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Germain BMW of Naples

Naples, FL

4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

March 15, 2011

We had a very pleasant experience with Armand and Germain BMW of Naples. I know we made the correct decision to buy a vehicle there. The only reason I gave the price a "4" is it wasn't exactly what we want More

by bmwemw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armand
March 15, 2011

My experience with Mary Alice and with her manager were excellent. Mary Alice was always very helpful, not pushy, had answers to all questions and in general she was a pleasure to work with. An illustratio More

by Gerard.de.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Alice ARMSTRONG
March 02, 2011

I found Mike Brin, friendly,thourogh,and reliable.He took the initiaitve of finding out what options were available to me ,regarding the end of my lease.I feel his expertise about extending the warranty and More

by SAL PIPITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brin, Mike Brin
March 02, 2011

Greg assisted me in trading in my old car for a newer low-mileage car. He was very nice to deal with. He spent significant time with me discussing the cars available and the advantages of each. Some o More

by harrisonsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schneff
Mar 10, 2011 -

Germain BMW of Naples responded

Dear Susan Harrison, Thank you so much for your review and kind words about Greg Schneff. At Germain BMW we take great pride in our team and ensure that we deliver the utmost customer service to our clients. We are glad to hear your trade-in was a pleasurable experience. Our clients are our top priority, happy to hear you were able to get you those missing pieces in a timely manner. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Best regards, The Germain BMW Team

February 28, 2011

Greg has been great. A few things went wrong with your Fort Myers location. No one was out in the service area to greet us, went inside and played the guessing game of what to do. My check engine light we More

by Terri Wray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG
Feb 28, 2011 -

Germain BMW of Naples responded

Dear Terri Way, Thank you so much for your review and kind words about Greg and our staff. At Germain BMW of Naples we take great pride in our team and ensure that we deliver the utmost customer service to our clients. We are sad to hear about your experience with our Fort Myers location, but glad to know we were able to provide the utmost customer care during your visit. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Have a great time showing-off your car! Best regards, The Germain BMW of Naples Team

February 26, 2011

Tony was probably one of the most professional sales associates both my husband and I have encountered in many years. He was patient and always answered questions with knowledge. The whole process was More

by Jonialbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY CANNAVINO
February 25, 2011

Mike was proactive in calling me the day before about my lease termination options....then when I heard the new deals that Germain had on the 3 series, I called back the next day. Both he and Chris Tuttle More

by rasnickc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brin, Mike Brin
February 23, 2011

I had a GREAT time dealing with this man . He made me feel like I was at the best car place in the world. I told all my friend about Germain BMW . I would like everyone to know how lucky I am to have del More

by MartyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Noger
February 22, 2011

I came in late on Saturday because was at another BMW I came in late on Saturday because was at another BMW dealership earlier which made me feel like I was not important. When I spoke with Tony he g More

by doctormich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tont Cannavino, Chris Tuttle
February 18, 2011

I purchased a used vehicle through Walt Rawson at Germain BMW. He was informative and helpful. I purchased the car from him based on a recommendadtion of a friend. I would recommend Walt as he is honest a More

by jroswald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Rawson
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