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Germain Ford of Columbus

Columbus, OH

4.6
477 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 477 reviews

July 21, 2015

Very nice time Our sales man Justin was very nice and helped us find exactly what we were looking to. After we signed the paper work which was quite easy we were sho More

by eagleloverbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ellis
Jul 27, 2015 -

Germain Ford of Columbus responded

It's always exciting to hear that we've delivered a great experience to a customer! We're glad that Justin was able to find exactly what you were looking for and that you left with a great understanding of your new car. Congratulations on your purchase!

July 01, 2015

Shopping for a new car There are very few activities that we dislike more than shopping for a new car, so we entered Germain Ford with an uneasy, but necessary feeling. We More

by jnc65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ellis, Justin Ellis
Jul 07, 2015 -

Germain Ford of Columbus responded

I'm glad Justin and our whole team here at Germain Ford were able to make what can be a stressful ordeal a pleasant one! We'll be here when it's time for another Ford, but we also hope you enjoy this one for many years to come. Thank you for taking the time to write us such a glowing review, we appreciate it!

June 30, 2015

Used car purchase Rick Ross did a great job making the used car purchase process as smooth as possible. He was very responsive to my multiple texts and took the time n More

by sholly3006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ross
Jul 07, 2015 -

Germain Ford of Columbus responded

We couldn't be more pleased to hear that you and Rick were able to partner on finding you a car that was perfect for your needs. We're glad you enjoyed our staff and found our approach professional and pleasant. Thank you so much for thinking of us for your car buying needs, we hope you enjoy your vehicle for as long as you want, and we'll be here when it's time for another one. Thanks again!

June 26, 2015

Many thanks! Brought my Explorer back in this week for some minor work - Rick Ross handled it quickly and professionally, and the work done was excellent! Also sp More

by Rltarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Lea, Rick Ross
Jun 30, 2015 -

Germain Ford of Columbus responded

Glad to hear Rick was able to get you in, out, and on your way! And while you're on your way, the help from Michelle, the voice commands will come in very handy! Thank you for taking the time to share your experience!

June 26, 2015

Pleasant experience, excellent deal! Ben was very professional, helpful and most of all, knowledgable which made our car purchase a nice experience. He gave us all the time we needed to More

by Beniamino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele, Ben Westbrook, Rob Braun
Jun 30, 2015 -

Germain Ford of Columbus responded

We couldn't be more pleased to hear that you and Ben were able to partner on finding you a great car! Our goal is to inform the customer with all the information they want and be a resource for questions and guidance, not push a sale on our own timetable. Thank you for the review and the recommendation!

June 25, 2015

Fast and friendly I love the fact the they always make it quick as I don't have a lot of time. Nick always has a great attitude and willing to help regardless if I am b More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Carnes, Nick Eckard
Jun 30, 2015 -

Germain Ford of Columbus responded

We make sure the car buying experience at Germain Ford respects the timetable and needs of our customers. We're glad Nick was able to get you set up and squared away quickly and that you find the same experience in all areas of our dealership. Thank you for the glowing endorsement!

June 25, 2015

Always a great experience!! I have bought 2 cars from Germain Ford and referred numerous others. It has always been a fantastic experience at the dealership. Both the initial pur More

by Mheck81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Westbrook
Jun 30, 2015 -

Germain Ford of Columbus responded

Repeat customers, and especially lifelong customers, are one of the best ways for us to gauge that we're doing things right here at Germain Ford. We can't thank you enough for making us your dealership of choice and recommending us to so many others!

June 25, 2015

Excellent, friendly service! I recently leased my first Ford from Germain. The staff was extremely friendly and knowledgeable, making the decision to lease easy! I received excell More

by fritznfloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Westbrook
Jun 30, 2015 -

Germain Ford of Columbus responded

Congratulations on your first Ford! Ben and the whole Germain Ford staff are honored to have been a part of your car buying experience and we really appreciate the endorsement! Enjoy that new Ford, and we can't wait to see you in a few years when it's time for Ford number 2!

June 25, 2015

Fantastic service Everyone was so helpful and accommodating! Buying a car can feel a little overwhelming but I didn't feel any pressure from the staff! They were great! More

by Purplerain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Westbrook
Jun 30, 2015 -

Germain Ford of Columbus responded

Part of the Germain Ford experience is letting the customer make their decision on their own terms with us acting as a resource for information and guidance. We're glad to hear that you appreciated our approach and had a great time with us! It was our pleasure to work with you!

June 21, 2015

Extremely pleasea Rick Ross found me the exact car I was looking for, at a very good price. Rick was very professional and a pleasure to work with. I look forward to co More

by Rltarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ross
Jun 22, 2015 -

Germain Ford of Columbus responded

Finding you the exact car you're looking for is part of our Germain Ford Guarantee, so we couldn't be more happy to hear that Rick was able to deliver on that. We look forward to working with you again and from Rick, and the whole Germain Ford team, congratulations on your car!

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