Germain Ford of Columbus
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 477 reviews
I have purchased two vehicles from Germain both with I have purchased two vehicles from Germain both with GREAT success. The first time I bought a 2003 Ford Ranger which was in great shape and I paid I have purchased two vehicles from Germain both with GREAT success. The first time I bought a 2003 Ford Ranger which was in great shape and I paid well under retail price. I worked with a salesman named Ryan who was knowledgeable, courteous, and I never one time felt pressured into anything. Nothing like the sleazy sales people at JIM KEIM FORD whom I also dealt with around the same time. After several months I needed more power than my Ranger had to offer so again I went to Germain and had the pleasure of working with Ryan. I ended up with a Chevy 1500 that was in great shape. Again I payed well under retail value and Ryan pulled some strings and got me $500.00 OVER the trade in value on my Ranger. The Chevy however didn't have any floor mats in it which made me very disappointed. Ryan saw that I was upset and offered to pay for my floor mats out of his commission. Have you ever heard of such a thing? A salesman whom genuinely cares about his customers. I would recommend this dealership to any friend, family member or stranger. I will never buy from anyone else. More
I purchased one of the last Rangers at Germain. They're lot stock got me here and Ryan Hauger closed the easy deal. Ryan arranged an additional $500 dollar more for my trade-in that sweetened the cash back lot stock got me here and Ryan Hauger closed the easy deal. Ryan arranged an additional $500 dollar more for my trade-in that sweetened the cash back offers on the table. And he provided additional incentives where able. He set up a quick order in the parts department and the service lady quickly serviced my rear compartment; with a smile. Ryan professionalism was instrumental in finalizing the deal, and the smooth finance department was a steal. I came in with no leverage but left with full coverage. Simply, put your trust in the man that can solve the cube of Rubik and you will have no car dealership headache. More
I came to Germain Ford really trying to get out of a car into a truck. Mostly everyone told me i would not be able to but Ryan really went out his way to make this happen. He also was very freindly and gave into a truck. Mostly everyone told me i would not be able to but Ryan really went out his way to make this happen. He also was very freindly and gave me a great deal as well. More
I returned to Germain to trade in my car that I had purchased, also at Germain Ford, just the year before. I was assisted by Ryan Hauger in my search for a good used vehicle that would more suit my nee purchased, also at Germain Ford, just the year before. I was assisted by Ryan Hauger in my search for a good used vehicle that would more suit my needs than my previous vehicle. I explained my situation to Ryan, who was more than helpful in getting me the best deal possible for my new/used car. Even after the sale, whenever I would return to Germain for service, Ryan is quick to greet me and to make sure that I am completely satisfied with my vehicle. I even brought my wife in recently to purchase her new vehicle. I would recommend Ryan to anyone searching for a new or used vehicle. More
My husband and I drove 80 miles to visit Germain Ford. We heard such positive things and felt it was worth the drive. We were greeted with a smile and a handshake from Ryan Hauger. He went out of his wa We heard such positive things and felt it was worth the drive. We were greeted with a smile and a handshake from Ryan Hauger. He went out of his way to answer our questions and had a lot of knowledge of each vehicle we discussed. Ryan explained the lease program to me very clearly,(leasing was something I was interested in.) My husband and I were both very pleased with his patience as we were making our decision. Needless to say we drove the 80 miles back home in TWO new vehicles!! A Ford Ranger and a Ford Edge. We couldnt be happier with our deals and will continue to buy/lease from Ryan Hauger at Germain Ford. More
I purchased a Ford Fusion Hybrid from Germain Ford and had the pleasure of working with Ryan Hauger. From the start, Ryan was professional, courteous and most importantly helpful. He answered any and all had the pleasure of working with Ryan Hauger. From the start, Ryan was professional, courteous and most importantly helpful. He answered any and all questions and even anticipated my needs in a car. He made the experience easy and not at all like the horrible times I have had at other dealerships. In fact, earlier that day I had such a bad time at another dealer that I was about to call off car shopping for a while. However, I really wanted to see the Fusion Hybrid so I stopped at Germain and I am glad I did. Ryan not only has the knowledge of Ford and the cars but he also has excellent customer service skills and does not rush people through the process. I have sent several people to go see him for a new car and I am sure that in the future when I am ready for another purchase he will be the first person I call! More
I came into Germain looking for a new F150, Ryan went more than out of his way to help me order one and kept me updated throughout the entire process. Ryan was hands down the best car salesman I have eve more than out of his way to help me order one and kept me updated throughout the entire process. Ryan was hands down the best car salesman I have ever worked with. Anything I needed or wanted he took care of for me in a timely manner. He was easy to work with and became a great friend along the way. Ryan not only was a salesman but also a good friend all the way. I will without a doubt come to see Ryan when I buy another car. More
Shopped around at several dealerships when we purchased our last Ford F150 Supercrew. It came down to Germain and one other dealer and although we chose another dealer I would not hesitate to purchase a v our last Ford F150 Supercrew. It came down to Germain and one other dealer and although we chose another dealer I would not hesitate to purchase a vehicle from Germain in the future, Ben Westbrook our salesman was great and I would shop with him again in the future. More
I visited Germain in late 2010 to purchase a new vehicle. I had in mind a general idea of what kind of vehicle I wanted. Ryan helped me see the differences in the few vehicles that I had previously chosen I had in mind a general idea of what kind of vehicle I wanted. Ryan helped me see the differences in the few vehicles that I had previously chosen and narrow down my decision to one vehicle. His knowledge was pretty sharp on the vehicle, with only one or two features I found out later that he had not mentioned. It was an excellent buying experience all around and I would highly recommend looking Ryan if you are looking for a Ford vehicle at Germain in Columbus. More
I bought a 2011 Edge... and love it. Ryan was very helpful. I wasn't sure if I was going to buy a new or used car. Ryan let me test drive the cars I requested and worked with me to get the car I wan helpful. I wasn't sure if I was going to buy a new or used car. Ryan let me test drive the cars I requested and worked with me to get the car I wanted. I would recommend him to anyone. More