Germain BMW of Naples

I stopped into Germain BMW looking for a used car. I was greeted by Peter. I told him my price range and he immediately told me there were two cars that fit my criteria. He got the keys to the one he felt greeted by Peter. I told him my price range and he immediately told me there were two cars that fit my criteria. He got the keys to the one he felt was best for the money, after explaining why it was the best one. Back in his office he helped me search online to see that the price was fair. Gave me a high price on my trade-in. And the deal was done. The manager and finance manager stayed late and were extremely helpful. All and all it was a great experience. The best one I have ever had at a car dealership. More

I came in with a tough financial situation and Miky and Terry didn't just do the bare minimum to help me out. I feel that they truly cared about my situation and were able to provide me with a plan that wo Terry didn't just do the bare minimum to help me out. I feel that they truly cared about my situation and were able to provide me with a plan that worked for me. More

great buying experience, when I did not find the car I wanted , I had one ordered with only the options I wanted , worked out very well wanted , I had one ordered with only the options I wanted , worked out very well More

This is the first "favorable" car buying experience that we can attest to. We did not get the "runaround", fast talk and pitch. It was an educational experience with an honest professional a experience that we can attest to. We did not get the "runaround", fast talk and pitch. It was an educational experience with an honest professional automotive expert. Mr Williams was professional, courteous, and unpushy. He answered all of our questions and made us feel like we were his only clients. We have many more questions about our new BMW and we feel welcome to call him for answers and help programming our garage door opener. We will not hesitiate sending our friends to Steve for the same experience. I am pleased to say he has changed our long time opinion on the car buying process. Rhonda and Steve Brazina More

Jim McGinn was friendly and helpful in every aspect and always straight to the point. He has even made the complex issues easy. I felt in excellent hands. And I did return to buy my second car from him bec always straight to the point. He has even made the complex issues easy. I felt in excellent hands. And I did return to buy my second car from him because I knew how good he is. F. Zulauf More

Our experience with the Germain dealership was pleasant. From the time my wife and i entered, we felt welcome. Our exsperience in theFort Myers dealership was quite different and we did not wish to return From the time my wife and i entered, we felt welcome. Our exsperience in theFort Myers dealership was quite different and we did not wish to return there. Steve was pleasant to work with and seemed interested in making our time there great. More

Every aspect of my experience has been very positive. Shaun has been extremely friendly, knowledgeable, accommodating, and extremely responsive. My brother told me that Germain BMW has a very good reput Shaun has been extremely friendly, knowledgeable, accommodating, and extremely responsive. My brother told me that Germain BMW has a very good reputation, and I see why. I now feel an affinity for Germain--I feel that they are friends. Shaun has delivered the ultimate in customer service. I really feel that he cares and is a friend. More

We had a very satisfactory experience with Germain. They are professional in their dealings. It was worth driving down to Naples to buy the car. are professional in their dealings. It was worth driving down to Naples to buy the car. More

Shaun was very helpful throughout the process. We agreed to (lease) price and the car was ordered. Shaun kept in touch during the wait period and provided a "production number" so we could track the progre to (lease) price and the car was ordered. Shaun kept in touch during the wait period and provided a "production number" so we could track the progress of the car through assembly, shipping and prep. Although we reached a deal at the dealership, we were out of state while the car was being built. Shaun picked us up at the airport and took us to the dealership to take delivery after we had flown back. The lease signing process was simple and straightforward. Even though several extra cost options were offered, they were easily refused and we left the dealership satisfied. Price was only rated "good" because there is never a "great" price on a new car. Nevertheless, the price was better than anywhere else we went. More

I got a great deal from Germain BMW. They offered me a great trade in price(much better than other dealers) and the process was very quick and efficient! Peter Martin, my salesperson was attentive and ple great trade in price(much better than other dealers) and the process was very quick and efficient! Peter Martin, my salesperson was attentive and pleasant and really took great care of me. More