Germain Ford of Columbus

I had to take my car in for some recalls. I worked with Mike. He was very friendly and pleasant to deal with. Made sure I understood what was being done to my vehicle. Another fast and p I worked with Mike. He was very friendly and pleasant to deal with. Made sure I understood what was being done to my vehicle. Another fast and pleasant experience at Germain Ford. More

They did a good job of finding the problem and fixing it. I would go back to them again. I would go back to them again. More

Germain has consistently strived to offer me excellent service. This visit was not exception. I appreciate that they are always trying to earn my business instead of expecting my business. Thank you to th service. This visit was not exception. I appreciate that they are always trying to earn my business instead of expecting my business. Thank you to the team at Germain Ford for making me feel like a valued customer in a market where it's easy to be a number. More

Tyler was excellent. Explaining the work I needed and was very thoughtful checking on me & giving status updates. 5 Stars! Explaining the work I needed and was very thoughtful checking on me & giving status updates. 5 Stars! More

Overall I love the service. I was surprised to not have use of my car from 8:15 am when my service appt was 1:15. Depending on time of appt I will use again. I was surprised to not have use of my car from 8:15 am when my service appt was 1:15. Depending on time of appt I will use again. More

Refused any liability and didn’t repair my car correctly. They had my car in the shop for six months for a repair They had my car in the shop for six months for a repair More

Our sales person, Michael Ward, was excellent, paying attn to every detail. Germaine was very helpful on all levels. We would definitely buy from Germaine again. attn to every detail. Germaine was very helpful on all levels. We would definitely buy from Germaine again. More

Torrey, Service Advisor, and Derrick, Technician, took great care in servicing my vehicle. Torrey was accommodating to allow me to prearrange pickup of my friend’s vehicle after service and leave my vehi great care in servicing my vehicle. Torrey was accommodating to allow me to prearrange pickup of my friend’s vehicle after service and leave my vehicle for service. Derrick serviced my vehicle the first time and I was so impressed with his thoroughness, I requested he be the tech to do the work the second time. Thank you Germain Ford! You have two professional and outstanding employees on your service team. More

Very Great. Fast and perfect service. Nice and friendly crew. Very helpful and respectful of my time. Fast and perfect service. Nice and friendly crew. Very helpful and respectful of my time. More

Love the valet service. Super convenient. The service representative was knowledgeable and helpful. My experience was perfect. Super convenient. The service representative was knowledgeable and helpful. My experience was perfect. More