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Germain Ford of Columbus

Columbus, OH

4.6
477 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 477 reviews

December 08, 2016

Trusted In Sales and Service for many years I am a repeat new vehicle sales customer of Chris Andreas, he has always worked hard to give me the very best deal and price on my new vehicles purcha More

by Cheryl7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in Service., Chris Andreas
Dec 14, 2016 -

Germain Ford of Columbus responded

We make sure the car buying experience at Germain Ford respects the needs of our customers. We're glad Chris has given you such positive consistent customer service. Thank you for returning to us and taking the time to let us know you have found the same experience in other areas of our dealership with Craig. Let us know if there is anything else we can do for you and have a happy holiday!

December 08, 2016

Great Experience! Chris was extremely helpful and knowledgeable when it came to assisting me with purchasing my 2017 Ford Escape! I would definitely recommend Germain F More

by jdisanto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas
Dec 14, 2016 -

Germain Ford of Columbus responded

Thank you for taking the time to share your experience with Chris and Germain Ford. We are so pleased you had such a positive and successful time finding your new 2017 Ford Escape. We appreciate your business and giving our dealership a 5-star rating. We hope you are enjoying your new Ford and wish you a happy holiday!

December 08, 2016

Very Professional and Easy to work with I recently helped my grandmother purchase a certified pre-owned Ford Focus from Christopher Andreas. I had previously purchased a car from Chris for m More

by Jblanton850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas
Dec 14, 2016 -

Germain Ford of Columbus responded

On behalf of Germain Ford and Chris, we would like to thank you for recommending your grandmother and giving us the opportunity to earn her business. It is the biggest compliment when our customers refer our Sales team to a friend or family member. We hope she is enjoying her Ford Focus. Wishing you and your family a safe and happy holiday!

December 06, 2016

Exemplary Customer service Lee Green and the sales team at Germain Ford exceeded my expectations by not only finding the car I was looking for, but making sure I received a fair More

by harris1673
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Green, Tasha Carnes
Dec 14, 2016 -

Germain Ford of Columbus responded

Thank you for taking the time to review your experience with Lee. We are so happy that you drove off with the right vehicle and your time spent with Lee was everything you expected in a car buying experience. We are so thankful for your business and loyalty to Germain Ford. Congratulations, and have a happy holiday!

December 05, 2016

Just bought a certified pre-owned vehicle I bought a car last month at Germain, Columbus, Ohio. Hands down, the best customer service I have ever received. Chris A was my salesperson and he More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas, Doug Carnes
Feb 04, 2017 -

Germain Ford of Columbus responded

We appreciate you taking the time to let us know that both, Chris and Doug did a great job! We value your feedback and would like to thank you for allowing us to earn your business and such a glowing review!

November 17, 2016

Scheduled maintenance I bought my car new at Germain a little over a year ago. I just had my second scheduled oil change/maintenance appointment. I can't say enough about t More

by Missy M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Mosier, Rod Moon
Nov 18, 2016 -

Germain Ford of Columbus responded

Missy, thank you so much for your generous review. We are so honored to earn a 5-star rating from you and appreciate that you would recommend Germain Ford of Columbus to your friends and family. It is always so thoughtful for our customers to take the time to offer their comments. It is our absolute pleasure providing you with such positive, consistent experiences. Our service and sales staff will know they have made such a happy customer. We hope you have a wonderful holiday season and wish you safe travels through the colder months.

October 30, 2016

Great experience Absolutely the best experience buying a new car,Justin was great and the whole team at Germain ford. I would definitely recommend them.No pressure buy More

by ABEL A Salazar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ellis
Oct 31, 2016 -

Germain Ford of Columbus responded

Justin and the rest of the team at Germain Ford of Columbus are happy to hear they fulfilled all your car buying needs. It's so wonderful receiving such a kind review and a 5-star rating. Thank you for allowing us to earn your business. We hope your new vehicle brings you many happy miles!

October 20, 2016

Prompt Quality Work Mr Mosier greeted me as I entered the service area write up center. I had an appointment for an air bag recall and a needed oil change. Both were done More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service guy. , Dean Mosier
Oct 26, 2016 -

Germain Ford of Columbus responded

Thank you for taking the time to give the Germain Ford service team such positive feedback. We understand that it does take time to leave a review and we appreciate you giving us your time. We are so pleased to know you were provided with efficient and quality work. It is our responsibility to make sure you leave here with guaranteed satisfaction and are happy to know we did just that!

September 29, 2016

Thank You Derek Spann Derek was very engaging and persistent about identifying the problem I encountered. He and the team took care of me even though I arrived close to cl More

by LGK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Spann
Oct 06, 2016 -

Germain Ford of Columbus responded

We are so happy that Derek and the Germain Ford Service Team gave you such a pleasant experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for taking the time to write us, our Service Team will be thrilled to hear the positive feedback!

September 17, 2016

Long story short Seth and Doug are awesome! Seth did an awesome job going over the differences of the models. He explained the features that were applicable to me. He is easy going and made th More

by amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Carnes, Seth Rahm
Oct 06, 2016 -

Germain Ford of Columbus responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Ford with only the best there is to offer. It’s so nice to hear that Seth and Doug helped to make your experience such a positive one.

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