Germain Ford of Columbus | Page 48

Kris was knowledgeable, very friendly, helpful and did not pressure us at all while we were looking. Since we were concerned about how the vehicle would handle in the snow, Kris took us to an open parkin not pressure us at all while we were looking. Since we were concerned about how the vehicle would handle in the snow, Kris took us to an open parking lot that had not been plowed so we could test drive it in the snow. The vehicle handled great. If he didn't know the answer to a question, he found the answer. We have purchased other vehicles from this dealership and continue to be satisfied with their sales and service department. More

We found the car we were looking for on the internet and it happened to be at Germain Ford. Even though it was a little piece away from us, we went to look at it and fell in love with the car. Our salespe it happened to be at Germain Ford. Even though it was a little piece away from us, we went to look at it and fell in love with the car. Our salesperson was Kris Rivers. Mr. Rivers was extremely helpful in answering any questions we had about the vehicle. He was excellent in his customer service and aid in helping us get the car for a price that we were both satisfied with. I will definately recommend Germain Ford and Mr.Kris Rivers to my friends and family whenever they are in the market for a new vehicle. More

Sales person is very nice, and try to give me a benefit. Sales person is very nice, and try to give me a benefit. But the car has little problem, it has dent, it has no remote fob. But dealer provides me t Sales person is very nice, and try to give me a benefit. But the car has little problem, it has dent, it has no remote fob. But dealer provides me the dental job and remote fob free. It is good offer to me. I accept it. I think the price is already low. I can just discount 100$. More

After review of repairs required for existing car, Lori gave some good advice concerning disposal of auto which was to my advantage. Brian was cordial and professional at all times. He is knowledgeable, gave some good advice concerning disposal of auto which was to my advantage. Brian was cordial and professional at all times. He is knowledgeable, interested in providing customers with answers and also is willing to spend the required time to complete the purchase and delivery of the auto. Overall, it was a very positive experience and I would recommend these two to anyone looking for a car. More

I had an excellent experience from start to finish with Germain Ford. I started my search online and found several truck models with features I was looking for on their lot. I was able to do all my initi Germain Ford. I started my search online and found several truck models with features I was looking for on their lot. I was able to do all my initial evaluation online which was very helpful given the dealership was closed. Robin Thomas contacted me by email first thing Monday morning before the dealership was open. We had an appointment scheduled later that morning. Given my work and travel schedule, it was very helpful to have a scheduled appointment so I could get in and out quickly. Robin allowed me to test drive several trucks throughout the day and eventually I found one on the lot that I liked. The trade-in and pricing process was very straight forward and I feel I received a very good deal given the promotions for year end, trade-in, and discount plan I was eligible for. The was one of the best car buying experiences I have had; (12 vehicles over the last 25 years). I would highly recommend Germain Ford, their online process... and especially Robin Thomas. More

Mr. Osborne helped me find the car I wanted, took time to answer all my questions, and helped my insurance agent to get questions answered. The finance man was courteous and cooperative as well. I think G answer all my questions, and helped my insurance agent to get questions answered. The finance man was courteous and cooperative as well. I think Germain gave me a lower trade-in value than I would have gotten at their nearest competitor, but the customer service I received was far better than I have received at any other car dealership in at least 5 years. More

Robin and Jason were very patient. Jason worked very Robin and Jason were very patient. Jason worked very hard to find the best loan. It was a very cold day and everyone in the used car building Robin and Jason were very patient. Jason worked very hard to find the best loan. It was a very cold day and everyone in the used car building was very friendly and even giving up their office. I appreciate the way we were treated. All auto dealerships should follow their example. More

For five years my wife has wanted the new Mustang body style. I told her that one day we would get her one. She told me that it had to be Ice Blue and had to have side louvers. So this year I thought i style. I told her that one day we would get her one. She told me that it had to be Ice Blue and had to have side louvers. So this year I thought it was time to make that happen. I started looking through Autotrader.com. I found the exact car she was lookinbg for, a powder blue 2006 Mustang. I bought the car a month ago for a suprise Christmas gift for my wife. TRACEY WILSON and his staff at Germain Fords used cars, did an outstanding job of cleaning, waxing, polishing, and painting and adding the side louvers the exact color of the car. On a special note KARL in the finance department also was very friendly and helpful. They had it setting in the new car show room with a big red bow on it when we arrived. I suprised my wife that day, it was the nices gift that she had ever recieved for Christmas. It was truely a memory that both of us will never forget. All of this was made possible by the staff at GERMAIN FORD. They should be commended for their outstanding service to go along with the sale. We were extremaly satisfied with the car and the service. I would highly recommend GERMAIN FORD to buy your next car from. Thank you, John R. Dean More

Rex and the team at Germain were amazing to deal with. They went above and beyond to ensure I got a great vehicle in time for a family vacation. It was evident that they cared about me as a person not ju They went above and beyond to ensure I got a great vehicle in time for a family vacation. It was evident that they cared about me as a person not just making a sale! I would call Rex a friend after my car buying experience at Germain :) More

I want to thank Robin and Jason for their help. I think it goes unsaid that most people are reserved when going to a dealership. Will they overcharge me? They are sales people and it is their job to conv it goes unsaid that most people are reserved when going to a dealership. Will they overcharge me? They are sales people and it is their job to convince me of an auto. Will I be approved? Will I be there all day? Will I get something reliable? It is scary and overwhelming. Well, Robin took all the guess work out. We were in dire need of a vehicle, and fast. We had little money, bad credit, and a lot was riding on our being able to purchase a vehicle. Well, they made it happen. And we couldn't be happier. They (Robin and Jason) were extremely friendly, but not overbearing. And with little to work with, got us into a car that night. I give them and overall rating of 5.0 ! Gold stars for all. Thank you. Jeanine Boatman More