Germain Ford of Columbus

I bought a 2011 Edge... and love it. Ryan was very helpful. I wasn't sure if I was going to buy a new or used car. Ryan let me test drive the cars I requested and worked with me to get the car I wan helpful. I wasn't sure if I was going to buy a new or used car. Ryan let me test drive the cars I requested and worked with me to get the car I wanted. I would recommend him to anyone. More

We were set on buying a Ford Edge and went to a few other dealerships before Germain. The name Germain with its good reputation drew us there, along with the online price of a used Ford Edge that met our sea dealerships before Germain. The name Germain with its good reputation drew us there, along with the online price of a used Ford Edge that met our search criteria. We were lucky enough to work with BEN WESTBROOK. He was extremely low pressure, friendly, fun, and courteous. He stayed very late past closing hours to help us work towards acceptable terms and complete all necessary paperwork so that we could drive our new car home - not to mention it was supposed to be his day off! BEN was not the typical salesperson and we greatly appreciated that. For our next car we will definitely come back to Germain and definitely want to work with no one else but BEN WESTBROOK. Thanks, Daniel and Leslie Albeit More

I was shoping for a new car and Ben was a great salesman. He helped me with all of my needs and wants with my perfect car. He was able to help me choose which car would be best for me and my family and gav He helped me with all of my needs and wants with my perfect car. He was able to help me choose which car would be best for me and my family and gave us more options than I had in mind! He always had a smile on his face and was very helpful. I would recommend Ben to anyone of my friends and family. More

I actually went to Germain for a used Honda Civic, when I saw the Focus. After driving it, I loved it. I told John my budget, and he made everything work out. I spent less than I planned on and got a new car saw the Focus. After driving it, I loved it. I told John my budget, and he made everything work out. I spent less than I planned on and got a new car! Sync is amazing and John has set me up several times as I have changed phones recently. I had the first oil change (free) done the other day and the service rep was great too. Thanks Guys! More

We wanted to buy a Ford from Germain but kept getting the run around and never received any information on available inventory. When we went up there, the inventory was sparse, and the sales person was not run around and never received any information on available inventory. When we went up there, the inventory was sparse, and the sales person was not even knowledgeable enough to say when new cars were coming in. Went to Jim Keim to buy our Ford, and will now do business with them. More

After coming home from spending a year with the US Army in Baghdad, Iraq, I was in need of a vehicle. I had my eye on a 2008 Ford Fusion and from doing some extra research on the internet, specifically on in Baghdad, Iraq, I was in need of a vehicle. I had my eye on a 2008 Ford Fusion and from doing some extra research on the internet, specifically on this site (DealerRater), I saw several good reviews on Germaine Ford and specifically on Kris Rivers. Kris is a young and up-and-coming car salesperson. What I liked about Kris was his transparency and honesty with me during the sale process. He was not pushy and he did try to get me buy a car that I did not want. After working and negotiating with Kris for almost a week, I bought my Ford Fusion. Kris provided excellent customer service and is an outstanding professional. If you go to Germaine Ford, ask for Kris Rivers and expect an excellent customer experience! More

the sale person was very professional. there was no pressure to buy and the test drive was great.car was very clean and looked new. pressure to buy and the test drive was great.car was very clean and looked new. More

Lee Green is a consumate professional car saleman! Knew his products, was pleasent with both my wife and myself. Took the time to allow us to drive what we explained we were looking for. Was not pushy an his products, was pleasent with both my wife and myself. Took the time to allow us to drive what we explained we were looking for. Was not pushy and we took three trips before we decided to purchase. His promises have been delivered on and to date, we are very satisfied with the purchase experience. His followup has been timely and to the point! We look forward to a long-term relationship with Germaine Ford! More

The salesperson was very friendly to me and got to know my family and what I was looking for in a car. He was friendly and personable every time I spoke with him on the phone, during the sales process and my family and what I was looking for in a car. He was friendly and personable every time I spoke with him on the phone, during the sales process and even after the sale was completed. The salesman was a great person to deal with. More

Germain was a great dealership to go to for my service Germain was a great dealership to go to for my service repairs. I brought my car in for an issue with my front tire axel at 6pm and their service t Germain was a great dealership to go to for my service repairs. I brought my car in for an issue with my front tire axel at 6pm and their service team had it all fixed and finished by 9:30pm the same night. I was completely amazed by this and their quality of work. I appreciated all the effort and dedication of their team put in at the end of their day. I also wanted to put in a good word for Paul. He was very personable and was a great help in assisting me to properly diagnose what I was hearing with my car. I feel he really took care of me as a customer. I am really happy with the service I received and am very excited to have a car that drives smooth again. More