Germain Ford of Columbus

I recently purchased a 2011 Econoline from Germain. My sales person was Lee Green. I cannot overstate his knowledge and professionalism during the transaction. I was confident that I had all of the detail sales person was Lee Green. I cannot overstate his knowledge and professionalism during the transaction. I was confident that I had all of the details needed regarding the van itself as well as the financing to make an informed decision. My husband and I have owned at least ten Fords during our 37 years of marriage and have had them all serviced at one time or another at Germain. I think our loyalty speaks volumes as to our feelings regarding our experiences with the service center. The service center has been reliable and the costs fair. They have always taken care of concerns before and after service promptly and to our satisfaction. Thank you, Teresa Crye More

Mr. Green was very helpful! We were interested in a used focus, but he was able to show us all the new technology that the new cars had! I can't wait to buy my new ford. focus, but he was able to show us all the new technology that the new cars had! I can't wait to buy my new ford. More

I worked with Lee to find a vehicle after my focus was totaled. He not only found what I was looking for but he found something better with a better payment. Then The company I work for needed a passeng totaled. He not only found what I was looking for but he found something better with a better payment. Then The company I work for needed a passenger van. He found me one in less than a week. I have reccomeneded him to several of my friends and will only use him when I look for my next vehicle More

We purchased multiple cars through Lee Green, and we feel we received quality advice and good service after the sale. At times, we could give him the request to "keep his eyes open" for us, and he was he we received quality advice and good service after the sale. At times, we could give him the request to "keep his eyes open" for us, and he was helpful without badgering. More

Lee has been awesome to work with! He listened to our needs and searched until he found the right vehicle for us. We had such a great experience with him on our first purchase several years ago that we needs and searched until he found the right vehicle for us. We had such a great experience with him on our first purchase several years ago that we are now in process of purchasing a second vehicle. He is always cheerful, friendly, helpful and full of information to help us make the right choices. We love working with someone like Lee who actually exhibits great customer service and you know it is "real". Most people/companies just talk about it or advertise that they offer great customer service but don't even come close to knowing what that means. More

I needed to have my ignition switch repaired and oil change performed on my 2006 f-150 I just purchased a few months ago. So I came to the dealership to get my car serviced and they were booked. I made change performed on my 2006 f-150 I just purchased a few months ago. So I came to the dealership to get my car serviced and they were booked. I made an appointment for a couple days later.after setting my appointmment I called my salesmen lee green to inquire about getting a lonaer. He told me no problem and gave me a name and number of a gentleman to call in the service deptartment. So I called to arrange for loaner and it didn't seem like this gentlemen was gonna get me one. I called mr. Green back and told him. He said if they couldn't get me a loaner he would take me home himself. So I arrive on day of my appointment and meet ron moon. Tell him what's going on with my truck. He ask if I just bought it and I inform him I did. He gives me oil change I needed for free. A$ 50.00 service for free because he said it should of been done before I bought truck. Also back to loaner. The service guy was unable to get me one. With out me even asking lee had already arranged to for a loaner car to be there for me and charged it to his personal credit card. I couldn't have been more shocked. Its service like that will keep me a germain customer for life. More

I don't appreciate emails telling me to leave POSITIVE feedback. I would rate my experience at the dealership decently if I had been asked to leave feedback without the word "Positive" I would give my hon feedback. I would rate my experience at the dealership decently if I had been asked to leave feedback without the word "Positive" I would give my honest opinion, but this makes me not even want to buy a FORD. More

Lee Green was the salesman that help me. I couldn't have asked for a better car buying experience I had with him. He helped through the buying process and when I began having problems with my car he was rig asked for a better car buying experience I had with him. He helped through the buying process and when I began having problems with my car he was right there to help me. He was truely concerned for me and not himself. I wouldn't consider seeing anyone else after this. I stongly recommend him every chance I get to anyone that will listen. Thank you Lee for changeing my car buying experience into a positive experience. More

Linda and I have been looking for Ranger her dad. Lee has helped us with calls and e-mails. We are looking for a Escape Hybrid. We test drove regular Escape at his request and also had us drive a 2008 hybrid helped us with calls and e-mails. We are looking for a Escape Hybrid. We test drove regular Escape at his request and also had us drive a 2008 hybrid that was a trade-in. It was a nice vehicle, but just a color we couldn't live with. Maybe we'll find something soon. More

I went to this dealership knowing the exact car I wanted to order and Rex and Scott were more than fair in the price we all agreed upon. Shane found a lower interest rate for me than I was expecting. I'm e to order and Rex and Scott were more than fair in the price we all agreed upon. Shane found a lower interest rate for me than I was expecting. I'm extremely happy with my purchase and wish I'd done it sooner. :) More