Germain Ford of Columbus
Columbus, OH
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I returned to Germain to trade in my car that I had purchased, also at Germain Ford, just the year before. I was assisted by Ryan Hauger in my search for a good used vehicle that would more suit my nee purchased, also at Germain Ford, just the year before. I was assisted by Ryan Hauger in my search for a good used vehicle that would more suit my needs than my previous vehicle. I explained my situation to Ryan, who was more than helpful in getting me the best deal possible for my new/used car. Even after the sale, whenever I would return to Germain for service, Ryan is quick to greet me and to make sure that I am completely satisfied with my vehicle. I even brought my wife in recently to purchase her new vehicle. I would recommend Ryan to anyone searching for a new or used vehicle. More
My husband and I drove 80 miles to visit Germain Ford. We heard such positive things and felt it was worth the drive. We were greeted with a smile and a handshake from Ryan Hauger. He went out of his wa We heard such positive things and felt it was worth the drive. We were greeted with a smile and a handshake from Ryan Hauger. He went out of his way to answer our questions and had a lot of knowledge of each vehicle we discussed. Ryan explained the lease program to me very clearly,(leasing was something I was interested in.) My husband and I were both very pleased with his patience as we were making our decision. Needless to say we drove the 80 miles back home in TWO new vehicles!! A Ford Ranger and a Ford Edge. We couldnt be happier with our deals and will continue to buy/lease from Ryan Hauger at Germain Ford. More
I purchased a Ford Fusion Hybrid from Germain Ford and had the pleasure of working with Ryan Hauger. From the start, Ryan was professional, courteous and most importantly helpful. He answered any and all had the pleasure of working with Ryan Hauger. From the start, Ryan was professional, courteous and most importantly helpful. He answered any and all questions and even anticipated my needs in a car. He made the experience easy and not at all like the horrible times I have had at other dealerships. In fact, earlier that day I had such a bad time at another dealer that I was about to call off car shopping for a while. However, I really wanted to see the Fusion Hybrid so I stopped at Germain and I am glad I did. Ryan not only has the knowledge of Ford and the cars but he also has excellent customer service skills and does not rush people through the process. I have sent several people to go see him for a new car and I am sure that in the future when I am ready for another purchase he will be the first person I call! More
I came into Germain looking for a new F150, Ryan went more than out of his way to help me order one and kept me updated throughout the entire process. Ryan was hands down the best car salesman I have eve more than out of his way to help me order one and kept me updated throughout the entire process. Ryan was hands down the best car salesman I have ever worked with. Anything I needed or wanted he took care of for me in a timely manner. He was easy to work with and became a great friend along the way. Ryan not only was a salesman but also a good friend all the way. I will without a doubt come to see Ryan when I buy another car. More
Shopped around at several dealerships when we purchased our last Ford F150 Supercrew. It came down to Germain and one other dealer and although we chose another dealer I would not hesitate to purchase a v our last Ford F150 Supercrew. It came down to Germain and one other dealer and although we chose another dealer I would not hesitate to purchase a vehicle from Germain in the future, Ben Westbrook our salesman was great and I would shop with him again in the future. More
I visited Germain in late 2010 to purchase a new vehicle. I had in mind a general idea of what kind of vehicle I wanted. Ryan helped me see the differences in the few vehicles that I had previously chosen I had in mind a general idea of what kind of vehicle I wanted. Ryan helped me see the differences in the few vehicles that I had previously chosen and narrow down my decision to one vehicle. His knowledge was pretty sharp on the vehicle, with only one or two features I found out later that he had not mentioned. It was an excellent buying experience all around and I would highly recommend looking Ryan if you are looking for a Ford vehicle at Germain in Columbus. More
I bought a 2011 Edge... and love it. Ryan was very helpful. I wasn't sure if I was going to buy a new or used car. Ryan let me test drive the cars I requested and worked with me to get the car I wan helpful. I wasn't sure if I was going to buy a new or used car. Ryan let me test drive the cars I requested and worked with me to get the car I wanted. I would recommend him to anyone. More
We were set on buying a Ford Edge and went to a few other dealerships before Germain. The name Germain with its good reputation drew us there, along with the online price of a used Ford Edge that met our sea dealerships before Germain. The name Germain with its good reputation drew us there, along with the online price of a used Ford Edge that met our search criteria. We were lucky enough to work with BEN WESTBROOK. He was extremely low pressure, friendly, fun, and courteous. He stayed very late past closing hours to help us work towards acceptable terms and complete all necessary paperwork so that we could drive our new car home - not to mention it was supposed to be his day off! BEN was not the typical salesperson and we greatly appreciated that. For our next car we will definitely come back to Germain and definitely want to work with no one else but BEN WESTBROOK. Thanks, Daniel and Leslie Albeit More
I was shoping for a new car and Ben was a great salesman. He helped me with all of my needs and wants with my perfect car. He was able to help me choose which car would be best for me and my family and gav He helped me with all of my needs and wants with my perfect car. He was able to help me choose which car would be best for me and my family and gave us more options than I had in mind! He always had a smile on his face and was very helpful. I would recommend Ben to anyone of my friends and family. More
I actually went to Germain for a used Honda Civic, when I saw the Focus. After driving it, I loved it. I told John my budget, and he made everything work out. I spent less than I planned on and got a new car saw the Focus. After driving it, I loved it. I told John my budget, and he made everything work out. I spent less than I planned on and got a new car! Sync is amazing and John has set me up several times as I have changed phones recently. I had the first oil change (free) done the other day and the service rep was great too. Thanks Guys! More