Germain Ford of Columbus
Columbus, OH
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Very nice time Our sales man Justin was very nice and helped us find exactly what we were looking to. After we signed the paper work which was quite easy we were sho Our sales man Justin was very nice and helped us find exactly what we were looking to. After we signed the paper work which was quite easy we were shown exactly how all of the stuff worked on the car by a very nice young lady. I will recommend them to all my friends. More
Shopping for a new car There are very few activities that we dislike more than shopping for a new car, so we entered Germain Ford with an uneasy, but necessary feeling. We There are very few activities that we dislike more than shopping for a new car, so we entered Germain Ford with an uneasy, but necessary feeling. We met Justin, who we grew to like in his role as salesman, because he was extremely knowledgeable about the various models that we wanted to check. There was no pressure nor rush for us to purchase a car and he took a great deal of time with us, covering every detail and never overlooking any question that we asked. Buying a new car was actually quite pleasant with Justin's assistance. I hope that we do not need another new car for many years, but if we do, we will return to Germain Ford and hope that Justin is still there to greet us. More
Used car purchase Rick Ross did a great job making the used car purchase process as smooth as possible. He was very responsive to my multiple texts and took the time n Rick Ross did a great job making the used car purchase process as smooth as possible. He was very responsive to my multiple texts and took the time necessary to assist me in finding the car that best suited my needs. All of the staff were very professional and pleasant to work with - sales, F&I, insurance and detailed review of car's features (Michelle, I believe)! More
Many thanks! Brought my Explorer back in this week for some minor work - Rick Ross handled it quickly and professionally, and the work done was excellent! Also sp Brought my Explorer back in this week for some minor work - Rick Ross handled it quickly and professionally, and the work done was excellent! Also spent time with Michelle Lea learning the details of the Ford Sync system - she answered all my questions and I'm much more comfortable with the "voice commands" now. Everyone here has been a pleasure to work with. More
Pleasant experience, excellent deal! Ben was very professional, helpful and most of all, knowledgable which made our car purchase a nice experience. He gave us all the time we needed to Ben was very professional, helpful and most of all, knowledgable which made our car purchase a nice experience. He gave us all the time we needed to digest what was available to make an excellent decision. We have already recommended him to our family and friends. More
Fast and friendly I love the fact the they always make it quick as I don't have a lot of time. Nick always has a great attitude and willing to help regardless if I am b I love the fact the they always make it quick as I don't have a lot of time. Nick always has a great attitude and willing to help regardless if I am buying a car or in for service. Keep up the great work!!! More
Always a great experience!! I have bought 2 cars from Germain Ford and referred numerous others. It has always been a fantastic experience at the dealership. Both the initial pur I have bought 2 cars from Germain Ford and referred numerous others. It has always been a fantastic experience at the dealership. Both the initial purchase as well as follow up service. I would recommend anyone looking to buy a new/used vehicle to them. Lifelong customer! More
Excellent, friendly service! I recently leased my first Ford from Germain. The staff was extremely friendly and knowledgeable, making the decision to lease easy! I received excell I recently leased my first Ford from Germain. The staff was extremely friendly and knowledgeable, making the decision to lease easy! I received excellent service from Ben, who helped to find the perfect car for me and my family! I would definitely recommend Germain Ford to friends, family, and for all my future purchases! More
Fantastic service Everyone was so helpful and accommodating! Buying a car can feel a little overwhelming but I didn't feel any pressure from the staff! They were great! Everyone was so helpful and accommodating! Buying a car can feel a little overwhelming but I didn't feel any pressure from the staff! They were great! More
Extremely pleasea Rick Ross found me the exact car I was looking for, at a very good price. Rick was very professional and a pleasure to work with. I look forward to co Rick Ross found me the exact car I was looking for, at a very good price. Rick was very professional and a pleasure to work with. I look forward to continued business with Rick. More