Germain BMW of Naples

The Reasons WHY we actually enjoyed buying a car from this dealership: 1. Larry Oblinger (the Sales Manager) is a wonderful man to know and deal with. 2. Jim McGinn (our Sales Rep) is the most knowledg this dealership: 1. Larry Oblinger (the Sales Manager) is a wonderful man to know and deal with. 2. Jim McGinn (our Sales Rep) is the most knowledgeable sales person we have ever purchased a car from. He was able to explain the myraid of differences between the various models and also the pros and cons of each vehicle. Jim McGinn made our car delivery experience a joy. He actually showed us how to operate and utilize all of the high tech features in our new BMW. In addition, Jim actually came to our home to program our new car's Universal Remote Control button to operate our garage door opener! Unlike most car salesmen who only care about selling a car, Jim McGinn cares about developing a real relationship and partnership that will continue long in the long term. 3. The entire dealership is new, and everything is spotless. 4. The Service Department is by far the most technical and efficient. Not only do they keep your vehicle running perfectly, but they also wash your car every weekend. 5. They are dog friendly and always have dog treats! 6. The coffee is great. 7. They have WI-FI. More

Mark was extremely helpful and knowledgeable. He went well beyond the normal amount of effort in dealing with his manager to get what I believe was the best price and trade-in value we could have found a well beyond the normal amount of effort in dealing with his manager to get what I believe was the best price and trade-in value we could have found anywhere. Still, I was hoping to spend a bit less than what we ultimately paid so I rated this area only a 4. Of course a BMW dealership is not a 'basic car lot', and I do understand that there are considerable costs that must be covered to maintain service loaner cars and other amenities. This is our 2nd BMW from this dealer and 7th overall but is the 1st new one - normally try to find a 7-12,000 mile certified car. I look forward to working with Mark when we are in the market for our next one. More

Armand,Steve and Chris were a great team to work with. They are prompt, professional and accurate. Armand was really key to my decision to purchase from this dealership. He quickly established my trust They are prompt, professional and accurate. Armand was really key to my decision to purchase from this dealership. He quickly established my trust in his ability to help me make the best car decision. I plan to make my next car purchase at Germain BMW. Thanks Armand!! More

My family has leased 3 other cars from Jim McGinn in the past and everytime has been a great experience. He kept in constant contact with me about the questions I had even though I was away in Orlando. He e past and everytime has been a great experience. He kept in constant contact with me about the questions I had even though I was away in Orlando. He even helped me get credit approval with the dealership even though I am a recent college grad and reserved the car for me without a down payment until I could make it out there on the weekend. I will continue to do business with Jim McGinn and Germain BMW. The entire staff was overall very helpful...when another salesperson noticed that Jim was a little occupied with another customer, he came right over to offer us drinks and snacks. More

This was by far the most rewarding and enjoyable car buying experience I have had...bar none. Working with Larry, Mary Alice and Terry was wonderful...they made the entire process fun.....They were ver buying experience I have had...bar none. Working with Larry, Mary Alice and Terry was wonderful...they made the entire process fun.....They were very patient and helpful as well as being extremely professional...All in all an excellent car buying experience. Dick Borel More

i am a new customer to bmw and specifically germain bmw. 7 of my last 10 cars have been mercedes. my decision to consider switching to bmw was based on the declining performance and service i have experien 7 of my last 10 cars have been mercedes. my decision to consider switching to bmw was based on the declining performance and service i have experienced with mercedes accompanied by the compelling maintenance program offerred by bmw. i was extremely impressed with the performance of the 650i convertible i ultimately purchased, but more importantly was very please with the professional, respectful and knowledgeable members of the bmw team. mark noger, who was our sales consultant, not only impressed me with his knowledge, but exceeded all my pre and post sale expectations with his professionalism and attention to detail. the entire team was not only knowlegeable, but they were also sensitive and very accomodating to my difficult schedule, spending time well past closing hours both during the selling and the delivery process. without execption, my experience with germain bmw has been the most professional, efficient and courtesous experience i have ever had purchasing a vehicle. More

Client Advisor, Ann Margaret Ross, was not only efficient and knowledgeable, she understood the balance between "sales pressure" and appropriate follow-up with the client. I also commend her on the respect and knowledgeable, she understood the balance between "sales pressure" and appropriate follow-up with the client. I also commend her on the respect that she showed me throughout the sales process. I purchased my 3rd BMW from Ann Margaret eleven (11) years ago @ Germain BMW. Unfortunately, the dealership lost her to Mercedes, but she is now back. As a sales professional myself, I prefer working with and supporting fellow female sales professionals. I also appreciate the difficulties faced by a female in a male dominated profession. More

We had a great experience with Mark Noger! Mark always returned my calls and was very helpful in answering all of my questions. The entire experience was really great...from being picked up at the airpor returned my calls and was very helpful in answering all of my questions. The entire experience was really great...from being picked up at the airport to filling out paperwork. Everyone was extremely professional and courteous! It was very obvious to us that the reputation of the dealership and customer service were of the utmost importance to Germain BMW. Thanks so much! We LOVE our new car!!!! More

Highest level of compliment for courtesy and client service. Was picked up from Fort Myers airport. The sales consultant shared with me the hisotry of the Germain dealership's history. Arrived at de service. Was picked up from Fort Myers airport. The sales consultant shared with me the hisotry of the Germain dealership's history. Arrived at dealership to see my vehicle on display in showroom, classy service touch. A+ earned and I highly recommend. More

My entire experience with Germain BMW has been very pleasant and informative. THe entire team at the dealership, from the receptionist at the front door to my sales representative, Jim McGinn, who by pleasant and informative. THe entire team at the dealership, from the receptionist at the front door to my sales representative, Jim McGinn, who by the way is a great asset to your organization, went out of their way to make sure our experience was as pleasant as possible. Jim answered any questions or concerns my wife and I had and made us feel like we were friends conversing instead of that unpleasant sales pressure that we all have had felt in past times. On a subsequent visit I received a tour of the facility and met other team members, all of which Germain can be proud of. On the day of delivery, Jim spent much time with me explaining all the details of the auto and was always there to answer any later questions. Both Germain BMW and Jim McGinn will receive our highest recommendation. More