Germain BMW of Naples - Service Center

Chuck and Bill are Rock Stars and should be valued in what they deliver. Devin while not in service was there to lend a hand. Grateful!!! what they deliver. Devin while not in service was there to lend a hand. Grateful!!! More

The service department has been expanded and that has helped getting appointments. Our dedicated service person, Tona is especially helpful when we have needed to get in. helped getting appointments. Our dedicated service person, Tona is especially helpful when we have needed to get in. More

Excellent service and staff very professional Bill Emerson finance and Toni in service would definitely buy a BMW again ⭐️⭐️⭐️⭐️⭐️ Emerson finance and Toni in service would definitely buy a BMW again ⭐️⭐️⭐️⭐️⭐️ More

I am always pleased with my service I receive. Everyone is courteous and professional to me Everyone is courteous and professional to me More

George Donovan was an excellent service representative at Germain BMW of Naples. He was gracious, kind, helpful, detailed, and exceeded my expectations. Germain BMW of Naples. He was gracious, kind, helpful, detailed, and exceeded my expectations. More

Excellent service led by our all star service rep Jeremy Bongle. We can’t say enough good things about him and his service he is a credit to the dealership and BMW. Bongle. We can’t say enough good things about him and his service he is a credit to the dealership and BMW. More

Charles Griffith is always professional and kind and efficient he got our bmw checked and maintenaced in a day His communication through calls email and text were answered in minutes He is a true as efficient he got our bmw checked and maintenaced in a day His communication through calls email and text were answered in minutes He is a true asset to this company and a kind man More

I had terrible results when I attempted to get Sirius radio with the dealership on Davis in E Naples. A guy named Christopher told me that Kyle Barry would call me back but no one did even after I called radio with the dealership on Davis in E Naples. A guy named Christopher told me that Kyle Barry would call me back but no one did even after I called again only not to have anyone return my call once again. I then called the N Naples store and luckily talked to Chuck Griffith. He was polite, helpful and returned my calls promptly. Chuck is a great representative of your company and was very accommodating. I put a call into Bill Emerson to let him know how pleased I was but he was not in so I asked that Bill return my call. More

Charles Griffin was superior! !! Flawlessly took care of all of my service needs. Professional who I highly recommend. Thank you Charles! Sincerely, Sutton !! Flawlessly took care of all of my service needs. Professional who I highly recommend. Thank you Charles! Sincerely, Sutton More

George Donovan always provides excellent service. He communicates well about the status of the car repairs/service. I really like the videos from the technicians and the text & email communication a He communicates well about the status of the car repairs/service. I really like the videos from the technicians and the text & email communication about the car’s status. More