Germain Ford of Columbus

My search for a specific vehicle led me to their pre-owned lot. Jean was fantastic. Polite, friendly, professional, never pushy during the test drive visit. Very responsive back and forth by email a pre-owned lot. Jean was fantastic. Polite, friendly, professional, never pushy during the test drive visit. Very responsive back and forth by email and made the car buying experience very easy and straight forward. Even delivered on his promise of a full tank of gas! I don't often buy from dealers, but this was a very good experience from start to finish...and the car is great! More

Josh Birdsong took good care of me during my last service appointment. Scheduled and kept the appointment and completed the servicing on time. Explained my options clearly. appointment. Scheduled and kept the appointment and completed the servicing on time. Explained my options clearly. More

I needed some quick work done on my car, and although they were booked, they were able to work me in , and did a thorough job. The Escape is really running great since I bought it! they were booked, they were able to work me in , and did a thorough job. The Escape is really running great since I bought it! More

Worked with James. Very friendly, very efficient and always tried to help. I had a great experience Very friendly, very efficient and always tried to help. I had a great experience More

service as promised. adviser helpful and knowledgeable. would come back. dealership clean and organized. satisfied customer adviser helpful and knowledgeable. would come back. dealership clean and organized. satisfied customer More

Johnny was such a kind man enjoyed talking to him very honest and friendly asking us if we wanted coffee or water I would definitely buy from Johnny again. honest and friendly asking us if we wanted coffee or water I would definitely buy from Johnny again. More

worst service experience ever. Made appointment Friday to determine check engine light. Called them after 5 hours. Dealer called back to inform me that they hadn’t been able to get Made appointment Friday to determine check engine light. Called them after 5 hours. Dealer called back to inform me that they hadn’t been able to get it in to check cause- 10 minute check anywhere else - they could probably get to it on Monday. Needless to say I’ll not return until pigs can fly. More

Good experience ! Got my vehicle in for an oil change and was able to get recall done same day ! Got my vehicle in for an oil change and was able to get recall done same day ! More

Your dealership to me is the best in the area, I’ve dealed with Anthens ford and was not happy. All your staff is great and your service department is a ten. dealed with Anthens ford and was not happy. All your staff is great and your service department is a ten. More

Very welcoming took me on a test drive of the vehicle I was interested in, answered all my questions and ran numbers and said he’d keep looking. A few days he texted he had another car to look at. Went to was interested in, answered all my questions and ran numbers and said he’d keep looking. A few days he texted he had another car to look at. Went to look at it and I was sold on it. Been a great experience! More