Germain BMW of Naples

Tona in service did a great job. I was very impressed with the service at Germaine BMW. I can highly recommend. I was very impressed with the service at Germaine BMW. I can highly recommend. More

Charles Griffith is the best! He and his team always address the problem and keep us in the loop while it's being worked on. He makes time to talk to us no matter how busy things He and his team always address the problem and keep us in the loop while it's being worked on. He makes time to talk to us no matter how busy things are in his shop. A true professional. More

Ken Bednar was terrific, very helpful and thorough. I never felt pressured or rushed. I highly recommend him! I never felt pressured or rushed. I highly recommend him! More

Kevin Higgins was great ! Very informative re: all of the tech tricks. He was very professional...and soft spoken (which I truly appreciated :-) Mary B Very informative re: all of the tech tricks. He was very professional...and soft spoken (which I truly appreciated :-) Mary B More

Ken Bednar was amazing to work with. His assistance and expertise were greatly appreciated. He took the time to really understand what I was looking for and mindful of my budget. Love my His assistance and expertise were greatly appreciated. He took the time to really understand what I was looking for and mindful of my budget. Love my new BMW! More

My experience at Germain BMW in North Naples is excellent. My service advisor Rhoel Grey is professional, provides continues communication updates from making my appointment to greeting me at drop excellent. My service advisor Rhoel Grey is professional, provides continues communication updates from making my appointment to greeting me at drop off, letting me know what was done and answering any and all questions. I even purchased some touch up paint and he provided insights and watch outs when using the product to achieve best results. The several tech service is great and they do the small things such as providing a video from the tech of him walking under and around the vehicle and communicating everything he found and repaired. Paying the bill was super easy and efficient as was done on my own via a text that came right to my phone. Quick, Clean and Polite. 5 Stars!! More

James virchow was both professional and very knowledgeable and addressed all my concerns. Highly recommend this dealership knowledgeable and addressed all my concerns. Highly recommend this dealership More

A great dealership with top notch facilities and a super sales staff in Kenneth Bednar. sales staff in Kenneth Bednar. More

My service advisor Sebastian Murzanski was extremely helpful and compassionate about my very high cost of repairs. He assured me that having the dealership perform the service would be the right thing t helpful and compassionate about my very high cost of repairs. He assured me that having the dealership perform the service would be the right thing to do as the repairs would be done expertly and timely with a minimum amount of waiting for parts to be ordered. He was also successful in securing a loaner car for me when I was previously told there were none available. Thank you sir! More

Great service and fast friendly staff members clean dealership good great selection of drinks and snacks dealership good great selection of drinks and snacks More