Germain Ford of Columbus

I have been coming to Germain Ford for a t least the last 8 years the service has always been exceptional and I tell everyone that they should go there. 8 years the service has always been exceptional and I tell everyone that they should go there. More

I was looking for a new vehicle and went to Germain Ford on Sawmill on the advice of my sister and brother-in-law. They highly recommended Scott Cropper in sales and Dan Cook in service, so I visited the de on Sawmill on the advice of my sister and brother-in-law. They highly recommended Scott Cropper in sales and Dan Cook in service, so I visited the dealership and was also impressed. I bought a Ford Escape at the dealership, and have it serviced there, even though I don't live in Columbus. I know my Escape will be well taken care of at Germain. More

My overall experience was great until I began to see how DISHONEST SHANE KITTS IS. The experience went downhill from there. all of the other employees I worked with were fantastic!! DISHONEST SHANE KITTS IS. The experience went downhill from there. all of the other employees I worked with were fantastic!! More

Zack was great!! He helped us find exactly what we were looking for in our tight budget! This was our first experience shopping and buying a car and this was our first stop! He made it extremely enjoyable! looking for in our tight budget! This was our first experience shopping and buying a car and this was our first stop! He made it extremely enjoyable! Definitely recommend him! More

John Carl listened to us, worked with our budget and exceeded our expectations. He was the most helpful, sincere salesman I have ever worked with exceeded our expectations. He was the most helpful, sincere salesman I have ever worked with More

My husband and I were just out and about checking out the market for Ford Flex's. We had no intentions of purchasing a vehicle that day. When Curt approached us and asked how he could be of assistance, we t market for Ford Flex's. We had no intentions of purchasing a vehicle that day. When Curt approached us and asked how he could be of assistance, we told him we were just looking and not in the market to make a purchase just yet. He did an excellent job informing us about the vehicles we were looking at, next thing we knew, we were purchasing a new vehicle. His customer service was phenomenal, along with his manager. Everyone we encountered during the process was very friendly and thorough. More

We wanted to just look at a used van we had seen and admired on the lot. Kris came out immediately and was very knowledgeable about the vehicle we were interested in. He answered all of our questions, admired on the lot. Kris came out immediately and was very knowledgeable about the vehicle we were interested in. He answered all of our questions, was patient, outgoing, easy to talk to and very accommodating. We had not intended to purchase the van but Kris made the process so very easy and painless, we went home with it that same day! More

I was a first time car buyer. I decided I wanted a Ford because I come from a Ford family. At first, I went to another dealer. Upon arriving on the lot, the salesman told me that since I was a first time b because I come from a Ford family. At first, I went to another dealer. Upon arriving on the lot, the salesman told me that since I was a first time buyer, they work backwards. Before I could pick out a car, I needed to get approved for a loan. After my loan was approved, they said this is what we can put you in. It was almost as if they acted like they were doing me a favor by showing me cars. Needless to say, I left. The next day, I brought my mother to Germain Ford. When we walked in, Zack was there and he greeted us right away. He then asked, "What can I do for you today?" I explained to him that I wanted a new Fiesta. He asked, "what if I could put you in a used one, that is considered new for a lot less?" I asked him to show me what he had. In a couple minutes, my mom and I were test driving a Fiesta and we loved it. After coming back to the lot, Zack said, "ok, let's make this happen." He gave us the car I was looking at purchasing to take to lunch. When we came back, Zack and Shane had good news. My loan had been approved. Germain gave me a few extras that I wasn't offered at the other lot. An example would be a warranty, first oil change free, and they are fixing a couple of paint chips. Zack and Shane were both amazingly nice and made my stressful first car purchase easier than I thought it would be. Shane even told me of some of the advantages of being a teacher and buying a car and reassured me that this is the car I needed. They listened to me and helped put me in the car I wanted. I would definitely recommend this dealership! More

Purchased a used Ford Truck. Great truck at a fantastic price (and I've been looking for months!) Kris knows what he's talking about, does not pretend to know what he does not know, he is very personable, price (and I've been looking for months!) Kris knows what he's talking about, does not pretend to know what he does not know, he is very personable, honest, and very low/no pressure! He was prompt and did what he said he'd do - when he said he'd do it. Look him up for sure - you'll be in good hands. Overall I have to say that this was the easiest, most stress free, lowest pressure car/truck buying experience ever for me. I really (really) loved not having to endure a long intimidating "sell" on the extras like extended service, gap coverage, and the other stuff that dealers always try to up-sell to you. They presented their case and the benefits of the products they offered but at no point did I feel like I was being pressured. I really loved that part most of all. More

Helped me find just the car I was looking for, rather than pushing one from the lot on me. Great service, friendly and helpful, would definitely recommend Germain Ford! than pushing one from the lot on me. Great service, friendly and helpful, would definitely recommend Germain Ford! More