Germain BMW of Naples

Peter was enjoyable to work with and made the purchasing process easy and quick. Peter was engaging and friendly and thourough in going through the features of the car as well as his follow up after the sa process easy and quick. Peter was engaging and friendly and thourough in going through the features of the car as well as his follow up after the sale. I do intend to purchase another BMW and I will definitely contact Peter. More

In the more then eighty years of my life,I have experienced business from the sales side by training and managing an international sales force,and by purchasing for my own consumption including aut experienced business from the sales side by training and managing an international sales force,and by purchasing for my own consumption including automobiles.The purchase of a BMW 750 from Germain BMW of Naples was an exceptional pleasant experience by the kind, patient and professional guidance of Mr. Kevin Wood. When I was waiting in the showroom for my BMW 740 to be finished in the service department, Mr. Wood involved me in a conversation on the features of the new cars in the showroom. During that conversation, Mr. Wood displayed the right balance between not forcing a sale, but rather answering my questions and discussing the cars on display. Without originally having no particular intentions to replace my BMW 740 (with only 35000 original miles)the demonstration by Mr. Wood regarding the advanced features of the new cars made me purches a BMW 750. Mr. Wood's kind support continued after the sale by helping me in his free time to program the garage door opener in the car and at my home, as well as giving guidance over the telephone with the new technology when needed. Peter Schreiber More

My husband needed a replacement for his 2008 BMW after it was totaled in an accident caused by a reckless driver. I found a 2008 CPO Series-5 BMW on the Germain BWM of Naples website. I decided to call to was totaled in an accident caused by a reckless driver. I found a 2008 CPO Series-5 BMW on the Germain BWM of Naples website. I decided to call to find out more about the car and was very fortunate to reach Greg Schneff on the phone. During that first conversation it was apparent that Greg was knowledgeable, friendly, enthusiastic and trust-worthy. He answered all my questions and took care of any issues that I had with patience and good humor. Most importantly, he eliminated the anxiety normally associated with a car purchase, especially a long distance one. Greg and the Germain dealership delivered a simple, honest, and hassle free vehicle purchase experience that was priceless. I would most heartily recommend Greg Schneff as a sales consultant and the Germain BMW dealership to anyone in need of a new or used car. Sincerely, Sharon Mirtschin More

Buying a new car is not high on my list of favorite things to do. The reason is simple. I's not spending the money for the purchase as you might think. It's the high pressure sales people that give me things to do. The reason is simple. I's not spending the money for the purchase as you might think. It's the high pressure sales people that give me a feeling that they can't be trusted. John Scanlan changed that for us. He was friendly, informative and was patient as my wife and I tried to figure out which model was right for us. We test drove a number of models and never once did we feel rushed to make a decision or finalize a deal. He did things at a pace that allowed us to make the right decision. I would highly recommend John and the Germain Dealership! More

I was treated like family. Fort Myers BMW said they would find what I wanted. They never called me back. I just wish you were closer to my home. find what I wanted. They never called me back. I just wish you were closer to my home. More

As I was looking online I chatted with Shaun and we made plans for me to make the 2 hour trip to Naples to look at the car. Shaun immediately gave me multiple ways to contact him. He was very responsive t plans for me to make the 2 hour trip to Naples to look at the car. Shaun immediately gave me multiple ways to contact him. He was very responsive to any additional requests for information and was very knowledgeable, and assisted me to choosing the right vehicle for my lifestyle. I actually looked forward to meeting him. The buying process can be somewhat convoluted, but Shaun made me feel comfortable across the board, from the pre-certification process to the pricepoint on the vehicle. Shaun and his dad delivered the car to me in Sarasota the next day it was filled with gas and immaculate. The 750li is an amazing auto. My husband and I both enjoy driving it. More

This was the second buying experience with Jim as my advisor. Needless to say, if the first experience wasn't a good one, there wouldn't had been a second. Instead of purchasing a Cadillac which I had advisor. Needless to say, if the first experience wasn't a good one, there wouldn't had been a second. Instead of purchasing a Cadillac which I had planned to, I decided on a B M W because of a problem I experienced at DeVoe. This is the first time in 30 yuears that I don't own at least one Cadillac. I received one of Jim's "customer satisfaction" calls around that time and that was one of the reasons my wife is driving a B M W and not a Cadillac. I retired three years ago from a 47 year career in sales and management. I wish I had some "Jim McGinns" working for me when I was in management, but not as my competitor when I was in sales. Jim has all the qualities of a great salesman. He also has a terrific service department backing him up. More

Overall experience excellent. Shaun Warner was exceptional. Great contact. Good communication. Professional and excellent product knowledge. I just got a message that my review was too short. Wel exceptional. Great contact. Good communication. Professional and excellent product knowledge. I just got a message that my review was too short. Well screw that. You should be glad to get a good no matter how short. Shaun is still the best. More

Jeremy was great. He understood what we wanted and helped us find the right vehicle at the right price! The entire process was painless and we love our car! helped us find the right vehicle at the right price! The entire process was painless and we love our car! More

I started the ordering process last spring with an employee who later left the dealership. When Jim stepped in he did a good job of assessing my needs and desires. He helped me find examples of the employee who later left the dealership. When Jim stepped in he did a good job of assessing my needs and desires. He helped me find examples of the colors I was debating about (the model and accessories were already decided). He kept me informed of the schedule to build and ship my new car. I would gladly recommend both Jim McGinn and Germain BMW to friends. More