Germain Ford of Columbus

Zach Manning can be described in 3 words professional, attentive, and knowledgeable. I was in a situation where I needed a car quick and wanted to make the right decision. I am happy to say choosing Ger attentive, and knowledgeable. I was in a situation where I needed a car quick and wanted to make the right decision. I am happy to say choosing Germain was the right one. I met Zach and he was eager to help me find the vehicle that was right for me, he knew all about the different makes and models of all of the SUV's that I was interested in. He provided the pros and cons of each,he was very patient and listened to my needs as I shopped around with other dealerships. Most important he went above and beyond to cater to my car needs, even if that meant coming into work on his day off so I could sign the papers to get my 2013 Ford Escape! I could not be happier with the service that I received from Zach and all parties involved to make the SUV a reality! Even to this day when I step in the dealership he asks how I am doing and offers to wash my car! I hope that continues :) More

This is my second purchase made with Lee Green. Lee is extremely professional and great to work with. He really understood exactly what I was looking for, when the right vehicle came available he contacte extremely professional and great to work with. He really understood exactly what I was looking for, when the right vehicle came available he contacted me. He has a great ability to match my price point, desired vehicle, style and options. This should be the kind of sales person that all potential car buyers should have. Lee is 2 for 2 in my book. This is why I gave him a rating of 5. More

Everyone there was so friendly. Zack was not pushy about trying to make us buy the car and understood that it was a big decision we needed to think through. We did buy the car but felt it was our decision w trying to make us buy the car and understood that it was a big decision we needed to think through. We did buy the car but felt it was our decision without pressure from anyone. We found the car on autotrader.com and the information listed was true to what the car was in reality. We never had that sleazy car dealership feeling from anyone we dealt with. It honestly felt like they were there to assist us in making a purchase that was right for us, not pushing a car we didn't need or want. The car itself is in great shape and drives amazing. Zack was so helpful and honest about which car would suit us best. We will be buying another car in a couple of years and will definitely return! More

John Carl was a great guy. Drove 17 hours round trip, and would do it again. Great dealership, wish we had a dealership like this in my area. Everyone was nice professional and courteous. Highly highly re would do it again. Great dealership, wish we had a dealership like this in my area. Everyone was nice professional and courteous. Highly highly recommend a visit to John Carl, on anyone's next car purchase!! More

Very friendly and helpful dealership. Employees care about you and are invested in your time and providing you the best service. I don't live near this dealership but it is the only place I will have m about you and are invested in your time and providing you the best service. I don't live near this dealership but it is the only place I will have my Ford serviced. They get you out in a timely manner and explain what is going on with your vehicle in terms that you understand. They are through and professional. More

We have been very happy with both the sales and service department at Germain Ford. We always have prompt service and the people are friendly. I had to wait for my oil change (as opposed to dropping off my department at Germain Ford. We always have prompt service and the people are friendly. I had to wait for my oil change (as opposed to dropping off my car and returning to pick it up) and I was in and out in just over an hour. There were many cars there and I felt like I was greeted promptly and my service was completed as soon as possible since I was waiting. More

Salesman greeted us promptly and made us feel at ease throughout the entire transaction. Others made small talk as well and created a friendly atmosphere too. Great experience! throughout the entire transaction. Others made small talk as well and created a friendly atmosphere too. Great experience! More

My friend Bradley Beer (Human Resources Director at Germain Lexus of Easton) knew I was interested in a Fiat and he found one for me! We went to Germain Ford on Sawmill road and had a great experience. Germain Lexus of Easton) knew I was interested in a Fiat and he found one for me! We went to Germain Ford on Sawmill road and had a great experience. Everyone was very friendly and very low key. We felt no pressure and I would recommend Germain to my friends and family. We look forward to dealing with Germain on our next purchase. Thanks! More

Friendly, knowledgeable, professional and expedient.But this silly review site doesn't value my time and requires 25+ words when my concise four word synopsis says it all! this silly review site doesn't value my time and requires 25+ words when my concise four word synopsis says it all! More

Tasha and Ralph attempted to talk care of me, but I made the mistake of going to look at a vehicle on a Tuesday night after work. This apparently is not the time to buy a car here. I heard customers being y the mistake of going to look at a vehicle on a Tuesday night after work. This apparently is not the time to buy a car here. I heard customers being yelled at, I saw people waiting around, and even though I had my title in my pocket, I was a "Buyer". Just a disappointing experience. There are far too many dealerships out there to waste your time here. They are a large dealership so the feeling you get waking in is that the customer is expendable. I am looking for a used truck, but I am not desperate, I would rather wait than deal with them again. I could write more, but I have wasted enough time with this dealership. If you are reading this, look at another dealership, you will get better treatment and a better deal. More