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Germain Ford of Columbus

Columbus, OH

4.6
464 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 464 reviews

June 26, 2015

Many thanks! Brought my Explorer back in this week for some minor work - Rick Ross handled it quickly and professionally, and the work done was excellent! Also sp More

by Rltarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Lea, Rick Ross
Jun 30, 2015 -

Germain Ford of Columbus responded

Glad to hear Rick was able to get you in, out, and on your way! And while you're on your way, the help from Michelle, the voice commands will come in very handy! Thank you for taking the time to share your experience!

June 26, 2015

Pleasant experience, excellent deal! Ben was very professional, helpful and most of all, knowledgable which made our car purchase a nice experience. He gave us all the time we needed to More

by Beniamino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele, Ben Westbrook, Rob Braun
Jun 30, 2015 -

Germain Ford of Columbus responded

We couldn't be more pleased to hear that you and Ben were able to partner on finding you a great car! Our goal is to inform the customer with all the information they want and be a resource for questions and guidance, not push a sale on our own timetable. Thank you for the review and the recommendation!

June 25, 2015

Fast and friendly I love the fact the they always make it quick as I don't have a lot of time. Nick always has a great attitude and willing to help regardless if I am b More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Carnes, Nick Eckard
Jun 30, 2015 -

Germain Ford of Columbus responded

We make sure the car buying experience at Germain Ford respects the timetable and needs of our customers. We're glad Nick was able to get you set up and squared away quickly and that you find the same experience in all areas of our dealership. Thank you for the glowing endorsement!

June 25, 2015

Always a great experience!! I have bought 2 cars from Germain Ford and referred numerous others. It has always been a fantastic experience at the dealership. Both the initial pur More

by Mheck81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Westbrook
Jun 30, 2015 -

Germain Ford of Columbus responded

Repeat customers, and especially lifelong customers, are one of the best ways for us to gauge that we're doing things right here at Germain Ford. We can't thank you enough for making us your dealership of choice and recommending us to so many others!

June 25, 2015

Excellent, friendly service! I recently leased my first Ford from Germain. The staff was extremely friendly and knowledgeable, making the decision to lease easy! I received excell More

by fritznfloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Westbrook
Jun 30, 2015 -

Germain Ford of Columbus responded

Congratulations on your first Ford! Ben and the whole Germain Ford staff are honored to have been a part of your car buying experience and we really appreciate the endorsement! Enjoy that new Ford, and we can't wait to see you in a few years when it's time for Ford number 2!

June 25, 2015

Fantastic service Everyone was so helpful and accommodating! Buying a car can feel a little overwhelming but I didn't feel any pressure from the staff! They were great! More

by Purplerain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Westbrook
Jun 30, 2015 -

Germain Ford of Columbus responded

Part of the Germain Ford experience is letting the customer make their decision on their own terms with us acting as a resource for information and guidance. We're glad to hear that you appreciated our approach and had a great time with us! It was our pleasure to work with you!

June 21, 2015

Extremely pleasea Rick Ross found me the exact car I was looking for, at a very good price. Rick was very professional and a pleasure to work with. I look forward to co More

by Rltarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ross
Jun 22, 2015 -

Germain Ford of Columbus responded

Finding you the exact car you're looking for is part of our Germain Ford Guarantee, so we couldn't be more happy to hear that Rick was able to deliver on that. We look forward to working with you again and from Rick, and the whole Germain Ford team, congratulations on your car!

June 19, 2015

Top Notch Service! In the past, my car buying experience has been awful. Scott at Germain Ford helped make this a much easier purchase for me. I will be back for future More

by momof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cropper
Jun 22, 2015 -

Germain Ford of Columbus responded

It's not everyday that one's expectations of the car buying process can be changed so dramatically and we couldn't be more grateful for the opportunity to deliver the experience that did that for you. We're ecstatic to hear that Scott was able to find the perfect vehicle for you and your family and we'll see you when you're ready for the next one! Thank you for the review!

June 10, 2015

Great overall sales experience! It was fast and my salesman always makes me feel welcome. Would recommend to anyone looking for a new vehicle. Go see Justin he is awesome. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tschappat
Jun 22, 2015 -

Germain Ford of Columbus responded

Hi David! We're so happy to hear that you and Justin clicked and congratulations on the new car! We hope you enjoy the vehicle for as many years as you want to, and when you're ready for something else, Justin and the whole team here at Germain Ford we'll be happy to partner with you again! Thank you for your review!

May 20, 2015

REX IS FANTASTIC - NO PRESSURE Rex listened to what I wanted and took to me to the first car......I LOVED IT and BOUGHT IT! How's that for attentiveness?!! They are clean, friendly More

by YAIYO52-LAURAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Osborne, Bob Tschappat
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