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Germain Ford of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.7
508 Reviews
Call Dealership (614) 889-7777

7250 Sawmill Road

Columbus, OH

43235

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Showing 508 reviews

December 03, 2025

Zack in Service was excellent. Very smooth operation. Kept me informed. He was very helpful. More

by Jrross1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in Service.
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Dec 03, 2025 -

Germain Ford of Columbus responded

Here at Germain Ford of Columbus, we are always thankful for positive feedback from our customers. We love to hear you were in awesome hands with Zack. Thank you for your kind words!

November 01, 2025

Best car buying experience ever. From sales accessories and finance all were not selling listening to my needs and providing knowledgeable answers for choices. Danny, Brian and Seth More

by Grammyshops21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Sexton and Brian Driver, Seth Rahm
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Nov 04, 2025 -

Germain Ford of Columbus responded

Hearing this made our day! We are so glad Danny, Brian, and Seth showed you how easy and straightforward the car-buying experience can be. Thank you for choosing Germain Ford of Columbus and for sharing your fantastic feedback!

October 14, 2025

On time. Efficient. Found and solved the problem. Did not look for other problems to treat. Very satisfied. More

by Doct1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 15, 2025 -

Germain Ford of Columbus responded

We are thrilled our service team delivered such a seamless experience. Thanks for trusting Germain Ford of Columbus with your business! See you next time!

October 12, 2025

This was my first time at Germain Ford. Jessica was amazing. Communication and service was outstanding. This is my new dealership after years at another Ford dealership. Kudos to the e More

by tjmarkiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
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Oct 14, 2025 -

Germain Ford of Columbus responded

Thank you for the review and for trusting Jessica and our team with your business, we are thrilled to have you as a customer. See you next time at Germain Ford of Columbus!

October 11, 2025

Austin was very professional taking the time to explain clearly how and what my vehicle needed assessed. Time for completion was acceptable. More

by Jkjujej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Oct 14, 2025 -

Germain Ford of Columbus responded

We're pleased Austin made the process clear and efficient for you at Germain Ford of Columbus. Thanks for choosing us!

October 03, 2025

I like this service dept. Seems like a professional operation. Zak is my service writter and it seems he couldn't try any harder to take care of the customers. More

by grobbins777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak H. service writter -- excellent
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Oct 06, 2025 -

Germain Ford of Columbus responded

Thank you for choosing Germain Ford of Columbus! Hearing that Zak and our team delivered such a professional and attentive experience is music to our ears. We appreciate your business and your support!

October 01, 2025

The crew at Germain are all top notch I have purchased several cars and Trucks More

by Shershey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ellis, Scott Cropper
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Oct 02, 2025 -

Germain Ford of Columbus responded

Thanks so much, Shershey. We look forward to your next visit to Germain Ford of Columbus!

August 29, 2025

Service department was friendly and accommodating. The service was performed in a timely manner. The quote was accurate. Kaitlynne made the visit pleasant. More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlynne in service department
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Sep 02, 2025 -

Germain Ford of Columbus responded

Thank you for putting your trust in Kaitlynne and our team! We are elated to hear that you were met with friendly and accommodating service. See you next time at Germain Ford of Columbus!

August 09, 2025

Kaitlynne was fantastic! She understood what I needed and explained the whole process. Updated my account. Went over the results of everything found. She needs a raise !!! More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlynne
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Aug 11, 2025 -

Germain Ford of Columbus responded

Glen, we’re thrilled to hear Kaitlynne provided fantastic service at Germain Ford of Columbus. We’ll pass along your feedback and appreciation! Safe travels!

August 01, 2025

The sale's person was very helpful friendly and patient . i was very welcommed the atmosphere was great More

by Hicham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean, Chad Secrest
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Aug 04, 2025 -

Germain Ford of Columbus responded

Hicham, thank you for sharing your positive review of our helpful, friendly, and patient team! We're grateful for your business and we hope to see you again at Germain Ford of Columbus. Drive safely!

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