Germain BMW of Naples

Very friendly and attentive service. I usually dread the process of purchasing a new car, but this time it was such an easy and enjoyable experience, I will definitely be back! process of purchasing a new car, but this time it was such an easy and enjoyable experience, I will definitely be back! More

i looked at several car dealers. at BMW i had the best i looked at several car dealers. at BMW i had the best feeling of a honoust and friendly treatment without too much pushing. there was enough time i looked at several car dealers. at BMW i had the best feeling of a honoust and friendly treatment without too much pushing. there was enough time for explanations. More

I was rushed to make the deal, and wished I had more time I was rushed to make the deal, and wished I had more time to have the vehicle gone over to fix a few flaws that I noticed. But my experience was the I was rushed to make the deal, and wished I had more time to have the vehicle gone over to fix a few flaws that I noticed. But my experience was the best of all the B M W dealers that I went to. More

When I went to the dealership and met Walt I explained that I was starting to search for a replacement car for my Lexus when the lease expired in January. Walt took the time to listen to what I liked and that I was starting to search for a replacement car for my Lexus when the lease expired in January. Walt took the time to listen to what I liked and did not like about my current Lexus, as well as previous cars. After taking that in and based on my comments he explained the BMW lineup to me and suggested, that based on what I had said a 3 or 5 Series car would be a good place to start. We looked at what was in the lot and on the showroom floor. As we looked Walt questioned things I liked and did not like about each car and ultimately he suggested a test drive in a 335Is. Walt drove me to a back lot of sorts and showed me all the safety and control features of the car, explained what some of the unfamilar ones did and how or when to use them. He initially drove the car and demonstrated both it's accelleration, how the transmission works and its braking capability. After I drove it I decided not to persue looking at other cars, Walt found the black color I was looking for and that was how the sale was made. Being in a sales oriented profession I must say that Walt has a couple of skills generally (in my experience) not found in automotive sales. He spent a good deal of time listening to what I wanted and liked as well as disliked, so he could show me cars that fit my needs. The other thing is he never "pitched" the features or benefits that were not on my wish list, but was cklear to explain them all to me. More

My wife and I purchased a used 2008 Z4 in December of this year. The staff at Germaine BMW were the most professional and customer oriented sales associates we have ever encountered at a luxury car deale this year. The staff at Germaine BMW were the most professional and customer oriented sales associates we have ever encountered at a luxury car dealership. We cannot thank salesman Peter Martin and Finance Director Shaun Keyer enough for their professionalism. Their extreme knowledge of the BMW product and their over the top courteous demeanor convinced us that we had made the right choice. More

I found it very easy to work with Greg Schneff. He listened and understood what I wanted. He is respectful, courteous, and eager to help with any problems that needed solving. It was a pleasure to wor listened and understood what I wanted. He is respectful, courteous, and eager to help with any problems that needed solving. It was a pleasure to work with him. More

We just purchased a 2012 BMW convertible from Walt Rawson at Germain BMW. What a pleasant experience! Walt went above & beyond finding the perfect car for us! He is very knowledgeable and very patient. At de at Germain BMW. What a pleasant experience! Walt went above & beyond finding the perfect car for us! He is very knowledgeable and very patient. At delivery, he took his time to go over all of the new car features. He even taught us things about our 2009 X5 that our dealer in Virginia didn't show us! We have owned other BMWs, Mercedes, Lexus & Audis. This has been our best car purchase experience ever. We are very happy and would highly recommend Germain BMW and especially Walt Rawson! More

Peter found the exact car we wanted. I was willing to settle for a 2011 328 but he found a 2012 for almost the same money. The entire process including the trade in was excellent and I would recommend th settle for a 2011 328 but he found a 2012 for almost the same money. The entire process including the trade in was excellent and I would recommend this dealership and Peter Martin to my friends here in Naples. More

This has been one the best experiences I ever had buying a car. The attention to detail was great, and their willingness to work with us was second to none! Thank You. Love the car! a car. The attention to detail was great, and their willingness to work with us was second to none! Thank You. Love the car! More