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Germain Ford of Columbus

Columbus, OH

4.6
463 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 463 reviews

June 15, 2024

Jaydee Bravard is wonderful to work with. I kept to my budget without any pressure. This is the second vehicle my family has bought at Germain Ford with his help. More

by TheLibraryAnn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaydee Bravard
Jun 17, 2024 -

Germain Ford of Columbus responded

Thank you for your continued trust in Germain Ford of Columbus, Ann! We're glad to hear Jaydee provided a pressure-free experience and helped keep within your budget. Enjoy the new vehicle!

June 05, 2024

Always get good service. Mike Busch is helpful. Let’s me know what’s needed. More

by lanacochrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Busch service advisor
Jun 05, 2024 -

Germain Ford of Columbus responded

Thanks for the kind words about our service and staff at Germain Ford of Columbus. We'll be sure Mike gets the recognition he deserves. See you next time!

May 24, 2024

Zack was extremely nice and helpful. Every time I texted him about my truck he responded back very fast and got things done. I'm extremely pleased with Germaine Ford of Columbus More

by frani94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack service department and Colton Sales Rep
May 24, 2024 -

Germain Ford of Columbus responded

Frani, we're delighted to hear that Zack provided you with such prompt and helpful service at Germain Ford of Columbus. Thanks for sharing your positive experience!

May 21, 2024

Tyler explained the process, listened to my concerns and kept in touch throughout the service process More

by Wmerrillohtf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 21, 2024 -

Germain Ford of Columbus responded

We're glad to know that Tyler was able to guide you through the service process and address your concerns at Germain Ford of Columbus. Thanks for sharing this positive feedback!

May 13, 2024

Zack was especially helpful! Everyone was polite and courteous ! They got the job done in good time ! I did not have to wait to be taken care of! I would highly recommend their s More

by cwesthora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
May 14, 2024 -

Germain Ford of Columbus responded

We're ecstatic to know that Zack and the team at Germain Ford of Columbus were able to provide you with timely and efficient service. Your recommendation means a lot! Safe travels ahead!

May 11, 2024

Good friendly knowledgeable people that know their product inside and out not pushy listen to what I wanted and found it More

by riceades
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack, John Carl
May 13, 2024 -

Germain Ford of Columbus responded

We're glad to know our team at Germain Ford of Columbus was able to provide you with the friendly and knowledgeable service you deserve. Thanks for letting us assist in finding what you wanted!

May 07, 2024

My search for a specific vehicle led me to their pre-owned lot. Jean was fantastic. Polite, friendly, professional, never pushy during the test drive visit. Very responsive back and forth by email a More

by sscholl2018
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jean Arvelaez
May 07, 2024 -

Germain Ford of Columbus responded

We're so glad to know that Jean and our team at Germain Ford of Columbus made your car-buying experience easy and straightforward. We strive for professionalism, friendliness, and a no-pressure environment! Enjoy the new ride!

April 24, 2024

Josh Birdsong took good care of me during my last service appointment. Scheduled and kept the appointment and completed the servicing on time. Explained my options clearly. More

by Raymond Klosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Birdsong
Apr 24, 2024 -

Germain Ford of Columbus responded

Raymond, it's great to know that Josh provided you with excellent service during your appointment at Germain Ford of Columbus. We appreciate the feedback and look forward to assisting you in the future!

April 19, 2024

I needed some quick work done on my car, and although they were booked, they were able to work me in , and did a thorough job. The Escape is really running great since I bought it! More

by Teeahrkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fast Lane Service center.
Apr 22, 2024 -

Germain Ford of Columbus responded

We're glad to know our team at Germain Ford of Columbus could accommodate you and get your Escape running smoothly. We appreciate the positive feedback!

April 18, 2024

Worked with James. Very friendly, very efficient and always tried to help. I had a great experience More

by aphrael_n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Scott Cropper, John Carl, Seth Rahm, Chad Secrest
Apr 18, 2024 -

Germain Ford of Columbus responded

Thank you for this 5-star review of Germain Ford of Columbus! James will certainly appreciate your feedback. Take care!

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