Germain BMW of Naples

FRIENDLY,COURTEOUS SALES AND SERVICE PEOPLE ESPECIALLY WILTON AND GEORGE IN PRE OWNED SALES/SERVICE. NICE SERVICE AREA, COMFORTABLE SEATING AND AND BEVERAGE SERVICE WILL PROBIBLY BUY FROM GERMAIN AGAIN WILTON AND GEORGE IN PRE OWNED SALES/SERVICE. NICE SERVICE AREA, COMFORTABLE SEATING AND AND BEVERAGE SERVICE WILL PROBIBLY BUY FROM GERMAIN AGAIN. More

What a wonderful experience! We found a car online that we wanted to go and see. We contacted Shaun via the online chat from their website and then decided to meet with him and drive the car. From the mo we wanted to go and see. We contacted Shaun via the online chat from their website and then decided to meet with him and drive the car. From the moment we arrived we felt very welcome. Shaun had the car ready for a test drive and off we went! The car was just as he described and blew us away! Shaun worked his magic and gave us an incredible deal! This was by far the best car buying experience I have ever had. Thank you Shaun! Show this to your boss so you can get a pay raise or promotion!!!! You deserve it! :) Jimmy, Kendra, and Dawson! More

We just completed our purchase of a new BMW. Our entire buying experience was very positive. It was a pleasure working with our sales advisor, Jeremy Rogacki, and general sales manager Larry Oblinger. Jer buying experience was very positive. It was a pleasure working with our sales advisor, Jeremy Rogacki, and general sales manager Larry Oblinger. Jeremy was very helpful and thorough and took as much time as needed to explain all the functions of the vehicle. More

We are very pleased and happy with the quality of service in BMW especially Mr. Kevin Browne was very helful, informative and very nice to us.. All our needs were met and all our questions were answered. We in BMW especially Mr. Kevin Browne was very helful, informative and very nice to us.. All our needs were met and all our questions were answered. We highly reccommend this dealer to anyone. More

Best car buying experince we have EVER had. The staff was very helpful. the staff was very friendly and professional. We would recommend others to purchase vehicles here. very helpful. the staff was very friendly and professional. We would recommend others to purchase vehicles here. More

kind-humorous-patient-attractive-caring-professional-inf ormative-all these words apply to wilton and neal who helped me purchase my bmw-i would recommend them to future buyers ormative-all these words apply to wilton and neal who helped me purchase my bmw-i would recommend them to future buyers More

we have had a very pleasant experience with the dealersip and especially the service department for the past 4 years so naturally would return to purchase another vehicle and especially the service department for the past 4 years so naturally would return to purchase another vehicle More

The salesman I dealt with, who will remain nameless, was very disrespectful, unprofessional, and lazy. The vehicle was reasonably priced and the condition of the car was excellent; however, the experience w very disrespectful, unprofessional, and lazy. The vehicle was reasonably priced and the condition of the car was excellent; however, the experience was below par. When you are in the market to buy a luxury vehicle like a BMW you expect the best. If you want exceptional customer service and friendliness, then this is NOT the dealership for you. I purchased my BMW elsewhere, and would never recommend this dealership. More

My wife and I were very happy with our buying experience, because we went through a fairly lengthy period of decision making. But Peter never gave up on us, or gave us a hard time because of it. And on top o because we went through a fairly lengthy period of decision making. But Peter never gave up on us, or gave us a hard time because of it. And on top of that he delivered the car to our home. Tim and Pat (Trish) Hunter More

Terrific service and care. Great attention. Spent a lot of time with us making sure we understood everything about the car. Could not have been happier. of time with us making sure we understood everything about the car. Could not have been happier. More