff and service mean a lot. Enjoy your new car, and thanks for choosing us!

October 25, 2023

Michael W. and the entire staff were extremely helpful and accommodating. They had immediate answers for all of my questions, and kept the process moving quicke More

by Tbeichner94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ward
Oct 25, 2023 -

Germain Ford of Columbus responded

We're delighted to know that Michael W. and our team at Germain Ford of Columbus were able to provide you with a quick and efficient experience! Thanks for the 5-star review!

October 18, 2023

Good service, good communications, polite, professional job well done. On time in full. Satisfied customer. More

by jb6511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Secrest
Oct 18, 2023 -

Germain Ford of Columbus responded

We're glad to know you had a positive experience with our team at Germain Ford of Columbus! We strive for excellent service and communication. Thanks for your review, we appreciate it!

October 14, 2023

Enjoyed working with Justin of the Sales Department. Very helpful and knowledgeable. Sasha and Chase were also a pleasure to work with. More

by Jschular
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin - Sasha - Chase
Oct 16, 2023 -

Germain Ford of Columbus responded

Jschular, it's great to know that Justin, Sasha and Chase were able to assist you at Germain Ford of Columbus. We appreciate your feedback!

October 09, 2023

Great service which included free valet pick up and return. Recall work was performed and entire car was checked and results categorized for me. More

by Burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 09, 2023 -

Germain Ford of Columbus responded

Burt, we're glad to know you had a great experience with our valet service and recall work at Germain Ford of Columbus. We appreciate your feedback!

October 09, 2023

Got a link to send a review in. .. Really I only had a work order written so I could do some of my car maintenance. I do really like it here though. More

by Ana Salyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Busch
Oct 10, 2023 -

Germain Ford of Columbus responded

Ana, we're glad to know you appreciate our service at Germain Ford of Columbus. We look forward to assisting with your car maintenance in the future!

...
8
...