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Germain BMW of Naples

Naples, FL

4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

December 23, 2011

bubble in front tire from when i picked up car, in june. bubble in front tire from when i picked up car, in june. dye on front driver seat comming off.Service said it was my prob. customer relation is bad. More

by peter suppa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service manager
Jan 05, 2012 -

Germain BMW of Naples responded

It is not the practice of Germain BMW and would not be acceptable for any associate to tell a client that something is their problem. The items described are wear and tear items which occurred after 5,000 plus miles were added to a vehicle that was delivered in pristine condition with only 5 miles. Unfortunately these items are not covered by BMW. If there was any way our staff could have approached BMW for coverage we most certainly would have.

December 20, 2011

We just purchased a 2012 BMW convertible from Walt Rawson at Germain BMW. What a pleasant experience! Walt went above & beyond finding the perfect car for us! He is very knowledgeable and very patient. At de More

by Dbright825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Rawson
December 19, 2011

Peter found the exact car we wanted. I was willing to settle for a 2011 328 but he found a 2012 for almost the same money. The entire process including the trade in was excellent and I would recommend th More

by Cmezzina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Martin, Peter Martin
December 17, 2011

This has been one the best experiences I ever had buying a car. The attention to detail was great, and their willingness to work with us was second to none! Thank You. Love the car! More

by roant1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernardo Dorfman and Flavio (General Manager)
December 15, 2011

We had a very pleasant experience in buying our new BMW. John was a great salesman,competent in explaining all the details of the new car, patient in going over the new electronics, reliable and timely in a More

by boer.renate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John J. Scanlan
December 14, 2011

This is my third new car in 6 years. I traded in a new Lexus for the BMW and previous to that I owned a new Mercedes. I hate car shopping. Being a women, car salesmen always think they can take advantag More

by carolynvecchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brin, Mike Brin
December 14, 2011

I have been a Germain BMW customer for my last four automobiles and have been very satisfied with my sales and service experience. I have not found another dealer in the Napes-FT. Myers area that hand More

by rna1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Camp in sales, Rick Camp
December 08, 2011

We have dealt with this dealer before, and always received excellent service. We leased a new BMW 328i through our sales person Shaun. He was attentive to our needs and we were able to drive away w More

by MMGo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Warner
December 08, 2011

Our experience at Germain BMW has always been outstanding. Besides the quality of the car, the enire dealership is very professional, friendly, and helpful. Our sales associate, Jim M is outsta More

by walsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Three, Jim McGinn
December 06, 2011

We bought a new BMW X5. The staff at the dealership were courteous and friendly. The salesperson spent time to answer all our questions. The entire transaction was handled smoothly and professionally. More

by newbieowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Alice Armstrong
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