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Germain Ford of Columbus

Columbus, OH

4.6
464 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 464 reviews

December 12, 2016

2013 ford edge purchase Kris Crawford was great to work with and made our buying experience less stressful. The service department also was great with answering some of our More

by dana88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Crawford
Dec 14, 2016 -

Germain Ford of Columbus responded

We are so happy that Kris and our Service team took great care of you. We appreciate your time spent sending in this review, please let us know how we can assist you in the future. Enjoy and happy holidays!

December 11, 2016

Great Experiance Purchasing my new F-150 Back in September I purchased a new 2016 F-150 from Chris Andreas at Germain Ford. From my very first email inquiry through follow up after delivery, More

by psiebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas, Doug Carnes
Feb 04, 2017 -

Germain Ford of Columbus responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Ford with only the best there is to offer. It’s so nice to hear that Chris helped answer and advise you into the best vehicle that suits your needs. We are pleased to know your experience with us was such a positive one and we hope you are enjoying your 2016 Ford F-150.

December 10, 2016

Very Professional Operation OK, so I hate negotiating for a new car, especially with a trade-in that was quite valuable. One always wonders if you got the best deal. After firs More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas
Feb 04, 2017 -

Germain Ford of Columbus responded

Thank you so much for your thoughtful review about Chris and Germain Ford. We appreciate your time and the extra effort it takes to provide your feedback. We are thrilled to know Chris provided you with such efficient customer service and gave you the confidence you needed to trade in your vehicle. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Germain Ford, enjoy that ride!

December 09, 2016

Great Experience We had the pleasure of working with Chris Andreas when we went to lease our 2017 Ford Explorer. Not only was Chris well educated about the vehicle, bu More

by csettle11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas, Bob Tschappat
Dec 14, 2016 -

Germain Ford of Columbus responded

What a great review for Chris and Germain Ford! Thank you for taking the time to share the great experience you had here with us. Congratulations on your new 2017 Ford Explorer. We hope you have a safe and happy holiday season!

December 09, 2016

Smooth Transition and Great to work with. I recently bought my first car and Chris helped me with a smooth transition. As a first time buyer, he was able to map out the process and keep me inf More

by Vashon Bonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas
Feb 04, 2017 -

Germain Ford of Columbus responded

We appreciate you taking the time to let us know that Chris did a great job! Thank you for coming to Germain Ford for your first car buying experience. We couldn't be happier that Chris made it such a smooth transition for you. We appreciate your business and look forward to work with you in the future. Congratulations on your new vehicle.

December 09, 2016

Professional, Educated and Caring Chris Andreas is of the highest quality, when it comes to customer service! In purchasing two vehicles from Chris and possible a third in 2017, I fee More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas
Dec 14, 2016 -

Germain Ford of Columbus responded

We appreciate you for sharing your experience and being a repeat customer to Chris at Germain Ford of Columbus. It is important that all of our customers are given the best possible customer service while visiting our dealership. Thank you for letting us know Chris has done a great job and has given you a positive car buying experience. We hope to see you in 2017 and wish you a safe and happy holiday!

December 08, 2016

Always a remarkable experience The crew at Germain make fair deals, are friendly as can be, and always so helpful! I have purchased 2 vehicles in 3 years from them, and will be back More

by Laura Santagata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas
Dec 14, 2016 -

Germain Ford of Columbus responded

Laura, thank you for being a loyal customer to Germain Ford. We appreciate your business over the last 3 years and value the time you spent to give us such positive feedback. We hope you enjoy the holiday season and have a happy new year!

December 08, 2016

Trusted In Sales and Service for many years I am a repeat new vehicle sales customer of Chris Andreas, he has always worked hard to give me the very best deal and price on my new vehicles purcha More

by Cheryl7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in Service., Chris Andreas
Dec 14, 2016 -

Germain Ford of Columbus responded

We make sure the car buying experience at Germain Ford respects the needs of our customers. We're glad Chris has given you such positive consistent customer service. Thank you for returning to us and taking the time to let us know you have found the same experience in other areas of our dealership with Craig. Let us know if there is anything else we can do for you and have a happy holiday!

December 08, 2016

Great Experience! Chris was extremely helpful and knowledgeable when it came to assisting me with purchasing my 2017 Ford Escape! I would definitely recommend Germain F More

by jdisanto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas
Dec 14, 2016 -

Germain Ford of Columbus responded

Thank you for taking the time to share your experience with Chris and Germain Ford. We are so pleased you had such a positive and successful time finding your new 2017 Ford Escape. We appreciate your business and giving our dealership a 5-star rating. We hope you are enjoying your new Ford and wish you a happy holiday!

December 08, 2016

Very Professional and Easy to work with I recently helped my grandmother purchase a certified pre-owned Ford Focus from Christopher Andreas. I had previously purchased a car from Chris for m More

by Jblanton850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andreas
Dec 14, 2016 -

Germain Ford of Columbus responded

On behalf of Germain Ford and Chris, we would like to thank you for recommending your grandmother and giving us the opportunity to earn her business. It is the biggest compliment when our customers refer our Sales team to a friend or family member. We hope she is enjoying her Ford Focus. Wishing you and your family a safe and happy holiday!

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