Germain Ford of Columbus
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 477 reviews
Trusted In Sales and Service for many years I am a repeat new vehicle sales customer of Chris Andreas, he has always worked hard to give me the very best deal and price on my new vehicles purcha I am a repeat new vehicle sales customer of Chris Andreas, he has always worked hard to give me the very best deal and price on my new vehicles purchased from Germain Ford. He takes the time to listen to what is really important to me in a car or truck, and then helps me make the best decision for myself. He always follows up after the sale to make sure I'm happy with my purchase and my dealership experience. Craig is my trusted service representative, who has taken such good care of my F150 and now Explorer, that I wouldn't think of getting service anywhere else. Honesty in a dealership in Sales and Service is almost non-existent today! I would recommend these two guys and the dealership to anyone, More
Great Experience! Chris was extremely helpful and knowledgeable when it came to assisting me with purchasing my 2017 Ford Escape! I would definitely recommend Germain F Chris was extremely helpful and knowledgeable when it came to assisting me with purchasing my 2017 Ford Escape! I would definitely recommend Germain Ford for buying a vehicle. More
Very Professional and Easy to work with I recently helped my grandmother purchase a certified pre-owned Ford Focus from Christopher Andreas. I had previously purchased a car from Chris for m I recently helped my grandmother purchase a certified pre-owned Ford Focus from Christopher Andreas. I had previously purchased a car from Chris for myself and was very pleased with his customer service, so we decided to do business with him again. Chris made the entire experience, before, during, and after the sale easy and timely. He has been extremely helpful and thorough concerning needed repairs and any questions we have asked. I look forward to doing business with him in the future. Justin Blanton More
Exemplary Customer service Lee Green and the sales team at Germain Ford exceeded my expectations by not only finding the car I was looking for, but making sure I received a fair Lee Green and the sales team at Germain Ford exceeded my expectations by not only finding the car I was looking for, but making sure I received a fair deal from financing companies. Lee's customer service was exemplary as I was certain of my selection and confident that I received a great value for my dollar. I will always be a customer! More
Just bought a certified pre-owned vehicle I bought a car last month at Germain, Columbus, Ohio. Hands down, the best customer service I have ever received. Chris A was my salesperson and he I bought a car last month at Germain, Columbus, Ohio. Hands down, the best customer service I have ever received. Chris A was my salesperson and he went the extra mile by showing us many cars that were within our budget. He gave us the best deal. The finance manager that served was as equally awesome; didn't try to sell us things we didn't need and had a very welcoming and warm personality. I would recommend this dealer to anyone. I forgot to mention that the showroom was beautiful! More
Scheduled maintenance I bought my car new at Germain a little over a year ago. I just had my second scheduled oil change/maintenance appointment. I can't say enough about t I bought my car new at Germain a little over a year ago. I just had my second scheduled oil change/maintenance appointment. I can't say enough about the sales and service team. I t is easy to schedule appointments online, the staff is always friendly and accommodating, and the waiting room is spacious and comfortable. I would recommend buying and servicing your vehicle here! More
Great experience Absolutely the best experience buying a new car,Justin was great and the whole team at Germain ford. I would definitely recommend them.No pressure buy Absolutely the best experience buying a new car,Justin was great and the whole team at Germain ford. I would definitely recommend them.No pressure buying and even though our credit wasn't great they got us new car that fit our budget and needs. More
Prompt Quality Work Mr Mosier greeted me as I entered the service area write up center. I had an appointment for an air bag recall and a needed oil change. Both were done Mr Mosier greeted me as I entered the service area write up center. I had an appointment for an air bag recall and a needed oil change. Both were done in an efficient manner while I waited. The tech,I didn't catch his name, found bail in the side wall of one tire. Deemed unrepairable, I bought 2 new tires An unexpected expense but I can't imagine a better place to find a nail in a tire than in the dealership. They had new matching tires in stock. Even with this extra job to do I was driving my clean car out in about 2 hours. So much better experience here than at other dealerships where I've either waited all day or been told to bring it back another day. Thanks! More
Thank You Derek Spann Derek was very engaging and persistent about identifying the problem I encountered. He and the team took care of me even though I arrived close to cl Derek was very engaging and persistent about identifying the problem I encountered. He and the team took care of me even though I arrived close to closing time. More
Long story short Seth and Doug are awesome! Seth did an awesome job going over the differences of the models. He explained the features that were applicable to me. He is easy going and made th Seth did an awesome job going over the differences of the models. He explained the features that were applicable to me. He is easy going and made the experience that can be somewhat intimidating a breeze. Doug was just as fun to work with in finance, capping off my car shopping with an excellent experience. All were a delight to work with and I would recommend to any friend that is car shopping. More