Germain BMW of Naples

We had a very pleasant experience in buying our new BMW. John was a great salesman,competent in explaining all the details of the new car, patient in going over the new electronics, reliable and timely in a John was a great salesman,competent in explaining all the details of the new car, patient in going over the new electronics, reliable and timely in appointments, always friendly and easy to deal with. More

This is my third new car in 6 years. I traded in a new Lexus for the BMW and previous to that I owned a new Mercedes. I hate car shopping. Being a women, car salesmen always think they can take advantag Lexus for the BMW and previous to that I owned a new Mercedes. I hate car shopping. Being a women, car salesmen always think they can take advantage of the sales process. However, that was not my experience with Mr Brin. He was professional, courteous and a pleasure to work with. He listened intently to my requests for a new car and repeated back to me what I said I was looking for during the progression of the sale. When I decided on the car I was to purchase, he was helpful and made the process easy. I would definitly recommend a friend to shop at Germain BMW, just because of Mr Brin... and of course the purchase of a great car. More

I have been a Germain BMW customer for my last four automobiles and have been very satisfied with my sales and service experience. I have not found another dealer in the Napes-FT. Myers area that hand automobiles and have been very satisfied with my sales and service experience. I have not found another dealer in the Napes-FT. Myers area that handles the sales procedure or service as well as Germain BMW. Everyone that I have been in contact with is courteous, friendly, and cannot seem to do enough to make your sales or service experience first class. I just purchased a new 2012 Bmw from Rick Camp who did a wonderful job in the sales process. It is really enjoyable to have a dealership that is so customer satisfaction oriented. More

We have dealt with this dealer before, and always received excellent service. We leased a new BMW 328i through our sales person Shaun. He was attentive to our needs and we were able to drive away w received excellent service. We leased a new BMW 328i through our sales person Shaun. He was attentive to our needs and we were able to drive away with our vehicle in a few hours, feeling happy about the experience. More

Our experience at Germain BMW has always been outstanding. Besides the quality of the car, the enire dealership is very professional, friendly, and helpful. Our sales associate, Jim M is outsta outstanding. Besides the quality of the car, the enire dealership is very professional, friendly, and helpful. Our sales associate, Jim M is outstanding as well. Very informative, helpful, and treats you with respect. The staff, finance, sales, and administration all appeared to want our buying experience to be a good one. We've bought a lot of cars from this dealership and will continue to do so due to the high degree of professionalism and the friendly atmosphere of the staff. More

We bought a new BMW X5. The staff at the dealership were courteous and friendly. The salesperson spent time to answer all our questions. The entire transaction was handled smoothly and professionally. courteous and friendly. The salesperson spent time to answer all our questions. The entire transaction was handled smoothly and professionally. More

My first purchase of a BMW at Germain BMW of Naples has been a great experience thanks to Jim McGinn. Helpful, professional and generally knowledgeable and definitely in line with what you would expect fr been a great experience thanks to Jim McGinn. Helpful, professional and generally knowledgeable and definitely in line with what you would expect from a high-end european car dealership. I would absolutely recommend Jim and Germain BMW to anyone interested in a luxury car. More

Very pleasant to work with Greg Schneff, extremely accommodating and helpful. This is our second purchase at Germain BMW and we will certainly look for another in the future. Thanks! accommodating and helpful. This is our second purchase at Germain BMW and we will certainly look for another in the future. Thanks! More

Dealing with Germaine BMW was a very pleasurable experience. Jeremy, our salesperson, was extremely knowledgeable and very helpful. He was well prepared and very professional. We never felt rushed d experience. Jeremy, our salesperson, was extremely knowledgeable and very helpful. He was well prepared and very professional. We never felt rushed during the fact -finding period of our transaction, which was important to us. Jeremy was attentive to our needs and was willing to explain every aspect of the car and the transaction. He also took the necessary time to explain the navigation system, etc., to me and offered to assist in the future if I had any problems or concerns. (much appreciated because I am not too talented with this sort of thing!!) Victor Meola, in the service department, has been excellent, as well. He has taken care of our previous BMW and made such a great impression on us. Victor was our initial contact with Germaine and he is one of the main reasons we decided to lease a BMW from the dealership. He takes pride in his job and is great with customer relations! Chris Tuttle helped seal the deal on our 335 is. He is a real gentlemen and treats his customers with respect. His positive attitude and professionalism are an asset to the dealership. Joey B in finance handled the transaction expeditiously and with ease. He was very pleasant to deal with. I am a very happy customer of Germaine BMW and will definitely recommend the dealership to my friends and neighbors. Thank you!! More

Greg worked hard to make the delivery of the new car a good experience. Work was done on time, and correctly the first time. He even had our 2011 X-5 serviced while we were visiting, as it was time for good experience. Work was done on time, and correctly the first time. He even had our 2011 X-5 serviced while we were visiting, as it was time for it's first service. More