Germain Ford of Columbus

Amazing show room, great people. I worked with Kris Crawford, Preowned Sales Consultant. The experience was pleasant and efficient. He's a true professional. Kris was helpful and avai I worked with Kris Crawford, Preowned Sales Consultant. The experience was pleasant and efficient. He's a true professional. Kris was helpful and available for any questions I had or needs. The new show room is also amazing. Great dealership More

Friendly and Inviting I have purchased through Germain Ford for a number of years now, and have never once been disappointed with either our experience or the vehicle. Ford I have purchased through Germain Ford for a number of years now, and have never once been disappointed with either our experience or the vehicle. Ford vehicles are reliable and the trade in process has always been flawless. We have always received service with a smile and the sales and finance department is always working to help get you the best pricing that will meet your needs. More

Excellent Customer Service I was very impressed with the level of customer service displayed by both Kris Crawford and Germain Ford. I came back to Germain Ford after visiting w I was very impressed with the level of customer service displayed by both Kris Crawford and Germain Ford. I came back to Germain Ford after visiting with a competing dealership as a direct result of this exceptional customer service and their willingness to work with my situation. I look forward to working with them again on my next vehicle purchase and I will be sure to refer my friends and colleagues to both Kris Crawford and Germain Ford in the future. More

2013 ford edge purchase Kris Crawford was great to work with and made our buying experience less stressful. The service department also was great with answering some of our Kris Crawford was great to work with and made our buying experience less stressful. The service department also was great with answering some of our additional questions. More

Great Experiance Purchasing my new F-150 Back in September I purchased a new 2016 F-150 from Chris Andreas at Germain Ford. From my very first email inquiry through follow up after delivery, Back in September I purchased a new 2016 F-150 from Chris Andreas at Germain Ford. From my very first email inquiry through follow up after delivery, Chris and the entire team at Germain have done a great job in making the entire process smooth and enjoyable. In particular, Chris did an excellent job answering all of my questions promptly, worked with me to find the right set of options for my new truck, and in general has gone above and beyond throughout the entire process. I would wholeheartedly recommend Chris and Germain Ford to anyone who is looking for new car! More

Very Professional Operation OK, so I hate negotiating for a new car, especially with a trade-in that was quite valuable. One always wonders if you got the best deal. After firs OK, so I hate negotiating for a new car, especially with a trade-in that was quite valuable. One always wonders if you got the best deal. After first trying at another dealership and finding they did not have the model I wanted, tried to order it from another dealer, missed that date and generally fumbled the deal, I found what I wanted at Germain and they knew exactly how to get the deal done. There was not a lot of selling to do since I knew exactly what we wanted but Chris covered all the bases. This included a solid half hour going over all the bells & whistles - and there were a lot. Getting an old couple up to speed is not easy but he persevered and did a good job. Auto paperwork is way over the top which is why having someone that knows it well is key. Germain has that. Chris also followed up over the following weeks to make sure were mastering the new Escape and to answer any lingering questions. So, it turned out getting the lowest price is not necessarily the best deal. Being confident in one's dealer and his service department (which has been great for our Edge trade-in) has value. The quality of Germain's employees like Chris is top notch and I would not hesitate to recommend him to any potential buyer. More

Professional, Educated and Caring Chris Andreas is of the highest quality, when it comes to customer service! In purchasing two vehicles from Chris and possible a third in 2017, I fee Chris Andreas is of the highest quality, when it comes to customer service! In purchasing two vehicles from Chris and possible a third in 2017, I feel confident in dealing with him in the initial inquires about purchasing a vehicle to the end logistical pieces on finalizing the purchase. Further, Chris has been helpful when it comes to getting our vehicles serviced. More

Great Experience We had the pleasure of working with Chris Andreas when we went to lease our 2017 Ford Explorer. Not only was Chris well educated about the vehicle, bu We had the pleasure of working with Chris Andreas when we went to lease our 2017 Ford Explorer. Not only was Chris well educated about the vehicle, but he helped us find the perfect one--color, seating combo, all the extras we were looking for and had it detailed and waiting for us at the dealership. What a great experience! I would highly recommend Germain and Chris! More

Smooth Transition and Great to work with. I recently bought my first car and Chris helped me with a smooth transition. As a first time buyer, he was able to map out the process and keep me inf I recently bought my first car and Chris helped me with a smooth transition. As a first time buyer, he was able to map out the process and keep me informed periodically on steps that needed to be taken. He really showed his customer service and professional ability. More

Always a remarkable experience The crew at Germain make fair deals, are friendly as can be, and always so helpful! I have purchased 2 vehicles in 3 years from them, and will be back The crew at Germain make fair deals, are friendly as can be, and always so helpful! I have purchased 2 vehicles in 3 years from them, and will be back again in the future. More