Germain BMW of Naples

Rick made me feel comfortable, welcome and wanted....My last purchase from was not HALF as respectful as this time!! Thanks to Rick Camp for bringing some class to the table... last purchase from was not HALF as respectful as this time!! Thanks to Rick Camp for bringing some class to the table... More

Excellent staff, Kevin and Neal did a wonderful job. They Excellent staff, Kevin and Neal did a wonderful job. They made it one of the most pleasant car buying experiences I have ever had in 30 years. They Excellent staff, Kevin and Neal did a wonderful job. They made it one of the most pleasant car buying experiences I have ever had in 30 years. They were very profession, knowledgeable and courteous. Initially, the car was not detailed very well. The interior was not very clean but Kevin immediatly took the car to the detailing personnel and when they were done it was sparkling like new. I was very impressed with his initiative and demand for quality work. More

This is my sixth BMW and 5th from Germain. Always great service. Peter has sold me two cars. He is very professional and works hard for the customer durongvthe sale and on follow up. Excellent rep for BMW service. Peter has sold me two cars. He is very professional and works hard for the customer durongvthe sale and on follow up. Excellent rep for BMW and germain. More

The sales experience at Germain BMW was very pleasant, and Mike Brin, our salesman, was very knowledgeable about the car and answered all of our questions as he demonstrated the vehicle to us. We test dr and Mike Brin, our salesman, was very knowledgeable about the car and answered all of our questions as he demonstrated the vehicle to us. We test drove the car twice and both times Mike was very patinet in answering all of our questions and allowing us to test drive it as much as we wished. Once we purchased the car working with Mike and Chris Tuttle to agree upon a price, Mike was very helpful spending time to go over all of the vehicles operations, which are extensive, and getting the car into pristine condition. Overall I was very happy with the car buying experience, and Mike was very helpful in helping us get to know the car. Gary Busacca was also very accommodating as we went through the paperwork to title the new car, which he had to do twice since we wanted a joint title and he had originally done the paperwork for only myself. More

Very happy with the experience. No pressure, very informative, and a very good value. Truly care about the customer. Appreciateall of the value added support after the purchase. informative, and a very good value. Truly care about the customer. Appreciateall of the value added support after the purchase. More

BMW sales consultant, Steven Moyal presented me with a simple, honest and hassle free buying experience on a 2009 certifed pre-owned BMW. I received a fair price for my trade-in. Everything was explained simple, honest and hassle free buying experience on a 2009 certifed pre-owned BMW. I received a fair price for my trade-in. Everything was explained to me in a professional manner that made me feel "at home" in the dealership. Easy to deal with and no high pressure tactics. Very friendly dealership. More

Chris proved to be "customer focused" and as such was a good listener. Something I find rare in sales people in general and rarer still in auto sales. On his own he recognized a problem with such was a good listener. Something I find rare in sales people in general and rarer still in auto sales. On his own he recognized a problem with the A/C unit and investigated a solution. Even though I was buying an "as is" 13 year old BMW 328i with 109K miles on it, he worked with service to correct the problem. I found Chris to be honest, direct and timely in his service. More

Our salesperson, Kevin Browne, was an absolute delight. He helped make the transaction smooth and hassle-free, all while exhibiting great charm and sense of humor. Kevin spotted what he felt to be a less He helped make the transaction smooth and hassle-free, all while exhibiting great charm and sense of humor. Kevin spotted what he felt to be a less than perfect detail after the car was sent out, and it immediately went back into the detail shop. We appreciate his high standards. Kevin also helped negotiate a fair deal with the trade-in of our two cars. He is a great asset to the BMW team in Naples, and we would highly recommend him to our friends. Sincerely, Diana Corrigan More

Petere was helpful and patient. His training of the system and car was beneficial to me. He even took me to lunch and offered to pick me up. system and car was beneficial to me. He even took me to lunch and offered to pick me up. More

We drove down from Daytona Beach to see a 328i convertible. The dealership was friendly and professional. Shaun went out of his way to make the deal happen. We would definately recommend this deal convertible. The dealership was friendly and professional. Shaun went out of his way to make the deal happen. We would definately recommend this dealer to our friends and family. More