Germain BMW of Naples

My wife and I cannot say enough about Jim McGinn, and the dealership itself as well! Jim is very thorough, professional, respectful, knowledgable, and ethical. Specifically, I was quoted a monthly payment wi dealership itself as well! Jim is very thorough, professional, respectful, knowledgable, and ethical. Specifically, I was quoted a monthly payment with an error that made it substantially lower than it should be. When it was discovered, Jim honored the quoted price! As long as Jim McGinn is available, I will never use a different salesman again. Royce Alsop More

Our recent experience at Germain BMW was outstanding, and we would highly recommend this dealership. My husband and I have leased many vehicles over the years and were most impressed with our recent BMW X5 l we would highly recommend this dealership. My husband and I have leased many vehicles over the years and were most impressed with our recent BMW X5 lease experience. General Manager, Flavio Galasso, was extremely courteous and went above and beyond to lead us in the right direction. JJ birr was meticulous in meeting the specifications of the car that we wanted. He was very knowledgeable and took extra time explaining the options and showing us how to maximize the features once the car was delivered. Again, we are extremely pleased with our new vehicle, but more importantly with the service that we received before, during, and after the leasing process. More

We would not think of buying a car anywhere else except German BMW specifically because of James McGinn, our salesperson and Bill the Service Manager. Both are exceptional employees that take excellent car German BMW specifically because of James McGinn, our salesperson and Bill the Service Manager. Both are exceptional employees that take excellent care of us. We always shop for the best deal on every car we purchase and Jim McGinn has always offered us the best deal. He is also helpful in helping us select the appropriate options for us. Bill, the Service Manager is as good as it gets. I feel like he rolls out the red carpet whenever we come in and always extends himself. All the way around it is an excellent experience and deserves loyalty. More

We have been looking for a new car for now over 1 year and have test drived many different cars, Mercedes, Audi, Lexus and many more and always still felt that the BMW was the better car. My wife and myse and have test drived many different cars, Mercedes, Audi, Lexus and many more and always still felt that the BMW was the better car. My wife and myself have been to Germain BMW several times to discuss a purchase/lease and to test drive different models and each time was treated with both a professional & curtesy manner. I am person with a thousand questions and each one was answered without any problem. As far as my wife and I are concerned Germain BMW of Naples and especially Jim McGinn should be commended for their outstanding professionalism with dealing with each customer as if they were family. We have now purchased a 2011 135i convertible and will now always be a BMW car owner. Robert P. & Doris R. Castronova More

If all BMW service centers were this bad BMW would go out of business. These are the most obnoxious and non-customer friendly people my wife and I have ever encountered. Save yourself the headache and go e of business. These are the most obnoxious and non-customer friendly people my wife and I have ever encountered. Save yourself the headache and go elswhere unless poor treatment and getting your car back in worse shape than you brought it in sound appealing.<br>We never went back, and after switching dealers we realized just how bad they really are and at lease end we turned in the car to another dealer as well.<br>My statement here is actually toned down as my disgust with them would require harsher language to portray properly. More