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Germain BMW of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
2,555 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,555 reviews

January 13, 2024

Sebastian was great to work with while getting my car serviced. He explained everything that was being done and followed up with me as I waited. More

by Eileen G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
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Jan 15, 2024 -

Germain BMW of Naples responded

Thanks, Eileen! We're happy to hear that you had a great experience with Sebastian and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

January 11, 2024

I've always received good service at Germain BMW. Sebastian Murzanski answered all my questions and since I waited for the car to be serviced, the waiting time was reasonable considering how busy th More

by ccgrau99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
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Jan 12, 2024 -

Germain BMW of Naples responded

Thank you for taking the time to share your positive service visit with Sebastian. We are pleased to know that Sebastian provided a quality and informative experience and that we met your time expectations while you waited with us. Best Regards, Flavio Galasso General Manager

January 11, 2024

Jeremy Boyle has been our service advisor over several BMWs. He has always been responsive, helpful and honest. I am glad he is on our team. More

by dkimber48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Germain BMW of Naples responded

Your continued business and trust in Jeremy to have your best interest at heart means so much to us all. Thank you for sharing. We look forward to seeing you next time. Best Regards, Flavio Galasso General Manager

January 11, 2024

jeremy bongle has always been excellent and very professional and can be counted on to keep me informed and work with my schedule. He is great in every way More

by scott x3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Germain BMW of Naples responded

Jeremy is certainly dedicated to customer satisfaction and we thank you for highlighting him and his efforts in this kind 5-star review. Please let Jeremy or our team know if we may do anything further to assist you. Best Regards, Flavio Galasso General Manager

January 09, 2024

My service advisor, Tona Zarrelli, always provides excellent service when I have my BMW serviced. Highly recommend Germaine BMW! More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
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Jan 10, 2024 -

Germain BMW of Naples responded

Tona is certainly dedicated to customer satisfaction, and we are pleased to know it has been reflected in your service visits. Thank you for sharing. Best Regards, Flavio Galasso General Manager

January 06, 2024

Patrick Dodard has been more than helpful in assisting my family with our new BMW. He reached out to us from beginning to end to make our experience perfect. A fantastic gentleman!!! More

by Vange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Germain BMW of Naples responded

Thank you! It's wonderful to hear that Patrick was so helpful and efficient and that you felt comfortable and well-accommodated at our dealership. We appreciate your business and hope to work with you again in the future. Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager

January 05, 2024

Always attentive to customer needs- excellent service dept-George Donovan is professional in all respects George Ansalone More

by Geanaples
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Zuercher
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Walker-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Germain BMW of Naples responded

Thank you! We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

January 04, 2024

Our sales man Oscar Matamoros was outstanding, answered all of questions and more and was able to order the exact BMW that we wanted. More

by naple5112
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Germain BMW of Naples responded

Oscar is certainly dedicated to customer satisfaction, and we are pleased to know it was reflected in your sales visit. Thank you for sharing. We wish you many safe driving miles in your new BMW. Best Regards, Flavio Galasso General Manager

January 03, 2024

Oscar Matamoros was very patient/ knowledgeable with my wife and I during this process. He answered our questions without making us feel pressured into making a quick decision. More

by b.grubelic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Walker-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Matamoros
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Jan 04, 2024 -

Germain BMW of Naples responded

Thanks for the 5-star rating! We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

January 02, 2024

Excellent service. Jeremy Bongle excellent advisor.However Germain, as a dealer, lacked knowledge among salesforce about hybrids and electric vehicles, as well as havin More

by mark.luning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Germain BMW of Naples responded

We appreciate you choosing Germain BMW of Naples for your service needs as well as for your feedback. Best Regards, Flavio Galasso General Manager

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