Germain Ford of Columbus

service as promised. adviser helpful and knowledgeable. would come back. dealership clean and organized. satisfied customer adviser helpful and knowledgeable. would come back. dealership clean and organized. satisfied customer More

Johnny was such a kind man enjoyed talking to him very honest and friendly asking us if we wanted coffee or water I would definitely buy from Johnny again. honest and friendly asking us if we wanted coffee or water I would definitely buy from Johnny again. More

worst service experience ever. Made appointment Friday to determine check engine light. Called them after 5 hours. Dealer called back to inform me that they hadn’t been able to get Made appointment Friday to determine check engine light. Called them after 5 hours. Dealer called back to inform me that they hadn’t been able to get it in to check cause- 10 minute check anywhere else - they could probably get to it on Monday. Needless to say I’ll not return until pigs can fly. More

Good experience ! Got my vehicle in for an oil change and was able to get recall done same day ! Got my vehicle in for an oil change and was able to get recall done same day ! More

Your dealership to me is the best in the area, I’ve dealed with Anthens ford and was not happy. All your staff is great and your service department is a ten. dealed with Anthens ford and was not happy. All your staff is great and your service department is a ten. More

Very welcoming took me on a test drive of the vehicle I was interested in, answered all my questions and ran numbers and said he’d keep looking. A few days he texted he had another car to look at. Went to was interested in, answered all my questions and ran numbers and said he’d keep looking. A few days he texted he had another car to look at. Went to look at it and I was sold on it. Been a great experience! More

I had to take my car in for some recalls. I worked with Mike. He was very friendly and pleasant to deal with. Made sure I understood what was being done to my vehicle. Another fast and p I worked with Mike. He was very friendly and pleasant to deal with. Made sure I understood what was being done to my vehicle. Another fast and pleasant experience at Germain Ford. More

They did a good job of finding the problem and fixing it. I would go back to them again. I would go back to them again. More

Germain has consistently strived to offer me excellent service. This visit was not exception. I appreciate that they are always trying to earn my business instead of expecting my business. Thank you to th service. This visit was not exception. I appreciate that they are always trying to earn my business instead of expecting my business. Thank you to the team at Germain Ford for making me feel like a valued customer in a market where it's easy to be a number. More

Tyler was excellent. Explaining the work I needed and was very thoughtful checking on me & giving status updates. 5 Stars! Explaining the work I needed and was very thoughtful checking on me & giving status updates. 5 Stars! More