Germain BMW of Naples

excellent advice and service-very knoweledgable and helped with all the details in connection with our lease of a new BMW-would recommend Jim to anyone who is interested in a BMW-knew the car and was v helped with all the details in connection with our lease of a new BMW-would recommend Jim to anyone who is interested in a BMW-knew the car and was very serice oriented-could no have asked for more assistance More

Our purchase experience with Tony Cannavino at Germain BMW was excellent. With his in depth knowledge of the model we were interested in, as well as the the various available options he made our selection BMW was excellent. With his in depth knowledge of the model we were interested in, as well as the the various available options he made our selection process much easier. We will definitely recommend Germain BMW and Tony to our friends. I did not rate quality of work because to me it implies service work. But if it was intended to also refer to sales quality, I'd rate it 5. More

This is the second BMW that I've purchased from Greg in the last year. He is an exceptional salesman & a great guy to work with while purchasing a car. I called Greg about a month and a half ago and told h the last year. He is an exceptional salesman & a great guy to work with while purchasing a car. I called Greg about a month and a half ago and told him to keep me in mind when a nice X3 with low miles came in. Sure enough, within a month I got a call back, came down the next day and purchased my wife a beautiful X3. "My wife & I both appreciate his service"! Thanks, Chris & Christie Thornton More

I purchased a vehicle from this dealership in 2009 and had a superior experience. But did not know if they were going to be able to help me this time. I had a leased vehicle that I was not happy with. Ha had a superior experience. But did not know if they were going to be able to help me this time. I had a leased vehicle that I was not happy with. Had 2-1/2 years left. I was so please that Mary Alice was my sales consultant. She made the experience so terrific and I left with a beautiful new car. Will definately buy again from Germain. More

See Greg Schneff in pre-owned. You won't be disappointed. Returns phone calls/emails, easy to negotiate with, good relationships with his manager and finance guy. Full tank of $4 gas and disappointed. Returns phone calls/emails, easy to negotiate with, good relationships with his manager and finance guy. Full tank of $4 gas and clean as a whistle when I picked up the new sled. Germain is first class all the way. - Mike (Naples) More

I Bought a 08 750li from Germain BMW. I am from NJ and was not unsure about buying a car unseen. I must say Shaun was 100% Honest about the description of the car and made the buying process easy & fun. H was not unsure about buying a car unseen. I must say Shaun was 100% Honest about the description of the car and made the buying process easy & fun. He's a Good Man!!. I can say i trust this dealer and would buy again from them. Jim Louis More

I've been a customer at Germain BMW for over 25 years and Rick Camp was my Client Advisor for most of this time and we enjoyed a good relationship, and a pleasure to work with. He has been fair and honest i Rick Camp was my Client Advisor for most of this time and we enjoyed a good relationship, and a pleasure to work with. He has been fair and honest in our several dealings over the years and I would not hesitate to recommend him to my friends as I have done in the past. Bill Emerson, your Service Manager, is another employee with whom I enjoyed a good relationship over the years and found him to honest and accomadating at all times. and also a pleasure to work with. Larry Macaluso More

Last year I purchased a 2007 certified 335i. I told Peter that I might be in the market for an X drive car in the spring of 2011 if the car was enjoyable. So for the past few weeks I have been discussing a u that I might be in the market for an X drive car in the spring of 2011 if the car was enjoyable. So for the past few weeks I have been discussing a used X5 with Peter but I hadn't made up my mind. I stopped by at the dealership two weeks ago and the exact car I was looking for was in the showroom.......a 535i with Xdrive. It had more options than if I would have ordered, but it was the car I wanted. I called Peter from out of town and we made the deal. I would be remiss if I didn't mention Bryan my service manager. He is outstanding, and also a reason for my second purchase. I also commented to Peter that perhaps next year an X3 might be in the cards. The new one is nice, and my wife likes it. BTW, your new policy of 2 car washes per month stinks. I am only in Naples 3-4 months per year and I had been bringing my car in almost every week while here. You might want to reconsider the new policy. More

My experience at Germain BMW started out great. The salesperson was excellent in providing information about the product, including test driving the vehicle. However there was a slight lapse with sche salesperson was excellent in providing information about the product, including test driving the vehicle. However there was a slight lapse with scheduling a meeting with the dealer the following day. The salesperson had called in sick but failed to informed the dealership to call and reschedule. Also, the dealer was not clear on when I would receive the check for my trade-in. Also, I had to ask for copies of documents that I signed. I received these the following week. Overall, I feel the dealership is an excellent choice and hopefully those items mentioned will be address for future buyers. I made an appointment to have the vehicle properly detailed which the dealer performed to perfection! Overall I am satisfied with this dealership. More