Germain Ford of Columbus

Prompt Quality Work Mr Mosier greeted me as I entered the service area write up center. I had an appointment for an air bag recall and a needed oil change. Both were done Mr Mosier greeted me as I entered the service area write up center. I had an appointment for an air bag recall and a needed oil change. Both were done in an efficient manner while I waited. The tech,I didn't catch his name, found bail in the side wall of one tire. Deemed unrepairable, I bought 2 new tires An unexpected expense but I can't imagine a better place to find a nail in a tire than in the dealership. They had new matching tires in stock. Even with this extra job to do I was driving my clean car out in about 2 hours. So much better experience here than at other dealerships where I've either waited all day or been told to bring it back another day. Thanks! More

Thank You Derek Spann Derek was very engaging and persistent about identifying the problem I encountered. He and the team took care of me even though I arrived close to cl Derek was very engaging and persistent about identifying the problem I encountered. He and the team took care of me even though I arrived close to closing time. More

Long story short Seth and Doug are awesome! Seth did an awesome job going over the differences of the models. He explained the features that were applicable to me. He is easy going and made th Seth did an awesome job going over the differences of the models. He explained the features that were applicable to me. He is easy going and made the experience that can be somewhat intimidating a breeze. Doug was just as fun to work with in finance, capping off my car shopping with an excellent experience. All were a delight to work with and I would recommend to any friend that is car shopping. More

Great job!!! Service was done right and on time. The service people discussed everything. The people were friendly and helpful. Always a friendly place. Nice loc Service was done right and on time. The service people discussed everything. The people were friendly and helpful. Always a friendly place. Nice location and good hours. More

Once again I was more than pleased with this relationship. We have been a Germain customer since the Lexus dealership opened (in 1993?) and a Germain Ford customer since its beginning (2000?). Once again, we We have been a Germain customer since the Lexus dealership opened (in 1993?) and a Germain Ford customer since its beginning (2000?). Once again, we were more than pleased.with our experience. And once again, kudos to Scott Greenhaugh who advised me from afar (continuing our relationship since 1993), and to Scott Cropper who advised us locally and delivered the Edge, and as always to Dean Mosier in service. I have never had a poor experience with a Germain dealership. Mike Moran More

Ryan is a friendly, outgoing, trustworthy and all great salesman to work with in buyin a car! He is very down to earth and helped me out Immensly! Not only is he a great dealer, but all all around great pe salesman to work with in buyin a car! He is very down to earth and helped me out Immensly! Not only is he a great dealer, but all all around great person as well! Very unselfish and gives his full knowledge about what he thinks is the best car for you! I love my car, thank you Ryan! Definitly coming back firmly next purchase! More

Great Experience We purchased an Expedition from Nick and he was great to work with. He was very patient with us and went out of his way to meet our needs. He located We purchased an Expedition from Nick and he was great to work with. He was very patient with us and went out of his way to meet our needs. He located a vehicle that met our needs at a different dealership and had the vehicle to us the next business day. We would purchase another vehicle from him with no hesitation whatsoever. Doug handled the finance part of our purchase. He was very helpful and patient with us also. Nick and Doug represent Germain Ford very well. They made purchasing our Expedition a very pleasant and painless event. More

Above and beyond I must say he went above and beyond for me. No pressure and wants to do whatever it is you want to do. The dealership smelled wonder (like cookies) a I must say he went above and beyond for me. No pressure and wants to do whatever it is you want to do. The dealership smelled wonder (like cookies) and all the people were very personable. I thought going to a larger franchise such as Germain, I would feel like one of many. They made me feel like the only one. Thank you all so much for that rare occasion when you have a GREAT car buying experience. More

Good experience with used car sales Everyone I encountered at Germain Ford were very friendly and helpful. I was very well taken care of and was given enough time to consider my trade-in Everyone I encountered at Germain Ford were very friendly and helpful. I was very well taken care of and was given enough time to consider my trade-in. I knew what car I had in mind and no time was wasted for a test-drive. All my questions had been answered and the paperwork portion of the purchase was painless. More

Best Experience Ever I just have to say the experience I had at this dealership has the best overall team I have ever seen. My Salesman , I would recommend to everyone out I just have to say the experience I had at this dealership has the best overall team I have ever seen. My Salesman , I would recommend to everyone out there, his name is Ralph Winters, Please call him. The best man and salesman out there. He will get to know you and get the perfect fit for you. My husband and I not only purchased 1 but 2 cars in week because of the great service we received. Thank You so much Ralph Winters, John and Terri Foreman. More