Germain Ford of Columbus

John Carl was a great guy. Drove 17 hours round trip, and would do it again. Great dealership, wish we had a dealership like this in my area. Everyone was nice professional and courteous. Highly highly re would do it again. Great dealership, wish we had a dealership like this in my area. Everyone was nice professional and courteous. Highly highly recommend a visit to John Carl, on anyone's next car purchase!! More

Very friendly and helpful dealership. Employees care about you and are invested in your time and providing you the best service. I don't live near this dealership but it is the only place I will have m about you and are invested in your time and providing you the best service. I don't live near this dealership but it is the only place I will have my Ford serviced. They get you out in a timely manner and explain what is going on with your vehicle in terms that you understand. They are through and professional. More

We have been very happy with both the sales and service department at Germain Ford. We always have prompt service and the people are friendly. I had to wait for my oil change (as opposed to dropping off my department at Germain Ford. We always have prompt service and the people are friendly. I had to wait for my oil change (as opposed to dropping off my car and returning to pick it up) and I was in and out in just over an hour. There were many cars there and I felt like I was greeted promptly and my service was completed as soon as possible since I was waiting. More

Salesman greeted us promptly and made us feel at ease throughout the entire transaction. Others made small talk as well and created a friendly atmosphere too. Great experience! throughout the entire transaction. Others made small talk as well and created a friendly atmosphere too. Great experience! More

My friend Bradley Beer (Human Resources Director at Germain Lexus of Easton) knew I was interested in a Fiat and he found one for me! We went to Germain Ford on Sawmill road and had a great experience. Germain Lexus of Easton) knew I was interested in a Fiat and he found one for me! We went to Germain Ford on Sawmill road and had a great experience. Everyone was very friendly and very low key. We felt no pressure and I would recommend Germain to my friends and family. We look forward to dealing with Germain on our next purchase. Thanks! More

Friendly, knowledgeable, professional and expedient.But this silly review site doesn't value my time and requires 25+ words when my concise four word synopsis says it all! this silly review site doesn't value my time and requires 25+ words when my concise four word synopsis says it all! More

Tasha and Ralph attempted to talk care of me, but I made the mistake of going to look at a vehicle on a Tuesday night after work. This apparently is not the time to buy a car here. I heard customers being y the mistake of going to look at a vehicle on a Tuesday night after work. This apparently is not the time to buy a car here. I heard customers being yelled at, I saw people waiting around, and even though I had my title in my pocket, I was a "Buyer". Just a disappointing experience. There are far too many dealerships out there to waste your time here. They are a large dealership so the feeling you get waking in is that the customer is expendable. I am looking for a used truck, but I am not desperate, I would rather wait than deal with them again. I could write more, but I have wasted enough time with this dealership. If you are reading this, look at another dealership, you will get better treatment and a better deal. More

This dealership, in my experience, has always provided excellent service. I have used their service department for 15 years now and have been very happy with it. excellent service. I have used their service department for 15 years now and have been very happy with it. More

The car buying experience at Germain Ford was so much better than anticipated! Greg Hunter provided excellent customer service, answered all my questions and made the purchase of my new car hassle-free! better than anticipated! Greg Hunter provided excellent customer service, answered all my questions and made the purchase of my new car hassle-free! I felt like I was buying a car from a trusted adviser not your usual "car salesman"! The financing portion of the purchase was also handled professionally and flawlessly! I would, and have, recommend Germain Ford to anyone looking for a vehicle! They have a top-notch staff and a car selling philosophy that is very refreshing! The service staff also seems to be very helpful in addressing "new car concerns"! Kudos to the entire Germain Ford team!! More

First time ever at this dealership. Was in the market for several different cars, but mainly looking for a 2011-2013 Chevy Camaro. I had been using cars.com app on my smart phone and first saw the car i end several different cars, but mainly looking for a 2011-2013 Chevy Camaro. I had been using cars.com app on my smart phone and first saw the car i ended up buying. Zack greeted me when I first entered the dealership building on a Thurs. 10/17 and answered all my questions (even on a Chevy!). I am in sales myself, so his no pressure sales approach was very much appreciated. While I did not take a test drive the 1st day I saw the car, he followed up with me to ensure that I was coming on the day that I committed to coming for a test drive. (Saturday 10/19). When I arrived back to the dealership, Zack had the car ready for a test drive for my wife and I. Again, he answered our questions before and after and we discussed different financing options. Once I decided to buy the car, he helped fill out the paperwork for the financing then while the paperwork was send to the credit manager, he had the car prepped, etc. Had a GREAT experience all the way around with Zack and the credit manager that processed my paperwork. I have and will continue to recommend him to my friends and co-workers. cbw 110/24/13 More