Germain BMW of Naples

Germain and Jim made my car buying very seamless with a high degree of customer satisfaction. Jim provided promt cusotmer service which made my purchase very smooth. I am in the service business and know high degree of customer satisfaction. Jim provided promt cusotmer service which made my purchase very smooth. I am in the service business and know the importance of customer service and was very pleased with the professionalism and quality of the service I received. More

We bought several cars from Jim at Germain and were delighted with his service. He was always attentive,prompt and friendly. I have recommended him to several friends interested in purchasing a BMW. I delighted with his service. He was always attentive,prompt and friendly. I have recommended him to several friends interested in purchasing a BMW. I would not do that if I had any doubt that Jim would provide excellent service with a smile. When i buy my next BMW I will insist Jim be my salesperson. More

Jim is a very knowlegable salesman and he listens to his customer needs.He has a good grasp on the details of the various models that BMW is building. Coupled with the knowledge of my needs working with Jim customer needs.He has a good grasp on the details of the various models that BMW is building. Coupled with the knowledge of my needs working with Jim makes it easy to find and purchase the automobile that I need. More

Of all of the BMW dealers with whom I have dealt (my current BMW 750 is my 4th), Germain (and specifically Jim McGinn)has provided the best overall experience. I was referred to Jim by a friend who has current BMW 750 is my 4th), Germain (and specifically Jim McGinn)has provided the best overall experience. I was referred to Jim by a friend who has had simialr experience. Jim is a true professional who values his customer and goes out of his way to help. More

In my 40 years of purchasing cars, Jim is by far the best salesperson I have dealt with. I was actually going to buy my car from another dealership and stopped in to see what they had on the lot. Once I met salesperson I have dealt with. I was actually going to buy my car from another dealership and stopped in to see what they had on the lot. Once I met Jim, I knew he was the person I would buy the car from. He is a true professional and was and still is always available to help durning and after the sale. Jim is a class act and I highly recommend him as a salesperson. More

We visited Germain BMW and Jim McGinn in particular when we were looking to buy my wife's Z4. Germain BMW and Jim have been very generous to The Humane Society Naples, our favorite charity, and because of we were looking to buy my wife's Z4. Germain BMW and Jim have been very generous to The Humane Society Naples, our favorite charity, and because of their involvement in the community we decided to give them our business and recommend them to anyone that is interested in a new or used vehicle. More

Absolutely painless to purchase a vehicle 1200 miles away. It was extremely easy and a great experience. The vehicle showed up on time, as ordered without any problems. I have purchased three vehicle away. It was extremely easy and a great experience. The vehicle showed up on time, as ordered without any problems. I have purchased three vehicles this way and would have no hesitation in buying another. More

We have had three BMWs from Germain in the past and have known of Mr. McGinn for many years. Yet, this time we dropped by the show room and asked him to help us locate what we wanted. Mr. Jim McGinn hel known of Mr. McGinn for many years. Yet, this time we dropped by the show room and asked him to help us locate what we wanted. Mr. Jim McGinn helped us purchase a used '08 BMW convertible that was exactly what we had been looking for. We found it on your website before Jim even knew it was on the used car lot across the street. We arranged a test drive for that day and purchased it with a trade in. We drove away in our new car that same evening and have enjoyed it ever since. The experience was very satisfying and we have called on him to help us look for another BMW, '08 Series 535. We are hoping to get lucky again. Jim is a very nice person and good salesman. He is anxious to help answer questions and knows how to get things done. It truly was/is comforting to be able to talk honestly with a knowledgeable person when making an expensive purchase. Jim is unique in that he listens to what you say and want. He keeps track of his progress with your request and then gets back to you when he has an idea or information. Sure it's his job but he always has a smile and appropriately handles his customers. In fact he goes out of his way to make buying a car pleasurable. A happy customer is a repeat customer. Thanks for asking. More

Everything was a positive in my dealings with Jim McGinn at Naples Germain BMW. The showroom was immaculate with 8/10 cars on display - ready for inspection. Every employee I encountered was pleasant and r at Naples Germain BMW. The showroom was immaculate with 8/10 cars on display - ready for inspection. Every employee I encountered was pleasant and ready to assist if needed. There had already been several BMWs in the Reddish Family, and these vehicles had always provided happy driving, good service, and outstanding safety. Consequently, we arrived at Germain knowing the brand we wanted - just not sure of which model. My son, Paul, and I had previously used Jim McGinn at this BMW so we headed straight to his office again. As before, Jim's office was clean and uncluttered and his warm and pleasant demeanor makes one comfortable immediately. He is a bright, confident young man and knows BMW inside and out. Every question we had, Jim answered quickly - always with related paper or picture info as substantiation. On several occasions when we asked Jim for his personal opinion in regard to the BMW we were considering, we felt he spoke truthfully and without bias, and we respected his opinion. Never once did we feel pressured to make up our minds or to hurry along to make time for the next customer. We had all Jim's attention from start to finish, and when we left the premises, we felt we had met with an old friend, had been treated fairly and respectfully, and made a good deal on a BMW we loved. More

Jim McGinn sold me a GREAT CAR. Bad for him, good for me. I am still driving my 2005 BMW 7 series. He could not have sold me a better car. The Germain dealership has a great crew in the service depart me. I am still driving my 2005 BMW 7 series. He could not have sold me a better car. The Germain dealership has a great crew in the service department. The staff there great me by name and welcome me into their business. They have a loaner car available for me to drive, thus making my day simple and uninterrupted. I have had to put almost any money into the car as my orinal warranty and now my extended warranty and service plans cover all those expenses from normal wear and tear. More