Germain BMW of Naples

We just completed our purchase of a new BMW. Our entire buying experience was very positive. It was a pleasure working with our sales advisor, Jeremy Rogacki, and general sales manager Larry Oblinger. Jer buying experience was very positive. It was a pleasure working with our sales advisor, Jeremy Rogacki, and general sales manager Larry Oblinger. Jeremy was very helpful and thorough and took as much time as needed to explain all the functions of the vehicle. More

We are very pleased and happy with the quality of service in BMW especially Mr. Kevin Browne was very helful, informative and very nice to us.. All our needs were met and all our questions were answered. We in BMW especially Mr. Kevin Browne was very helful, informative and very nice to us.. All our needs were met and all our questions were answered. We highly reccommend this dealer to anyone. More

Best car buying experince we have EVER had. The staff was very helpful. the staff was very friendly and professional. We would recommend others to purchase vehicles here. very helpful. the staff was very friendly and professional. We would recommend others to purchase vehicles here. More

kind-humorous-patient-attractive-caring-professional-inf ormative-all these words apply to wilton and neal who helped me purchase my bmw-i would recommend them to future buyers ormative-all these words apply to wilton and neal who helped me purchase my bmw-i would recommend them to future buyers More

we have had a very pleasant experience with the dealersip and especially the service department for the past 4 years so naturally would return to purchase another vehicle and especially the service department for the past 4 years so naturally would return to purchase another vehicle More

The salesman I dealt with, who will remain nameless, was very disrespectful, unprofessional, and lazy. The vehicle was reasonably priced and the condition of the car was excellent; however, the experience w very disrespectful, unprofessional, and lazy. The vehicle was reasonably priced and the condition of the car was excellent; however, the experience was below par. When you are in the market to buy a luxury vehicle like a BMW you expect the best. If you want exceptional customer service and friendliness, then this is NOT the dealership for you. I purchased my BMW elsewhere, and would never recommend this dealership. More

My wife and I were very happy with our buying experience, because we went through a fairly lengthy period of decision making. But Peter never gave up on us, or gave us a hard time because of it. And on top o because we went through a fairly lengthy period of decision making. But Peter never gave up on us, or gave us a hard time because of it. And on top of that he delivered the car to our home. Tim and Pat (Trish) Hunter More

Terrific service and care. Great attention. Spent a lot of time with us making sure we understood everything about the car. Could not have been happier. of time with us making sure we understood everything about the car. Could not have been happier. More

My experience with the service department at Germain BMW since 2008 has been phenominal. I decided to trade my 2008 650 convertible for a 2012 version of the same model. The manner in which Kevin Wood and C since 2008 has been phenominal. I decided to trade my 2008 650 convertible for a 2012 version of the same model. The manner in which Kevin Wood and Chris Tuttle handled our interaction was not only very professional, but a refreshing and pleasurable experience. More

Walt took time to really show me all the aspects of my new car and how to utilize all its great functions. This is my second BMW but the fourth for both my husband and I. As hard as it is to believe I lea new car and how to utilize all its great functions. This is my second BMW but the fourth for both my husband and I. As hard as it is to believe I learned things about the car and remote I had never known. I know feel I can utilize all the tools BMW has provided. I was also impressed with the great level of customer service from the receptionist. More