Germain BMW of Naples

This purchase was the second from Jim, and it will not be the last! I am 60 years old and have purchased many new vehicles over the last 40+ years. Both purchases from Jim were the most hassle free transacti the last! I am 60 years old and have purchased many new vehicles over the last 40+ years. Both purchases from Jim were the most hassle free transactions I have ever experienced. If one hates to get involved in a new car purchase due to the back and forth negotiations,involving the introduction of sales managers, etc.,this sales associate is for you. Of course he could not do business the way he does without the philosophy of the dealership itself, so the dealer is also held in very high regard. The conclusion one might come to, is that I'm not interested in trying to drive a hard bargain. Sure, any transaction is smooth and easy if price doesn't matter! That is not the case with me. I research what I intend to buy thoroughly and know going in what I am willing to pay. Then after the transaction, I confirm the result with my brother-in-law, who is the sales manager at a dealer in another state. On both purchases from Jim, my brother-in-law told me I slightly beat his best possible price on one and matched his rock bottom price on the other. He said I could not have done better, with the dealer making his smallest aceptable profit on both transactions. More

It was an outstanding purchasing experience. I have purchased many cars and currently have 5 vehicles, and this is by far the best experience I've ever had. The salesman (John Scanlan) was professiona purchased many cars and currently have 5 vehicles, and this is by far the best experience I've ever had. The salesman (John Scanlan) was professional, responsive, and straightforward. I felt that there was no subtrefuge or game playing - it was an honest transaction where I got a very good price on exactly the automobile I wanted. I wold strongly recommend this dealer and this salesperson to anyone. More

I DROVE TO A BMW OF NAPLES NOT EXPECTING TO BUY A SUV ON THE SPOT. 5 HOURS LATER I LEFT WITH A NEW SUV X3 2012. THE SALES PERSON WAS VERY KIND, HELPFUL, AND WILLING TO ANSWER ANY QUESTIONS. THE SUPPORT W THE SPOT. 5 HOURS LATER I LEFT WITH A NEW SUV X3 2012. THE SALES PERSON WAS VERY KIND, HELPFUL, AND WILLING TO ANSWER ANY QUESTIONS. THE SUPPORT WE RECEIVED FROM HIS MANAGEMENT WAS GREAT. I WILL ALWAYS RECOMMEND GERMAIN BMW TO ALL MY FREINDS. More

My husband and I visited Germain BMW of Naples to decide if we were going to return to BMW after having left to another car brand. Our salesman Rick introduced himself and the dealership to us. He explaine if we were going to return to BMW after having left to another car brand. Our salesman Rick introduced himself and the dealership to us. He explained the differences in the BMW models, as we were not sure between the 3 series vs; 5 series. No pressure just great information. It was truly our best dealer experience ever. After our test drive our minds were made up. Rick and his team did all the leasing work, as well as the trade in details for us. Only to be followed by the BEST detailed car delivery EVER. Rick was very patient as I am a very detailed oriented and wanted to know everything about the computer system before I left with the car. Following delivery our salesman Rick promptly called me back as I had a question about the trunk lock some several days later after the delivery while I was out driving. I love my new BMW and I highly recommend Germain BMW and Rick Camp. Thanks Rick if you are reading this. Fran and Paul Slansky More

The greeting extended to us by Walt was extremely cordial and professional. He was very thourough when explaining the improvements and added features of the new 750LI over the 2006 750LI that I was driving and professional. He was very thourough when explaining the improvements and added features of the new 750LI over the 2006 750LI that I was driving. He was very helpful in making the deal work. Walt was very thourough explaining the car and the features of the car upon delivery. Walt has offered me as much of his time as needed to aquaint me with the car. Don has handled the service of my past BMWs and I could not be happier. More

This was a special order vehicle and everything from the initial sales contact through delivery was completed in a pleasant and efficient manner. The dealership itself is comfortable and the facilities a initial sales contact through delivery was completed in a pleasant and efficient manner. The dealership itself is comfortable and the facilities appear to be well cared for. More

I walked not expecting to buy a car on the spot. Four hours later I left with a new car. Shaun was terrific. And the support he received from his management was first class. I fully recommend Germain BMW hours later I left with a new car. Shaun was terrific. And the support he received from his management was first class. I fully recommend Germain BMW. More

I was surprised with the commitment to customer service. I was surprised with the commitment to customer service. The dealership was about to close when my wife and I arrived, and they kept it open just fo I was surprised with the commitment to customer service. The dealership was about to close when my wife and I arrived, and they kept it open just for us, and until we were done. We received an excellent service from Alberto and Neal. Will definitely recommnend to friends and family. Thanks you Germain BMW ! More