Germain Ford of Columbus

Exemplary Customer service Lee Green and the sales team at Germain Ford exceeded my expectations by not only finding the car I was looking for, but making sure I received a fair Lee Green and the sales team at Germain Ford exceeded my expectations by not only finding the car I was looking for, but making sure I received a fair deal from financing companies. Lee's customer service was exemplary as I was certain of my selection and confident that I received a great value for my dollar. I will always be a customer! More

Just bought a certified pre-owned vehicle I bought a car last month at Germain, Columbus, Ohio. Hands down, the best customer service I have ever received. Chris A was my salesperson and he I bought a car last month at Germain, Columbus, Ohio. Hands down, the best customer service I have ever received. Chris A was my salesperson and he went the extra mile by showing us many cars that were within our budget. He gave us the best deal. The finance manager that served was as equally awesome; didn't try to sell us things we didn't need and had a very welcoming and warm personality. I would recommend this dealer to anyone. I forgot to mention that the showroom was beautiful! More

Scheduled maintenance I bought my car new at Germain a little over a year ago. I just had my second scheduled oil change/maintenance appointment. I can't say enough about t I bought my car new at Germain a little over a year ago. I just had my second scheduled oil change/maintenance appointment. I can't say enough about the sales and service team. I t is easy to schedule appointments online, the staff is always friendly and accommodating, and the waiting room is spacious and comfortable. I would recommend buying and servicing your vehicle here! More

Great experience Absolutely the best experience buying a new car,Justin was great and the whole team at Germain ford. I would definitely recommend them.No pressure buy Absolutely the best experience buying a new car,Justin was great and the whole team at Germain ford. I would definitely recommend them.No pressure buying and even though our credit wasn't great they got us new car that fit our budget and needs. More

Prompt Quality Work Mr Mosier greeted me as I entered the service area write up center. I had an appointment for an air bag recall and a needed oil change. Both were done Mr Mosier greeted me as I entered the service area write up center. I had an appointment for an air bag recall and a needed oil change. Both were done in an efficient manner while I waited. The tech,I didn't catch his name, found bail in the side wall of one tire. Deemed unrepairable, I bought 2 new tires An unexpected expense but I can't imagine a better place to find a nail in a tire than in the dealership. They had new matching tires in stock. Even with this extra job to do I was driving my clean car out in about 2 hours. So much better experience here than at other dealerships where I've either waited all day or been told to bring it back another day. Thanks! More

Thank You Derek Spann Derek was very engaging and persistent about identifying the problem I encountered. He and the team took care of me even though I arrived close to cl Derek was very engaging and persistent about identifying the problem I encountered. He and the team took care of me even though I arrived close to closing time. More

Long story short Seth and Doug are awesome! Seth did an awesome job going over the differences of the models. He explained the features that were applicable to me. He is easy going and made th Seth did an awesome job going over the differences of the models. He explained the features that were applicable to me. He is easy going and made the experience that can be somewhat intimidating a breeze. Doug was just as fun to work with in finance, capping off my car shopping with an excellent experience. All were a delight to work with and I would recommend to any friend that is car shopping. More

Great job!!! Service was done right and on time. The service people discussed everything. The people were friendly and helpful. Always a friendly place. Nice loc Service was done right and on time. The service people discussed everything. The people were friendly and helpful. Always a friendly place. Nice location and good hours. More

Once again I was more than pleased with this relationship. We have been a Germain customer since the Lexus dealership opened (in 1993?) and a Germain Ford customer since its beginning (2000?). Once again, we We have been a Germain customer since the Lexus dealership opened (in 1993?) and a Germain Ford customer since its beginning (2000?). Once again, we were more than pleased.with our experience. And once again, kudos to Scott Greenhaugh who advised me from afar (continuing our relationship since 1993), and to Scott Cropper who advised us locally and delivered the Edge, and as always to Dean Mosier in service. I have never had a poor experience with a Germain dealership. Mike Moran More

Ryan is a friendly, outgoing, trustworthy and all great salesman to work with in buyin a car! He is very down to earth and helped me out Immensly! Not only is he a great dealer, but all all around great pe salesman to work with in buyin a car! He is very down to earth and helped me out Immensly! Not only is he a great dealer, but all all around great person as well! Very unselfish and gives his full knowledge about what he thinks is the best car for you! I love my car, thank you Ryan! Definitly coming back firmly next purchase! More