Back

Germain Ford of Columbus

Columbus, OH

4.6
477 Reviews

7250 Sawmill Road

Columbus, OH

43235

Directions

By Type

Showing 477 reviews

June 23, 2023

Matt was very helpful and a straight forward guy . Car the car was fixed and so far it is working. The way it should be More

by kevin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Walker
Jun 23, 2023 -

Germain Ford of Columbus responded

Thanks for the great review, Kevin! We're glad that Matt provided you with helpful and straightforward service. Safe travels, and we hope to see you back at Germain Ford of Columbus!

June 23, 2023

Colton was a great help in building my own 2023 Escape! He walked me through the full process and never made me feel like I was getting the short end of the stick. More

by browne.justin55
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colton
Jun 26, 2023 -

Germain Ford of Columbus responded

We're so happy to hear that Colton provided excellent assistance throughout the process of building your 2023 Ford Escape! Thank you for choosing Germain Ford, and we look forward to providing you with exceptional service in the future. Drive safely!

June 16, 2023

I took advantage of the valet service for my oil change today. It was wonderful! I would have had to cancel my appointment if I couldn’t. More

by KayThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Alan, Ethan Hasson
Jun 19, 2023 -

Germain Ford of Columbus responded

We're so glad you had a wonderful experience with our valet service, Kay! We strive to make the process as easy and smooth as possible for all customers. Thank you for choosing Germain Ford of Columbus for your service and oil change. Have a great day!

June 16, 2023

JayDee went above and beyond for me with the purchase of my new 2023 Ford Bronco! He was very persistent and a great communicator. Chris the new cars sales manager was also great! They both collaborated on More

by jarell.drake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JayDee & Chris!
Jun 19, 2023 -

Germain Ford of Columbus responded

Congratulations on your new 2023 Ford Bronco, Jarell! We're delighted to know that JayDee and Chris went the extra mile to ensure your purchase felt seamless. Thanks for being a customer of Germain Ford of Columbus - we hope to work with you again in the future!

June 15, 2023

I bought a used Ford truck got it home and found it did not have a jack or crank Handel for the spair tire so I call them they told me they had one for just 200 dollars really More

by Greenleesteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Carl
Jun 16, 2023 -

Germain Ford of Columbus responded

I'm so sorry to hear about your experience. I'd like to step in right away so that I may address your concerns directly and see if I can help improve your situation. If you are willing, please give me a call when you are available. Thank you, Terry Beaver - Service Drive Manager - 614-383-4694

June 06, 2023

Torrey Alan was very professional in getting our tires replaced. Worked us in quickly. Thanks More

by miley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Alan
Jun 06, 2023 -

Germain Ford of Columbus responded

We are glad to hear that Torrey got you in and out quickly. Thank you for choosing Germain Ford of Columbus!

June 04, 2023

Courteous check in service by Josh, work done in a timely and good manner. Reasonable cost. More

by Fud68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service was knowledgeable and courteous
Jun 04, 2023 -

Fud68 responded

Great service at Germain ford

Jun 05, 2023 -

Germain Ford of Columbus responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Josh and the Germain Ford of Columbus team. Drive safely, and we hope to see you back again down the road!

June 02, 2023

The people were knowledgeable, courteous, and skilled. I will definitely use them again to service my Mustang. More

by rgorden7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jun 04, 2023 -

Germain Ford of Columbus responded

We're thrilled to hear that you had such a positive experience with our team at Germain Ford of Columbus! Your satisfaction is our top priority, and it would be our pleasure to service your Mustang again in the future. Thank you for choosing us!

May 30, 2023

I had a great experience ordering my Bronco from Germain Ford. Everyone was super friendly and helpful! More

by Alexa.james07
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ward, Scott Cropper, John Carl, Seth Rahm, Chad Secrest
May 31, 2023 -

Germain Ford of Columbus responded

We're glad to hear you had a great experience working with Germain Ford of Columbus, Alexa! It's always our goal to provide excellent customer service and make the car-buying process as smooth as possible. Enjoy your new Ford Bronco, and we hope to see you back!

May 24, 2023

Germain Ford truly values their customers! Zak (Service Rep) always makes sure that we are well taken care of when we bring our truck in for service! The service department does outstanding More

by Michiganpappaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak
May 25, 2023 -

Germain Ford of Columbus responded

Thank you for the review! We are so glad to hear that Zak delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Ford of Columbus!

...
13
...