Germain BMW of Naples - Service Center

Jeremy Bongle was very helpful. He also showed me some things about my car that I wasn’t aware of. Did not feel rushed or pressured. Very professional. He also showed me some things about my car that I wasn’t aware of. Did not feel rushed or pressured. Very professional. More

Every time I have my car serviced Charles (Chuck) Griffin takes care of me. He is efficient , friendly, and knowledgeable. I always have a great experience. Thank you!! takes care of me. He is efficient , friendly, and knowledgeable. I always have a great experience. Thank you!! More

always great service, timely repairs, and always kept well informed! Quality, service, and price a good recipe! well informed! Quality, service, and price a good recipe! More

Excellent service with a most positive can do attitude. I drove in with a problem on Saturday and received help from the on site staff along with an appointment for the following Wednesday. My items were a I drove in with a problem on Saturday and received help from the on site staff along with an appointment for the following Wednesday. My items were all addressed. I received rides to and from the dealership. Everyone I came in contact with was great. Corey Hespeler as my service advisor exceeded my expectations. More

George Donavan is excellent. Great service. Always explains my options clearly and concisely. I would not take my BMWs anywhere else as long as George is my guy Great service. Always explains my options clearly and concisely. I would not take my BMWs anywhere else as long as George is my guy More

Chuck Griffith was wonderful. He was very helpful and handled my problem professionally with a smile. He was very helpful and handled my problem professionally with a smile. More

They are professional people. The service department is very helpful to work with you too. The service department is very helpful to work with you too. More

George Donovan was very attentive to my concerns and provided me with prompt status updates. provided me with prompt status updates. More

Jeremy Bongle is by far is one of the most customer-oriented service representatives I have encountered in my 22 year relationship with Germain BMW. He always looks to do what is in the best i customer-oriented service representatives I have encountered in my 22 year relationship with Germain BMW. He always looks to do what is in the best interest of the customer, which is rare. I always feel I have been treated fairly. He is the exception and is certainly a cut above the rest. More

My experience at Germain BMW of Naples is always a delight. The staff are always smiling, helpful and polite. Recommend them for all vehicles. delight. The staff are always smiling, helpful and polite. Recommend them for all vehicles. More