Germain BMW of Naples

This is the first "favorable" car buying experience that we can attest to. We did not get the "runaround", fast talk and pitch. It was an educational experience with an honest professional a experience that we can attest to. We did not get the "runaround", fast talk and pitch. It was an educational experience with an honest professional automotive expert. Mr Williams was professional, courteous, and unpushy. He answered all of our questions and made us feel like we were his only clients. We have many more questions about our new BMW and we feel welcome to call him for answers and help programming our garage door opener. We will not hesitiate sending our friends to Steve for the same experience. I am pleased to say he has changed our long time opinion on the car buying process. Rhonda and Steve Brazina More

Jim McGinn was friendly and helpful in every aspect and always straight to the point. He has even made the complex issues easy. I felt in excellent hands. And I did return to buy my second car from him bec always straight to the point. He has even made the complex issues easy. I felt in excellent hands. And I did return to buy my second car from him because I knew how good he is. F. Zulauf More

Our experience with the Germain dealership was pleasant. From the time my wife and i entered, we felt welcome. Our exsperience in theFort Myers dealership was quite different and we did not wish to return From the time my wife and i entered, we felt welcome. Our exsperience in theFort Myers dealership was quite different and we did not wish to return there. Steve was pleasant to work with and seemed interested in making our time there great. More

Every aspect of my experience has been very positive. Shaun has been extremely friendly, knowledgeable, accommodating, and extremely responsive. My brother told me that Germain BMW has a very good reput Shaun has been extremely friendly, knowledgeable, accommodating, and extremely responsive. My brother told me that Germain BMW has a very good reputation, and I see why. I now feel an affinity for Germain--I feel that they are friends. Shaun has delivered the ultimate in customer service. I really feel that he cares and is a friend. More

We had a very satisfactory experience with Germain. They are professional in their dealings. It was worth driving down to Naples to buy the car. are professional in their dealings. It was worth driving down to Naples to buy the car. More

Shaun was very helpful throughout the process. We agreed to (lease) price and the car was ordered. Shaun kept in touch during the wait period and provided a "production number" so we could track the progre to (lease) price and the car was ordered. Shaun kept in touch during the wait period and provided a "production number" so we could track the progress of the car through assembly, shipping and prep. Although we reached a deal at the dealership, we were out of state while the car was being built. Shaun picked us up at the airport and took us to the dealership to take delivery after we had flown back. The lease signing process was simple and straightforward. Even though several extra cost options were offered, they were easily refused and we left the dealership satisfied. Price was only rated "good" because there is never a "great" price on a new car. Nevertheless, the price was better than anywhere else we went. More

I got a great deal from Germain BMW. They offered me a great trade in price(much better than other dealers) and the process was very quick and efficient! Peter Martin, my salesperson was attentive and ple great trade in price(much better than other dealers) and the process was very quick and efficient! Peter Martin, my salesperson was attentive and pleasant and really took great care of me. More

My daughter found the car we eventually purchased on the internet. I called to inquire and was routed to Shaun Warner. Mr. Warner was extremely helpful and was very understanding of my lack of "techno" sav internet. I called to inquire and was routed to Shaun Warner. Mr. Warner was extremely helpful and was very understanding of my lack of "techno" savy. Having never purchased anything that wasn't local, I was nervous about the transaction but Shaun and the finance guys showed great patience with me, walked me though every step of the way, arranged shipping and followed up with a phone call consistently. I appreciate their professionalism and courtesy in helping me with my purchase. Denver Johnson Tulsa, Oklahoma More

Great service and very friendly people take stress out of buying a car. We drove all the way from Tampa to buy a car. Thanks Shaun for the smooth transcation!!!!! buying a car. We drove all the way from Tampa to buy a car. Thanks Shaun for the smooth transcation!!!!! More

My wife went in to buy a car and was greeted by Tony. He was very informative and a pleasure to deal with. We would buy another car from Tony. was very informative and a pleasure to deal with. We would buy another car from Tony. More