Germain Ford of Columbus

Great dealership. BAD EXPERIENCE Torrey was great. Technicians were sloppy!!! Scratched the truck door didn’t tell anyone left grease hand prints all over the inside BAD EXPERIENCE Torrey was great. Technicians were sloppy!!! Scratched the truck door didn’t tell anyone left grease hand prints all over the inside and outside of truck. Service took way to long unsure of the knowledge the technician knew what he was doing. Was very disappointed More

A test drive (alone thank you! , hate when the salesmen goes with), went from a wonder if to purchasing 3 vehicles from Colton. He was super patient and I received more for my t , hate when the salesmen goes with), went from a wonder if to purchasing 3 vehicles from Colton. He was super patient and I received more for my trade-ins than expected. Was kept updated on the delivery status of my vehicle and the wait was worth it. Not sure how we became a Ford household, but this is the dealership to go to to buy one. More

Ryan was great to work with. Very nice person. In fact, everyone we talked to was very nice and knowledgeable. Working with the finance division went real quick. Overall, we had Very nice person. In fact, everyone we talked to was very nice and knowledgeable. Working with the finance division went real quick. Overall, we had a great experience! More

Germain Ford was able to diagnose the problem, order the parts, and fix the issue. parts, and fix the issue. More

They work with their customers. I have purchased four vehicles at this dealership over the past 15 years. I have purchased four vehicles at this dealership over the past 15 years. More

I have owned a Ford for about the last 5 years. Germain Ford on Sawmill has always been my choice of dealerships to take my vehicle to for service even though I live closer to a different Ford deal Germain Ford on Sawmill has always been my choice of dealerships to take my vehicle to for service even though I live closer to a different Ford dealership. Germain Ford is truly the best and have earned my continued support. My most recent visit was due to an oil leak so I scheduled a visit. They were kind enough to pick my vehicle up from my home through their valet service. The needed repairs ended up being a lot more than I anticipated so I planned to go somewhere else for a lower price. Well, in order to keep my business, my service rep, Zak, agreed to discount the price because he knew that I needed to save as much money as possible. When I went in to pick up my vehicle, he had approved much more of a discount than I expected. I was so grateful and told him that, I'm never going anywhere else to get my vehicle serviced! Thank you Zak, thank you Germain Ford. Your service and care for your customers is top notch! If you own a Ford and live in the Columbus area, take it to Germain Ford on Sawmill Rd. You will never be disappointed. More

Really professional group, knowledgeable, professional, and easy to do business with, and did not waste my time and easy to do business with, and did not waste my time More

Great c7stomer service. They were able to get me in even though I was a day early for my appointment. They were able to get me in even though I was a day early for my appointment. More

Never a fan of going to Germain for service, but this was the best visit I have had thanks to Jessica! Welcoming, knowledgeable, and friendly! They need more advisors like her! the best visit I have had thanks to Jessica! Welcoming, knowledgeable, and friendly! They need more advisors like her! More

Always trust that Germain service will keep my vehicles in optimum running condition. They quickly diagnosed our problem and repaired the vehicle. Awesome job in optimum running condition. They quickly diagnosed our problem and repaired the vehicle. Awesome job More