Germain BMW of Naples

Listened to my needs and managed my expectations. were efficient in showing me all vehicle options. great communication. friendly customer service. quick to deliver the vehicle. efficient in showing me all vehicle options. great communication. friendly customer service. quick to deliver the vehicle. More

To me it was important to by a used car from a dealer that has his own shop to thoroughly inspect and fix the vehicle. Also the warranty was an issue. The sales person was very helpful. that has his own shop to thoroughly inspect and fix the vehicle. Also the warranty was an issue. The sales person was very helpful. More

Mike Krajnock went above and beyond his call of duty as a salesman. He not only put me in a car that is dependable but a car that is the right fit for me. I would recommend Germain BMW new or used cars to e salesman. He not only put me in a car that is dependable but a car that is the right fit for me. I would recommend Germain BMW new or used cars to everyone. Mikes personal and detailed service will make my family come back for years to come. Thank You Mike and the BMW team! More

This is the second vehicle in the last year we have purchased from Mike at Germain. He knows his stuff and relays the information in a professional manner. The entire experience represents value, which purchased from Mike at Germain. He knows his stuff and relays the information in a professional manner. The entire experience represents value, which is what we all crave in any purchase decision. Thanks Mike! More

We have bought every car fom BMW from either Mike or Chris. They take care of all the detail and make sure we are satisfied in every way. Chris. They take care of all the detail and make sure we are satisfied in every way. More

I would tell anybody looking for a BMW, go to Germain BMW I would tell anybody looking for a BMW, go to Germain BMW and deal with the nicest , most professional salesman (Jim McGinn) that you have ever dealt I would tell anybody looking for a BMW, go to Germain BMW and deal with the nicest , most professional salesman (Jim McGinn) that you have ever dealt with. We just picked up our third BMW with Jim, and as always a super pleasure, a great experience instead of usually an uncomfortable one. We Would highly recommend Germain BMW More

My new 2011 BMW X3 was sold to me by Jim McGinn, an extraordinary sales person. From the time I first discussed purchasing the car, until the time of pick up, Jim gave me the highest degree of custom extraordinary sales person. From the time I first discussed purchasing the car, until the time of pick up, Jim gave me the highest degree of customer service, providing detailed information about the car and all the aspects of service. Although I was not certain I was going to purchase a BMW again this year, Jim proved, with certainty, all the reasons why BMW was the right car for me. Once I spoke to Jim, it obviated the necessity of looking into the competition, Mercedes or Audi. Jim is the only sales person I will work with at BMW and he will be recommended to all my family and friends. He goes well above and beyond expectation in customer service, demonstrating a true passion for the product. Sincerely, Susan and Jeff Harvey More

Price was about 1,000 over similarly equipped models in Price was about 1,000 over similarly equipped models in other dealerships I found online but I would have had to pay for shipping so the difference Price was about 1,000 over similarly equipped models in other dealerships I found online but I would have had to pay for shipping so the difference is negligible. Plus this dealer is closest to my home for service. The car was on the lot and they offered a fair trade in for my car. Jim is a good salesman, very professional and knows me and his product. Called me about the car knowing I would be interested and I was, wound up buying it although it was not the color I said I wanted. Terry worked hard to meet finance deal I had from another source. Both were reasonable, realistic and low pressure. I was pleased with the whole transaction and would purchase there again. Will not go to a dealer where I am treated like an idiot. More

Dealing with Germain BMW of Naples has been an exceptionally pleasant and rewarding experience from beginning to end. Shaun Warner made our acquisition of a Z3 easy and trouble free. We are delig exceptionally pleasant and rewarding experience from beginning to end. Shaun Warner made our acquisition of a Z3 easy and trouble free. We are delighted with our BMW and both the car and the Center and its associates are truly "class acts"! More

I've enjoyed my experience with Mark from the beginning when we spoke on the phone and in person at the dealership.....Mark is very personable and easy to deal with....I would definitely recommend him to a when we spoke on the phone and in person at the dealership.....Mark is very personable and easy to deal with....I would definitely recommend him to anyone looking for a great car at a great price......I look forward to doing business with Germain/Mark in the future. More