Germain BMW of Naples

Very please with overall experience and outcome. We were greated promptly, follow up was perfect. The negotiation process was professional. The dealership is very comfortable and everyone was friendly. greated promptly, follow up was perfect. The negotiation process was professional. The dealership is very comfortable and everyone was friendly. More

Being a frequent visitor to Germain BMW for free car washes, it's always a pleasure to be greeted by Tracy. She's pleasant, helpful and knowledgable. washes, it's always a pleasure to be greeted by Tracy. She's pleasant, helpful and knowledgable. More

Wilton Cox was a true professional. He was especially Wilton Cox was a true professional. He was especially courteous and did not pursue a hard sell. He followed up on all our requests even after we too Wilton Cox was a true professional. He was especially courteous and did not pursue a hard sell. He followed up on all our requests even after we took delivery. I would not hesitate to recommend him. He haas our strong endorsement. The one negative to our experience was having to wait for nearly an hour to finish transfer documentation with the business department. There were several people ahead of us and the business manager was working diligently, but there was too long a backload. It left a bad taste in our mouth. If your are going to be that busy, hire enough people to consummate the transaction side. More

I purchased a used Cadillac XLR-V from Germain BMW of Naples. Shaun Warener was a very polite and professional sales representative and coordinated the sale. After seeing the internet listing, I travel Naples. Shaun Warener was a very polite and professional sales representative and coordinated the sale. After seeing the internet listing, I traveled from Michigan to meet with Shaun to test drive the XLR-V. The vehicle was beautifully prepared and accurately represented. I would highly recommend Shaun and Germain BMW. More

Sales rep was friendly, very well informed and not pushy. No service yet on the vehicle we just purchased, but service experience on the vehicle we traded in was, over the years, excellent. No service yet on the vehicle we just purchased, but service experience on the vehicle we traded in was, over the years, excellent. More

The sales staff and financing department was very informative and friendly. I feel that I was treated fairly and will buy/lease another car from Garmain in the future. informative and friendly. I feel that I was treated fairly and will buy/lease another car from Garmain in the future. More

What a fantastic experience buying a car at Germain BMW. Have purchased before from a corporation in neighboring community, but have never had such personal attention, such effort made to please and such fo Have purchased before from a corporation in neighboring community, but have never had such personal attention, such effort made to please and such follow through on the entire sales experience. I cannot imagine ever dealing with any other company again now that I have discovered Mike Brin and Germain BMW. A local family-owned long-standing business truly makes a difference in service. Thank you. More

No pressure at all. I knew what I was willing to pay and they met me there. Rick went out of his way to make the deal. they met me there. Rick went out of his way to make the deal. More

My experience with this salesperson and dealership staff exceeded my expectations in every respect. Mary Alice Armstrong handled all aspects of the transaction professionally and expeditiously. She descri exceeded my expectations in every respect. Mary Alice Armstrong handled all aspects of the transaction professionally and expeditiously. She described each on-site 750Li model, determined the gross selling price, value of my trade-in vehicle and introduced me to the finance administrator with whom I would be meeting on the delivery date. The entire experience was enjoyable and extremely satisfactory. More

Walt was very accomative and provided great service, especially given a difficult situation where I was not present in Florida and ordering and purchasing process was handled by outside firm. My wife especially given a difficult situation where I was not present in Florida and ordering and purchasing process was handled by outside firm. My wife and I will certainly use Walt for any future BMW purchases we might make. More