Germain BMW of Naples

Buying this used car via internet and in a Transatlantic transaction, we had an efficient and unbureaucratic contact including the shipping of all sales and other documents required. Also official control w transaction, we had an efficient and unbureaucratic contact including the shipping of all sales and other documents required. Also official control was done very smoothly. My compliments so far! More

I came first to Germain BMW 03/26 with very specific issue - misfire in cylinders. Two time they changed intake boots and Disa valve. I paid already $675, but still the issue hasn't been solved. I ask m issue - misfire in cylinders. Two time they changed intake boots and Disa valve. I paid already $675, but still the issue hasn't been solved. I ask myself for what did I pay so much? They fixed what I didn't need. More

Mike Brin was a professional in dealing with my wife, and I every step of the way during our BMW selection. He had great knowledge of the vehicle we drove off in. Our entire experience with him and the deal I every step of the way during our BMW selection. He had great knowledge of the vehicle we drove off in. Our entire experience with him and the dealership was outstanding. He anticipated our needs, and showed he was excited about his product. More

Great salesman, no pressure to buy. Pleased with price offered on old car. Knew the product he was selling. Beautiful car. I love it. Michele offered on old car. Knew the product he was selling. Beautiful car. I love it. Michele More

Alberto was very helpful and knowlegable. i was very satisfied with his expertise, however, i was kept waiting over an hour and a half before i was able to finalize the deal, not very considerate. this satisfied with his expertise, however, i was kept waiting over an hour and a half before i was able to finalize the deal, not very considerate. this had nothing to do with Alberto. More

Customer service was top notch, everyone was so helpful and nice. I drove all the way from Sarasota and they were able to hold the car I liked till I got there. They made the buying process real easy and q and nice. I drove all the way from Sarasota and they were able to hold the car I liked till I got there. They made the buying process real easy and quick. More

*****Steven Moyal was good to work with.***** *****Steven Moyal was good to work with.***** Pre-owned Manager Neal Collinsworth was a disaster to work with. His lack of knowledge about the Por *****Steven Moyal was good to work with.***** Pre-owned Manager Neal Collinsworth was a disaster to work with. His lack of knowledge about the Porsche and the value of the Porsche I was trading in was ridiculous. All along I was VERY specific about the the model of the Porsche I was trading in. He also played the usual bait and switch game. From a business owners perspective, I would be embarrassed to have him represent my company. More

Everything about the purchase was up front and professional. I was very pleased with the service and I would recommend this dealership to my friends and colleaguee. I enjoyed meeting with Sam and professional. I was very pleased with the service and I would recommend this dealership to my friends and colleaguee. I enjoyed meeting with Sam and I really do appreciate extra time and effort he put forth to make sure everything was perfect. Sincerely, Charles R. Hayes More

Very please with overall experience and outcome. We were greated promptly, follow up was perfect. The negotiation process was professional. The dealership is very comfortable and everyone was friendly. greated promptly, follow up was perfect. The negotiation process was professional. The dealership is very comfortable and everyone was friendly. More

Being a frequent visitor to Germain BMW for free car washes, it's always a pleasure to be greeted by Tracy. She's pleasant, helpful and knowledgable. washes, it's always a pleasure to be greeted by Tracy. She's pleasant, helpful and knowledgable. More