Germain BMW of Naples

This has been the best car buying experience of my life. I was treated with courtesy and respect and made to feel valued. There was never that "pounced upon" feeling that so often happens when you walk int I was treated with courtesy and respect and made to feel valued. There was never that "pounced upon" feeling that so often happens when you walk into a dealership showroom. I was shown what cars were available, what options were available and given explanations of the differences and benefits of each. I made at least three trips to the dealership prior to making my decision and, invariably, had all my questions answered in detail. On delivery, Steve Williams took all the time necessary to ensure that I had a good working knowledge of how to use the technology included in the vehicle. He also was very patient explaining these features to my techno-phobic husband. Going above and beyond, Steve even offered to come to my home to program the garage door opener for me. All purchasing options were explained to me in a clear and concise manner. More

We went to Naples germaine BMW only because we have dealt with Mike Brin in acquiring our last 2 vehicles at FT Myers BMW. We trusted that he would get us a new vehicle for the fairest price and would take with Mike Brin in acquiring our last 2 vehicles at FT Myers BMW. We trusted that he would get us a new vehicle for the fairest price and would take care of all the small details. Once again, he did go above and beyond our expectations.!! I love my new car, and Mike is always avilable to help me with all the new technology on the new vehicle. We couldnt be happier with everyone we dealt with at this dealership. They all made us feel very welcome and treated us like family. Thank you Mike Brin!!! More

Germain BMW was able to locate and delivery in a timely manner the exact car that I wanted with speific color, interior, rims and extras I had in mind. I couldn't be happier. manner the exact car that I wanted with speific color, interior, rims and extras I had in mind. I couldn't be happier. More

Thank you. Everything was great and Rick Camp and his team were a pleasure to work with. I do not have any issues referring them to my family and friends in the future and really appreciate your help. team were a pleasure to work with. I do not have any issues referring them to my family and friends in the future and really appreciate your help. More

We purchased the car very late in the evening, Walt was happy to stay past your standard closing time and was very accomodating and quick to help us with any questions we had. I also really appreciated tha happy to stay past your standard closing time and was very accomodating and quick to help us with any questions we had. I also really appreciated that Walt took the time to handle my insurance transfer almost immediately the following day. Great service! More

friendly not pushy cars in good shape and treated right. worked with us on price and greg showed hosipitality and concern with ua would use in future and let family and friends know worked with us on price and greg showed hosipitality and concern with ua would use in future and let family and friends know More

I gave Germain BMW and Larry Brewer high marks because the friendliness and the ease of our transaction was excellent. Car shopping can be stressful but buying our new BMW was painless. I'm so glad we cho the friendliness and the ease of our transaction was excellent. Car shopping can be stressful but buying our new BMW was painless. I'm so glad we chose this dealer. More

The rating I have given is based on the following experience I had the day of purchase. This particular trade involved a team effort. Being a Germain BMW customer for over 15 years, I found mysel experience I had the day of purchase. This particular trade involved a team effort. Being a Germain BMW customer for over 15 years, I found myself looking for the professional guidance of Jim McGinn. Knowing that I needed to make a quick move on a trade, Jim was quick to place me with Ken Burkart and Chris Tuttle. As a female, left to trade my X5 on my own, I felt completely at ease with the transaction, as both Ken and Chris were extremely helpful in giving me the support I needed. Not only do I feel a sense of family at this dealership, I know I can always count on them to give exceptional and keen advise, as they did throughout the entire process. This experience left me knowing that I made the right decision, and isn't life about making good choices? Thanks to the Team work at Germain BMW. More

My wife and I were looking for a car to keep at our Florida condo. Having driven past the Germain dealership many times during our stays here, we decided to start our search for a car there. Our sale Florida condo. Having driven past the Germain dealership many times during our stays here, we decided to start our search for a car there. Our salesman, Greg Schneff, answered all our questions about the various models and features knowledgeably and throughly. When we made our selection, the process was handled professionally, efficiently, and courteously. We have purchased four other cars during the past six years with two other dealerships and this experience was the best by far. More

Chris was extremely helpful and friendly. He knew the car I was interested in, which was low on the price scale for a BMW dealer, but he went out of his way to make sure I was handled professionally and cour I was interested in, which was low on the price scale for a BMW dealer, but he went out of his way to make sure I was handled professionally and courteously. He even gave me a lunch recommendation in Naples that was spot on. If I am ever in the market for another car, new or used, he will be my first stop. He is a credit to your organization. Regards, Patrick Hutchison More