Germain BMW of Naples

Jim was great. My son and I have purchased several cars at Germain and through Jim, and recommend him to friends! Everyone at the dealership was friendly and helpful. The paperwork was prepared in advanc at Germain and through Jim, and recommend him to friends! Everyone at the dealership was friendly and helpful. The paperwork was prepared in advance so the purchase process was made very easy! More

My experience with Germain BMW was exceptional. Alberto treated me and my boyfriend with respect and with genuine sincerity that our business was appreciated. I believe he did everything he possibly could treated me and my boyfriend with respect and with genuine sincerity that our business was appreciated. I believe he did everything he possibly could to help us stay within our budget. I am very pleased with the purchase of my BMW Z-4 Roadster and with Alberto's dedication to customer service. More

This was my first "BMW Experience" and Shaun's presentation was very consistent with the entire experience of dealing a luxury automobile dealer. Upscale, very knowledgeable and honest. A small l presentation was very consistent with the entire experience of dealing a luxury automobile dealer. Upscale, very knowledgeable and honest. A small license plate bracket needed to be shipped after the fact and he was on the spot and delivered it via FEDEX. I purchased the BMW X3 from out of Florida so the deal had to be consumated over ther phone and via email. Ordinarily this may have been a bit risky but I had complete trust and confidence when I was dealing with Shaun. He is of the highest caliber and I thank him for making my BMW X3 purchase a most pleasurable experience. More

From Start to finish, Greg Schnef was accommodating, knowledgeable and attentive, without being overbearing or aggressive. He worked with patience as we sorted through the process of what car to choose knowledgeable and attentive, without being overbearing or aggressive. He worked with patience as we sorted through the process of what car to choose. Terry, the finance manager, was also consistent and tireless as we worked out the best approach for financing given our own personal needs...A total professional, in all ways. Both gentleman were conscious to create a deal that would ensure a long term BMW customer. More

I felt Shaun was very responsible in following up on all my questions. He was real friendly and acted very professionally. You're lucky to have him. I did not get a chance to visit your location, I'm a Beli my questions. He was real friendly and acted very professionally. You're lucky to have him. I did not get a chance to visit your location, I'm a Believer in Lexus automobiles, so maybe some day I will visit your Lexus dealership when we move to Sarasota. More

This is my second purchase in less than twelve months This is my second purchase in less than twelve months from Greg Schneff at Germain BMW. Greg is good man to deal with, he had been outstanding with This is my second purchase in less than twelve months from Greg Schneff at Germain BMW. Greg is good man to deal with, he had been outstanding with support and making the whole experience very comfortable in both occasion. I live in Michigan and this time I bought the vehicle without seeing or driving it, taken Greg's word for it. It says a lot about Greg and your dealership's focus on customer satisfaction and initigrity, yes it's not my stupdity! Your dealership is great and the people who run it makes it great. Thank you. Muhammad Asif More

One of the best car shopping experiences we've ever had. After doing our own research, we test drove the car during our lunch hour, filled out all the paper work, and then after work we stopped by to pick u After doing our own research, we test drove the car during our lunch hour, filled out all the paper work, and then after work we stopped by to pick up the car. Everything was ready for us when we arrived after work. Extremely satisfied! I will definitely contact Greg again for our next car purchase! More

The folks at Germain BMW were very professional.Armond hd been keeping an eye out for a suv for me.When one came in that he thought we would like he called us before it hit the lot.It was exactly what we nee been keeping an eye out for a suv for me.When one came in that he thought we would like he called us before it hit the lot.It was exactly what we needed.We worked on the price and drove it out the next day.Its my second car purchased their and i will be back. More

I enjoyed the experience of buying my first BMW thru the expertise of Mark, the internet manager,who was cordial, professional and prompt attending to our needs.He was patient enough to explain and give us expertise of Mark, the internet manager,who was cordial, professional and prompt attending to our needs.He was patient enough to explain and give us the necessary facts and figures, to clear away our confusion arising out of the buying process. The only problem I had was, the inclusion of $140.00 as a charge for the floor mats,which ordinarily should be a part of the basic price.Nowhere in the list of accessories,options or different optional packages available,do I find the price of the BMW(manufacturer)floor mats mentioned in bmwusa.com. Otherwise, we are generally satisfied. More

I take great pleasure to respond in kind to Germain BMW dealer ship regarding those I encountered , especially Peter Martin and Steven Hill. The records will show that this is my 3rd. Pre-Owned BMW car bo dealer ship regarding those I encountered , especially Peter Martin and Steven Hill. The records will show that this is my 3rd. Pre-Owned BMW car bought from Germain dealership,which speaks for it self. Your honesty with the pricing will always be remembered. Your Truly Leslie and Maria C Anderson More