Germain Ford of Columbus

Mike was great helping me review the recalls and scheduled the appointment on the spot. The work was performed as promised scheduled the appointment on the spot. The work was performed as promised More

Always go out of their way to make purchasing a vehicle simple and easy. My third vehicle bought from this location. simple and easy. My third vehicle bought from this location. More

Check in was simple, the staff was courteous and efficient. The “Works” was performed quickly and rear wiper blade replaced per my request. I made an appointment which expedited the process, plus I efficient. The “Works” was performed quickly and rear wiper blade replaced per my request. I made an appointment which expedited the process, plus I showed up early. Excellent check out and payment process. More

Justin Ellis sales manager is a very professional. Helped me all the way from the order to delivery of maverick. Helped me all the way from the order to delivery of maverick. More

Friendly staff that will work with you to make a sale. Clean facility and nice waiting area. Clean facility and nice waiting area. More

Online contact Audrey was very helpful in setting up the appointment and notifying me of a pricing update prior to the appt. On site sales consultant, Joshua Devore, was professional, detailed the car feat appointment and notifying me of a pricing update prior to the appt. On site sales consultant, Joshua Devore, was professional, detailed the car features, background and pricing. Overall purchasing experience was excellent. More

Making the appointment was easy - talking to a real person. Oil change was done efficiently person. Oil change was done efficiently More

I took my car in for repairs, windshield wiper motor and TCU. I took it on Monday and got it back in 8 days. The service advisor, Matt, was helpful and accommodating. This Ford’s service department is very TCU. I took it on Monday and got it back in 8 days. The service advisor, Matt, was helpful and accommodating. This Ford’s service department is very busy, yet they provided good customer service. Although, I tried calling the service line, status option, and never got an answer. I had to go in and get an update, but other than that I’ll bring my car back to Germain Ford. More

I have been looking for a Bronco for my daughter and they made the process very easy to locate, ship, and add a feature and different tires. They really made sure I had the car I wanted. made the process very easy to locate, ship, and add a feature and different tires. They really made sure I had the car I wanted. More

Had a great selection of vehicles and great sales people and maintained communication and tried to work on the price for me. The sales person was very informative on the vehicle. Overall it was one of the and maintained communication and tried to work on the price for me. The sales person was very informative on the vehicle. Overall it was one of the better experiences at a dealer ships More