Germain Ford of Columbus

Lower control arm replacement and alignment were done in 2 hours 45 minutes. The technician did a quality job. The steering and braking feel solid. 2 hours 45 minutes. The technician did a quality job. The steering and braking feel solid. More

Was turned away by a local competing Ford dealership today and who I have had my Fords serviced for over 20 years. I had been wondering how I would be treated at Germain so I decided to try them. I was today and who I have had my Fords serviced for over 20 years. I had been wondering how I would be treated at Germain so I decided to try them. I was pleasantly surprised as I was treated very professionally and was assured that they would be able to satisfy my request in about two hours. Even when I was informed that new rear brakes were needed (which I had a feeling were due), it took them less than three hours to get me fixed up. Thank you Quick Lube guys. I believe Germain Ford has a new customer. More

Tried to get a repair done that the supposedly repaired 2 years earlier. Only to be charged for a diagnostic test and it read I have to pay another $350 for another one. I will never return to this location years earlier. Only to be charged for a diagnostic test and it read I have to pay another $350 for another one. I will never return to this location More

Service was great and not a long wait! ! Happy about that! Gave me some insight on other issues with panel that fell off my car ! Happy about that! Gave me some insight on other issues with panel that fell off my car More

Fast quick service in Quicklane Friendly. Gave estimates. Completed work on timely. Convenient location to highway Gave estimates. Completed work on timely. Convenient location to highway More

Germain Collision did an excellent job on my car repair! They were very professional and accommodating. I especially enjoyed working with Brianna. They were very professional and accommodating. I especially enjoyed working with Brianna. More

Seth our sales guy and the the GM Chad were so helpful. Overall great experience. Overall great experience. More

Service is always prompt courteous and professional. As always. Thanks for the follow up N As always. Thanks for the follow up N More

I was able to have oil changed, car washed, and recalled part replaced. However, the car now hesitates when I step on the gas pedal after being stopped. part replaced. However, the car now hesitates when I step on the gas pedal after being stopped. More

The operato is clean, the work was done in a timely matter and employees friendly matter and employees friendly More