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Germain BMW of Naples
Naples, FL
2,639 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,639 reviews
November 16, 2011
We have been very pleased with every encounter with Germaine BMW so far including the intial sales, subsequent questions, several visits to service. Mr Cox made the sales experiance a very pleasant one Germaine BMW so far including the intial sales, subsequent questions, several visits to service. Mr Cox made the sales experiance a very pleasant one. All of our questions and requests for information were provided promptly and pleasantly. When In said I needed to check the internet so determine the value of my purchase and trade he promptly pulled up the information for me. The paperwork, insurance was all taken care of quickly and easily. I drove my car home in less than 2 hours after I stopped in at the dealership. I have had several questions after I got the car home which were prompltly handled by Wilton. We love the car it was in like new condition. We will contact Wilton to buy our next car at this dealer. More
by agricola
Employees Worked With
Wilton Cox
November 13, 2011
We have purchased several BMW cars from Jim and had excellent service every time. He is professional yet relaxed and friendly. He is knowledgable and also knows our likes and dislikes which eases our d excellent service every time. He is professional yet relaxed and friendly. He is knowledgable and also knows our likes and dislikes which eases our decisions. We feel comfortable with any questions or concerns and he follows up after the sale to insure our satisfaction. More
by cynthia carlson
Employees Worked With
Jim McGinn, Jim McGinn
November 10, 2011
Jeramy was very friendly and knowledgable without being pushy. Very easy to work with. The sales manager was also very confident and personable in his job. I would definitely recommend this dealership and pushy. Very easy to work with. The sales manager was also very confident and personable in his job. I would definitely recommend this dealership and Jeramy to my friends and family. More
by Marymimia
Employees Worked With
Jeramy rogacki
November 10, 2011
This was my second CPO car purchased from Germain and with Shaun. I continue to be completely satisfied with his attention to detail, gracious customer service and great quality of vehicles offered. So with Shaun. I continue to be completely satisfied with his attention to detail, gracious customer service and great quality of vehicles offered. So far my experiences with trading-in, buying cars, and receiving service here are excellent. Regarding pre-owned vehicles they do a great job of offering nehicles which have been well maintained. I will continue to do business here. More
by rrafaloff
Employees Worked With
Shaun Warner
November 10, 2011
My buying experience with the sales staff at Germain BMW was very good. Everyone helped me with my decision without being pushy. Chris Tuttle, Sales Manager, made certain that my expereince was seemless. was very good. Everyone helped me with my decision without being pushy. Chris Tuttle, Sales Manager, made certain that my expereince was seemless. Thank you Kevin, Jeremy, and Chris. More
by stantonk
Employees Worked With
Kevin Wood, Jeremy, Chris Tuttle
November 08, 2011
We would not consider buying a car anywhere else but from Germain BMW in Naples, FL and specifically from Jim McGinn. He is thoroughly knowledgeable about all the different models and goes out of his way to Germain BMW in Naples, FL and specifically from Jim McGinn. He is thoroughly knowledgeable about all the different models and goes out of his way to make sure we are satisfied and truly happy. We are extended every courtesy and we are convinced that this dealership goes above and beyond the norm to make the experience as financially and personally satisfying as possible. Part of the attraction is having Bill as the Service Manager. He takes care of everything and always makes us feel like nothing is too much trouble. More
by mowinograd
Employees Worked With
James McGinn - salesperson & Bill Svc. Mngr. , Jim McGinn
November 08, 2011
Peter sold me my bmw roadster and I was just coming in to have it serviced. I walked over the to the pre certified cars and Peter came and and said hello with a smile . I was thinking about getting a larger have it serviced. I walked over the to the pre certified cars and Peter came and and said hello with a smile . I was thinking about getting a larger car. I saw one and I knew this was the one . Again Peter was very informative and sincere. Peter made it easy and there was no pressure. Thanks again Peter..... More
by joyce6291
Employees Worked With
peter martin , Peter Martin
November 06, 2011
This is the fourth or fifth car we have purchased from Mary Alice. She is honest, extremely professional, and has always been available for any follow up issues we have had. Germain BMW has also been te Mary Alice. She is honest, extremely professional, and has always been available for any follow up issues we have had. Germain BMW has also been terrific to deal with. We recommend Mary Alice and Germain BMW highly. More
by Dkassolis
Employees Worked With
Mary Alice Anderson
October 31, 2011
I gave a very favorable rating because my high expectations were met. I expect great service from top to bottom from Germain. I received that high level with this purchase experience again. expectations were met. I expect great service from top to bottom from Germain. I received that high level with this purchase experience again. More
by BobbyHollandS
Employees Worked With
Mike Krajnock
October 28, 2011
My experience with Steve Williams was excellent. He handled himself very professionally, and should I require services from Germain BMW I would certainly ask Steve to assist me. Tks George Fox handled himself very professionally, and should I require services from Germain BMW I would certainly ask Steve to assist me. Tks George Fox More
by George Fox
Employees Worked With
two
