
Germain Ford of Columbus
Columbus, OH
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Awesome! Just drove off the lot with my first brand new car. Ken in sales was so nice and not pushy at all. He understood that I needed to work through email Just drove off the lot with my first brand new car. Ken in sales was so nice and not pushy at all. He understood that I needed to work through email and phone calls. He got me the car that I wanted (more than the car I wanted) at a great price. Bill handled my loan and got us in and out so fast. Seriously, I was in his office for maybe a half an hour. The car (2014 Escape) is amazing and I am so happy with the car and the service we received as well as how we were treated. We didn't even mind that their lot is still under construction. Awesome! More
I have been a ford person for a long time, and had the fiesta in mind but I went with another vehicle, only because the fiat has been a dream of mine for a while now, but I just wanted to take a minute to fiesta in mind but I went with another vehicle, only because the fiat has been a dream of mine for a while now, but I just wanted to take a minute to compliment the great salesmanship and kindness of Rex, he is a great compliment to your dealership, he was very helpful and attentive and I would never hesitate for a second recommending him to anyone looking for a great car, i have always had great experiences with your dealership in the service department , and now I can add a great experience in your sales department, thanks again Rex More
Lee Green was by far the best car salesman that I have ever had the privilege of working with. He was very patient with us and worked hard to find the F-150 that best suited us. Lee is very genuine, hon ever had the privilege of working with. He was very patient with us and worked hard to find the F-150 that best suited us. Lee is very genuine, honest and showed great integrity. Chad the sales manager was also very helpful and easy to work with. We breezed right through the finance office when it was time to close the deal. I'm sorry I don't recall our finance guys name, but he was very organize and efficient. This dealership was a breath of fresh air compared to previous experiences at other dealerships. No high pressure sales and no feeling like you just walked into a shark tank. I highly recommend Germain Ford of Columbus and Lee Green. By the way, the F-150 Supercrew 4 x4 is an AWESOME truck!! Ford really nailed it this time! More
Zach Manning can be described in 3 words professional, attentive, and knowledgeable. I was in a situation where I needed a car quick and wanted to make the right decision. I am happy to say choosing Ger attentive, and knowledgeable. I was in a situation where I needed a car quick and wanted to make the right decision. I am happy to say choosing Germain was the right one. I met Zach and he was eager to help me find the vehicle that was right for me, he knew all about the different makes and models of all of the SUV's that I was interested in. He provided the pros and cons of each,he was very patient and listened to my needs as I shopped around with other dealerships. Most important he went above and beyond to cater to my car needs, even if that meant coming into work on his day off so I could sign the papers to get my 2013 Ford Escape! I could not be happier with the service that I received from Zach and all parties involved to make the SUV a reality! Even to this day when I step in the dealership he asks how I am doing and offers to wash my car! I hope that continues :) More
This is my second purchase made with Lee Green. Lee is extremely professional and great to work with. He really understood exactly what I was looking for, when the right vehicle came available he contacte extremely professional and great to work with. He really understood exactly what I was looking for, when the right vehicle came available he contacted me. He has a great ability to match my price point, desired vehicle, style and options. This should be the kind of sales person that all potential car buyers should have. Lee is 2 for 2 in my book. This is why I gave him a rating of 5. More
Everyone there was so friendly. Zack was not pushy about trying to make us buy the car and understood that it was a big decision we needed to think through. We did buy the car but felt it was our decision w trying to make us buy the car and understood that it was a big decision we needed to think through. We did buy the car but felt it was our decision without pressure from anyone. We found the car on autotrader.com and the information listed was true to what the car was in reality. We never had that sleazy car dealership feeling from anyone we dealt with. It honestly felt like they were there to assist us in making a purchase that was right for us, not pushing a car we didn't need or want. The car itself is in great shape and drives amazing. Zack was so helpful and honest about which car would suit us best. We will be buying another car in a couple of years and will definitely return! More
John Carl was a great guy. Drove 17 hours round trip, and would do it again. Great dealership, wish we had a dealership like this in my area. Everyone was nice professional and courteous. Highly highly re would do it again. Great dealership, wish we had a dealership like this in my area. Everyone was nice professional and courteous. Highly highly recommend a visit to John Carl, on anyone's next car purchase!! More
Very friendly and helpful dealership. Employees care about you and are invested in your time and providing you the best service. I don't live near this dealership but it is the only place I will have m about you and are invested in your time and providing you the best service. I don't live near this dealership but it is the only place I will have my Ford serviced. They get you out in a timely manner and explain what is going on with your vehicle in terms that you understand. They are through and professional. More
We have been very happy with both the sales and service department at Germain Ford. We always have prompt service and the people are friendly. I had to wait for my oil change (as opposed to dropping off my department at Germain Ford. We always have prompt service and the people are friendly. I had to wait for my oil change (as opposed to dropping off my car and returning to pick it up) and I was in and out in just over an hour. There were many cars there and I felt like I was greeted promptly and my service was completed as soon as possible since I was waiting. More
Salesman greeted us promptly and made us feel at ease throughout the entire transaction. Others made small talk as well and created a friendly atmosphere too. Great experience! throughout the entire transaction. Others made small talk as well and created a friendly atmosphere too. Great experience! More