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Germain BMW of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Liked the purchase and the price; Greg was very helpful Liked the purchase and the price; Greg was very helpful at the beginning. He was so excited getting two more sales while I was working with the acc Liked the purchase and the price; Greg was very helpful at the beginning. He was so excited getting two more sales while I was working with the account manager, I felt like I was no longer important. I had driven up twice that day from Marco and when I drove home with my new purchase, I discovered there was no license plate! Luckily, I was not stopped on the long trip home. So, the car sat at my home until a license plate arrived overnight. Not the kind of attention I had come to enjoy from Germain. This is my third car from your dealership. Hope you get back to your former level of service. More
excellent advice and service-very knoweledgable and helped with all the details in connection with our lease of a new BMW-would recommend Jim to anyone who is interested in a BMW-knew the car and was v helped with all the details in connection with our lease of a new BMW-would recommend Jim to anyone who is interested in a BMW-knew the car and was very serice oriented-could no have asked for more assistance More
Our purchase experience with Tony Cannavino at Germain BMW was excellent. With his in depth knowledge of the model we were interested in, as well as the the various available options he made our selection BMW was excellent. With his in depth knowledge of the model we were interested in, as well as the the various available options he made our selection process much easier. We will definitely recommend Germain BMW and Tony to our friends. I did not rate quality of work because to me it implies service work. But if it was intended to also refer to sales quality, I'd rate it 5. More
Peter Martin sold me a newer BMW and traded in my old one. He was professional, friendly, sincere and knowledgeable. The transaction went smoothly. Some service was required on the new car, and while the one. He was professional, friendly, sincere and knowledgeable. The transaction went smoothly. Some service was required on the new car, and while the service department could not do the work for several days, and could not provide a loaner, Peter offered his car for the day. I found your service reception/cashier desk is hit and miss -- often no one there. Perhaps because of the setup, the receptionist does not engage people who walk in and need attention. I also do not feel they are warm and friendly. The customer must wait till noticed, or track someone down. It is awkward and cold. Getting a loaner for car service is always at least 2 weeks away. This is unnaceptable! Especially during season, more loaners should be ready. My BMW dealer up north works with a car rental company (Enterprise) who always provides extra cars on site. Perhaps this could be considered during season. I have gone elsewhere for service at times because of this. More
This is the second BMW that I've purchased from Greg in the last year. He is an exceptional salesman & a great guy to work with while purchasing a car. I called Greg about a month and a half ago and told h the last year. He is an exceptional salesman & a great guy to work with while purchasing a car. I called Greg about a month and a half ago and told him to keep me in mind when a nice X3 with low miles came in. Sure enough, within a month I got a call back, came down the next day and purchased my wife a beautiful X3. "My wife & I both appreciate his service"! Thanks, Chris & Christie Thornton More
I purchased a vehicle from this dealership in 2009 and had a superior experience. But did not know if they were going to be able to help me this time. I had a leased vehicle that I was not happy with. Ha had a superior experience. But did not know if they were going to be able to help me this time. I had a leased vehicle that I was not happy with. Had 2-1/2 years left. I was so please that Mary Alice was my sales consultant. She made the experience so terrific and I left with a beautiful new car. Will definately buy again from Germain. More
See Greg Schneff in pre-owned. You won't be disappointed. Returns phone calls/emails, easy to negotiate with, good relationships with his manager and finance guy. Full tank of $4 gas and disappointed. Returns phone calls/emails, easy to negotiate with, good relationships with his manager and finance guy. Full tank of $4 gas and clean as a whistle when I picked up the new sled. Germain is first class all the way. - Mike (Naples) More
I Bought a 08 750li from Germain BMW. I am from NJ and was not unsure about buying a car unseen. I must say Shaun was 100% Honest about the description of the car and made the buying process easy & fun. H was not unsure about buying a car unseen. I must say Shaun was 100% Honest about the description of the car and made the buying process easy & fun. He's a Good Man!!. I can say i trust this dealer and would buy again from them. Jim Louis More
I've been a customer at Germain BMW for over 25 years and Rick Camp was my Client Advisor for most of this time and we enjoyed a good relationship, and a pleasure to work with. He has been fair and honest i Rick Camp was my Client Advisor for most of this time and we enjoyed a good relationship, and a pleasure to work with. He has been fair and honest in our several dealings over the years and I would not hesitate to recommend him to my friends as I have done in the past. Bill Emerson, your Service Manager, is another employee with whom I enjoyed a good relationship over the years and found him to honest and accomadating at all times. and also a pleasure to work with. Larry Macaluso More
Last year I purchased a 2007 certified 335i. I told Peter that I might be in the market for an X drive car in the spring of 2011 if the car was enjoyable. So for the past few weeks I have been discussing a u that I might be in the market for an X drive car in the spring of 2011 if the car was enjoyable. So for the past few weeks I have been discussing a used X5 with Peter but I hadn't made up my mind. I stopped by at the dealership two weeks ago and the exact car I was looking for was in the showroom.......a 535i with Xdrive. It had more options than if I would have ordered, but it was the car I wanted. I called Peter from out of town and we made the deal. I would be remiss if I didn't mention Bryan my service manager. He is outstanding, and also a reason for my second purchase. I also commented to Peter that perhaps next year an X3 might be in the cards. The new one is nice, and my wife likes it. BTW, your new policy of 2 car washes per month stinks. I am only in Naples 3-4 months per year and I had been bringing my car in almost every week while here. You might want to reconsider the new policy. More