Germain BMW of Naples

I had a good interaction with Rick Camp and he was quite patient. His explanations regarding how to operate the vehicle were excellent. I have owned two other 328i's during the past 13 years and am quite patient. His explanations regarding how to operate the vehicle were excellent. I have owned two other 328i's during the past 13 years and am quite pleased with the product. I feel that too many people were involved in the buying process and the communications among them could have been better. More

Having been to three other dealerships in the area I was starting feel like I would never the car I was looking for. That is until I walked in to Germain BMW and everyone was super Friendly and so helpful i starting feel like I would never the car I was looking for. That is until I walked in to Germain BMW and everyone was super Friendly and so helpful in getting me the car I had been dreaming of. I certainly recommend both Mary Alice and Germain BMW for your next car. More

Over the past several years, I have purchased several cars from Germain BMW. On this occasion, as in previous ones,their attention to the customer and his/hers needs, plays a key role in customer satisfa cars from Germain BMW. On this occasion, as in previous ones,their attention to the customer and his/hers needs, plays a key role in customer satisfaction. The entire team at Germain is focused on this and it shows! This is evident in all departments. I have now purchased two cars with Mr. Rawson, and I look forward to another flawless experience in the future. Without question, Germain BMW is unique. More

Shaun and Chris went above and beyond to provide the best price on my new 2011 Saphire Black 750Li. My trade was fairly assessed and was given a GREAT price for it. The finance process was quick and simple, price on my new 2011 Saphire Black 750Li. My trade was fairly assessed and was given a GREAT price for it. The finance process was quick and simple, and the BMW was delivered in an exceptional state. What a great dealership! More

This is the third X3 that I have leased from Germain BMW. A top-notch organization with an excellent sales and support staff. . .Walt Rawson is friendly, easy to deal with, very accomodating and a total prof A top-notch organization with an excellent sales and support staff. . .Walt Rawson is friendly, easy to deal with, very accomodating and a total professional. . . He made sure that I really understood all of the new features on the 2011 and managed to save me some money! More

My experience with Mark and the rest of the staff at Germain BMW was one of the best shopping experiences of any kind I have experienced. I am hoping to be a life-long BMW driver and will strongly reco Germain BMW was one of the best shopping experiences of any kind I have experienced. I am hoping to be a life-long BMW driver and will strongly recommend Mark and his colleagues at Germain BMW. I was given all the options that would fit my budget so I felt comfortable with my choice. Mark made the experience easy by not trying to pressure my wife or I into a car, I felt honored to be a customer at a luxury car dealership. Also, the services promised to me for the future exceeded any expectations I ever had. Finally, the whole staff had a smile on their face and welcomed my wife, and I as well as our 18 month old daughter in every area of the showroom floor and offices. More

Have bought 5 or 6 cars from Jim McGinn and Germain BMW. Jim is very knowledgeable about the product line and he has terrific customer service. Best car salesman I have ever dealt with. Jim will do whatev Jim is very knowledgeable about the product line and he has terrific customer service. Best car salesman I have ever dealt with. Jim will do whatever it takes to make the customer happy. He is THE BEST. More

Liked the purchase and the price; Greg was very helpful Liked the purchase and the price; Greg was very helpful at the beginning. He was so excited getting two more sales while I was working with the acc Liked the purchase and the price; Greg was very helpful at the beginning. He was so excited getting two more sales while I was working with the account manager, I felt like I was no longer important. I had driven up twice that day from Marco and when I drove home with my new purchase, I discovered there was no license plate! Luckily, I was not stopped on the long trip home. So, the car sat at my home until a license plate arrived overnight. Not the kind of attention I had come to enjoy from Germain. This is my third car from your dealership. Hope you get back to your former level of service. More

excellent advice and service-very knoweledgable and helped with all the details in connection with our lease of a new BMW-would recommend Jim to anyone who is interested in a BMW-knew the car and was v helped with all the details in connection with our lease of a new BMW-would recommend Jim to anyone who is interested in a BMW-knew the car and was very serice oriented-could no have asked for more assistance More

Our purchase experience with Tony Cannavino at Germain BMW was excellent. With his in depth knowledge of the model we were interested in, as well as the the various available options he made our selection BMW was excellent. With his in depth knowledge of the model we were interested in, as well as the the various available options he made our selection process much easier. We will definitely recommend Germain BMW and Tony to our friends. I did not rate quality of work because to me it implies service work. But if it was intended to also refer to sales quality, I'd rate it 5. More